- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I appreciate FBC's exceptional customer service (especially when we are talking discounters) and lowest prices available for authentic products. These guys are my favorite to buy from!
Date of experience: August 24, 2023
The best no need to buy anywhere else. Packages always arrive in great condition never had a problem at all and the prices you can beat always my rewards sprays are so satisfying aswell.
Date of experience: February 24, 2023
For a Canadian company i was shocked how quickly my order arrived. Everything was exactly as described. Very happy with the price points. Highly recommend
Date of experience: September 3, 2023
Fragrance buy is one of the best cologne places I've ever ordered from! My box was packaged so great and shipping was fast! Definitely will be ordering again real soon! Thank you!
Date of experience: February 27, 2023
Authentic fragrances, great service. I have ordered fragrances from this website multiple times. Shipping was really fast, order arrived promptly in good condition.
Date of experience: September 6, 2023
Prices are competitive with other fragrance discounters. Very nice that they carry the products from some of the cloning houses. Packaging is awesome! Only things that could be better: (1) faster fulfillment getting package to shipper and (2) faster free shipping option. Still, a great overall experience and definitely will be buying from this site many times!
Date of experience: December 12, 2022
Order came in a timely fashion, box was well padded and contained everything I ordered. I am enjoying my new fragrances and will certainly be purchasing from the site again
Date of experience: November 15, 2023
I attempted to make a return of an unopened product and was told it would take 4-5 weeks to get a refund. Item was to be shipped to New Jersey in the US and refunds would only be made once the item arrived to Canada thereafter. While the policy that customers must pay for their own shipping on returns, it's a bit outdated as all other reputable fragrance sellers will give you a shipping label. So after paying $15 for shipping and $11 for return shipping I would have needed to wait over a month for the refund to initiate which does not include the actual processing time of the funds. Also offered no option of exchange. I ended up selling the product on a forum instead of initiating a return and got my money back the same day.
Just not up to standard with other discounters that will pay for return shipping and process returns significantly faster. I've spent a lot of money with this company but feel like I'll be better off going with other companies from here on out in the event a refund is needed.
Date of experience: January 6, 2024
Team was super helpful with providing my birthday points so I could get free shipping. Scent is lovely and as described as always.
I've purchased from this team a number of times.
Date of experience: June 20, 2023
I can't believe i was paying full price for perfumes, this is the best thing that ever happened to me in my perfume journey.
I will forever be a customer
Date of experience: October 28, 2023
This website has some of the most competitive prices. Delivery didn't take long either. My order came in a very secure box as well. Customer service is pretty awesome as well.
Date of experience: March 27, 2023
They delivered it way faster than I expected. The fragrance didn't meet my expectations but that's my fault for blind buying. Overall I had a good experience ordering from this site.
Date of experience: January 15, 2023
Best source of buying a fragrance, good price, nice products and excellent services. My order came faster then i expected, which is best part of online shopping. Thank you so much.
Date of experience: June 5, 2023
The combination of a vast catalogue with highly competitive pricing has made this site my number 1 choice. Add great customer service and fast shipping and you have a winning formula.
Date of experience: August 26, 2023
I had a very good experience as this was my first time ordering off fragrance buy. Order was on time and packaging was very good everything was delivered with care.
Date of experience: April 18, 2024
Fast delivery, excellent fragrance at a great price. This fragrance would not be available to me except for Fragbuy. I have purchased several perfumes from them and its always the same - great products delivered quickly.
Fragbuy is an amazing resource for perfume lovers.
Tip for consumers:
Great site with huge selection
Products used:
Perfume
Date of experience: December 1, 2022
Great deals, fast shipping, always great.
———————————————
Date of experience: July 12, 2024
Always a pleasure to buy from. Always an excellent experience.
Date of experience: January 4, 2023
The shipping always comes extremely quickly in comparison to other retailers which is really important to me and makes me want to continue to choose this site over others. Their customer service team also helped very quickly when I had a one off experience where my item was damaged by offering me a gift card amount to use. I have nothing but positive things to say about fragrance buy and will be a long time customer.
Products used:
Perfume
Date of experience: December 14, 2022
Was ordering for a friends birthday about 3 weeks in advance and was scared it might not be there on time. It came in about a week and I was very pleased.
Date of experience: April 18, 2024
I ordered 4 times in 2 month.
They have too many products i wanted to try specially the niche fragrances that'll be hard to get.
Affordable prices with fast shipping.
Date of experience: August 5, 2023
Always a pleasure ordering from FB. I will keep supporting this business.
Date of experience: July 12, 2024
I truly enjoy Fragrance Buy's online service. Very good prices, good turn around time from purchase to receiving. Excellent selections in their inventory. I have been using FB for a few years and will continue to do so for the foreseeable future.
Date of experience: December 15, 2022
I have been shopping with fragrancebuy for years and I don't see any cheaper and more reliable place/site for fragrance shopping. Fast shipping and great customer service, what else can you ask for?!
Date of experience: April 29, 2024
Best prices out there. Get ship time especially with the distance. Customer service is awesome as well. We have done a lot of business over the years. The bonus & points programs is great too. It would be a great idea to enroll so you can get some even better deals
Date of experience: November 7, 2022
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Anthony, we sincerely apologize for the ongoing difficulties you faced with the return of this item and the frustration, disappointment, and inconvenience this has caused. I'm afraid our returns are only processed once they arrive in Canada and we completely understand how frustrating this is for our customers. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team