• Fragrance Buy

Fragrance Buy

Write a Review

Overview

Fragrance Buy has a rating of 4.8 stars from 5,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    291
  • Value
    298
  • Shipping
    299
  • Returns
    115
  • Quality
    292

Proactively asks for customer feedback

This company responds to reviews on average within 19 days

Positive reviews (last 12 months): 94.3%
Positive
2,159
Neutral
16
Negative
115
108
See all photos
How would you rate Fragrance Buy?
Top Positive Review

“Fair prices, good service”

Mark L.
10/2/24

I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.

Top Critical Review

“Mixed Experience with Authentic Colognes and Shipping Issues”

Salem A.
9/27/24

I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.

Reviews (5,686)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (73) loyalty program (44) delivery time (62) quality products (50) customer service (469) rewards program (33)
Thumbnail of user ryanm1693
1 review
0 helpful votes
  • Send Message
January 6th, 2023
Verified purchase

Excellent choice of goods, pricing, and fast shipping. 5 Stars all around.

Thumbnail of user bobt999
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

Good prices excellent packaging and fast shipping nice place to deal with

Thumbnail of user sophiam401
1 review
0 helpful votes
  • Send Message
November 11th, 2022
Verified purchase

Fast shipping and good selection of fragrances for every price range!

Thumbnail of user geralds714
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

Happy with my purchase. Fragrances were legit and arrived in tact.

Thumbnail of user alir219
1 review
0 helpful votes
  • Send Message
November 11th, 2022
Verified purchase

Great price, fast delivery, secure packaging
Thanks

Thumbnail of user gabriellem202
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

Very fast shipping and my perfume arrived in perfect condition!

Thumbnail of user karthikm20
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

Fair price, fast and safe shipping. Item as described

Thumbnail of user pedroe60
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

The number 1 site to buy fragrances. Great prices, fast shipping and big selection.

Thumbnail of user henrym739
1 review
0 helpful votes
  • Send Message
June 17th, 2023
Verified purchase

Fast shipping, good package, my favorite Page of parfums

Thumbnail of user jamesl4227
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

Very good overall fragrances. Fast service, great value.

Thumbnail of user davidd5200
1 review
0 helpful votes
  • Send Message
June 15th, 2023
Verified purchase

Easy to navigate their website, accurate orders and quick shipping.

Thumbnail of user stephanieh2232
1 review
0 helpful votes
  • Send Message
June 15th, 2023
Verified purchase

Got them very fast and for a great price! Would definitely recommend.

Thumbnail of user jomzza
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

Fast shipping and great service! I've never had a bad experience with fragrance buy

Thumbnail of user nancyr1941
1 review
0 helpful votes
  • Send Message
November 11th, 2022
Verified purchase

Great company to order from. Item was delivered super fast!

Thumbnail of user johnsonc70
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

Great scents, fast shipping, amazing price and no hassle!

Thumbnail of user lisaa2565
1 review
0 helpful votes
  • Send Message
June 13th, 2023
Verified purchase

East-to-navigate site; Competitive prices and fast shipping. What more can you ask for?

Thumbnail of user raulz25
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

Awesome fragrance! Will definitely buy another bottle when back in stock

Thumbnail of user terris629
1 review
0 helpful votes
  • Send Message
November 11th, 2022
Verified purchase

The price is right and huge selection.

Shipping was quick

Thumbnail of user paigew198
1 review
0 helpful votes
  • Send Message
June 9th, 2023
Verified purchase

My Fragrance arrived on time, safely, and it smells wonderful!

Thumbnail of user irfana47
1 review
0 helpful votes
  • Send Message
November 11th, 2022
Verified purchase

Delivery time, packaging, shipping. Satisfied with them all.

Thumbnail of user abednegor
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

My favorite shop for fragrances hands down you guys are the best. 5 stars

Thumbnail of user rics15
2 reviews
0 helpful votes
  • Send Message
June 9th, 2023
Verified purchase

Arguably one of the best fragrance discounters with a great selection.

Thumbnail of user prabhjots15
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

Putting it into words is not possible. Outstanding

Thumbnail of user vytautes
1 review
0 helpful votes
  • Send Message
November 11th, 2022
Verified purchase

Very satisfied! Fast shipping all perfect! Happy with purchases!

Thumbnail of user timothyw1046
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

Received all my fragrances ina very timely manner, no damage, great prices!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 19 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

How do I know I can trust these reviews about Fragrance Buy?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fragrance Buy?