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Fragrance Buy has a rating of 4.8 stars from 5,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Very good service, took little time to arrive to my house (2-3 days). Great prices and generous with their reward system. Would definitely recommend
First time purchasing from Fragrance Buy. They had things I could not find locally so I thought I would give them a try. Easy to order from their website. Everything was spelled out in great detail with the order. Was a little hesitant at first just due to them being CA based vendor and the international shipping thing. No worries there now. Shipping was quicker than expected. Awesome communication through the process. Great purchasing experience.
I recieved a $25.00 giftcard from fragrancebuy! Thank you kindly.Neil Anderson I will purchase my colognes from Fragarancebuy in the future! Neil Anderson
I recently purchased Encre Indigo from the house of Lalique and I'm blown away by the quality and longevity. The scent is exactly what I was looking for, and the packaging was beautiful.
GREAT EXPERIENCE SHOPPING@ FRAGRANCE BUY. THEY ARE, PERHAPS, THE VERY BEST IN THIS. THEY DESERVE 5-STAR BUT I RESERVE THE EXTRA STAR FOR ANY IMPROVEMENT.
I'm usually impressed receiving my order from FragranceBuy
Great products, better pricing than most outlets, and delivery is mostly fast.
Note - Sometimes I get a different product to the pictured one for my ordered Burberry Perfume. Please, make amends. Thanks.
My order was shipped fairly quick, and the price I got this fragrance at was great as well. Customer support is amazing and very helpful.
I have ordered with them several times. Despite living in a different country (US),I usually get it faster than with many other sellers based in the States. Prices are also better like 80% of the time.
Fast shipping, early delivery. Love the convenience and the care Fragrance Buy employs with all their shipments.
Had a bad experience with fragrancbuy.ca They keep excellent track of their stock so what you order gets shipped out in a timely manner. Terrific selection of Niche, Designer, and Middle Eastern houses.
As always, frag buy was exceptional in shipping and packaging. Got my fragrances quickly and safely.
Always a joy to deal with, frag buy is the absolute best.
Amazing prices, great offers, fast and responsive customer service, and excellent shipping speed that corresponds with price.
Tha package arrives on time, it was very well packed and you can tell how effort they do to make sure it doesnt get crushed during shipment
I received my purchase quickly, conveniently, and everything was in perfect condition. Very happy with the efficiency and value of Fragrancebuy.ca
Really good prices compare to other perfums shops and really fast shipping.The only little problem is that the sipping costs 10$
Amazing shopping experience as usual. I love buying fragrances from this store as they have the most variety with best price in the market.
Fragbuy always has the best deals in the business. Everything I have bought from them has been 100% authentic. I have had some shipping issues but they have compensated me for the losses. I will continue buying from Fragbuy.
I have nothing but good things to say about Fragrancebuy, I have made 4 or 5 purchases already and I am so pleased with the quality and will buy again in the future! Thanks!
My second time ordering with FragranceBuy and it was nothing less than perfect. Great prices on colognes, easy checkout and quick shipping especially within the GTA. Received my order in perfect condition as well, so couldn't be happier.
Ordering and fulfillment were smooth, however after ordering USD 1000 worth of fragrances, got only 1 free sample vial of PDM, 1 for Armaf, and 2 tiny ones for Carolina Herrera (same fragrance twice). This was a huge letdown and social media influencers hyped up the freebies one can get if we are the first few to order. I don't think I will order again from this store.
All though it sounds like a bot comment, Fragrancebuy has not done me wrong. Great prices, wide selection and quick delivery, time after time!
Great selection, great prices, fast delivery. Can't ask for more than that. I will definitely be using Fragrance Buy often :)
I love shopping here. Customer service was quick to address a mistake I had made in my order. My orders have been delivered with care and within the timeline allocated. I will definitely keep shopping at FragranceBuy!
I have been shopping with fragrancebuyca for a good while now and they have never disappointed me. Thank you
This site is the best way to buy fragrances hands down.
Great customer service and ships fast with no damage to the products. Thank you
I can always count on Fragrancebuy for great prices, quick shipping, and terrific packaging. Keep up the great work!
Great site with hard to find frags. Fast shipping to the US. I will definitely order from them again.
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Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Aamir, we sincerely apologize for the quality control issue and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team