• Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 5,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    292
  • Value
    299
  • Shipping
    300
  • Returns
    115
  • Quality
    293

Proactively asks for customer feedback

This company responds to reviews on average within 19 days

Positive reviews (last 12 months): 94.3%
Positive
2,160
Neutral
16
Negative
114
108
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How would you rate Fragrance Buy?
Top Positive Review

“Fair prices, good service”

Mark L.
10/2/24

I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.

Top Critical Review

“Mixed Experience with Authentic Colognes and Shipping Issues”

Salem A.
9/27/24

I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.

Reviews (5,688)

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Reviews that mention popular keywords

shopping experience (73) loyalty program (44) delivery time (62) quality products (50) customer service (470) rewards program (33)
Thumbnail of user milesk56
1 review
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September 29th, 2022
Verified purchase

Competitive prices, nice packaging, and simple checkout. That's all I need

Thumbnail of user trishb144
1 review
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September 29th, 2022
Verified purchase

Always have a great price on what I want. And fast shipping.

Thumbnail of user rodolfoh36
1 review
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March 21st, 2023
Verified purchase

The website and overall process is very effective!

Thumbnail of user ericb2475
1 review
1 helpful vote
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March 20th, 2023
Verified purchase

Awesome service and reliable deliveries. Frag head heaven!

Thumbnail of user juanm1189
1 review
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March 20th, 2023
Verified purchase

Great service as always... good prices and fast delivery. Loyal customer for years.

Thumbnail of user patrickd1011
1 review
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March 20th, 2023
Verified purchase

Very professional and great service will be ordering more

Thumbnail of user erich2127
1 review
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December 12th, 2022
Verified purchase

Excellent I would use this site again, quick delivery and tracking, thanks

Thumbnail of user vincef96
1 review
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December 12th, 2022
Verified purchase

Fragrance Buy always delivers on time and the packaging is done right. Cheers!

Thumbnail of user jorgec467
1 review
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October 31st, 2022
Verified purchase

Authentic fragrances on point and fastest shipping in the game 100%

Thumbnail of user tatyanaa11
1 review
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March 19th, 2023
Verified purchase

Fast shipping, good perfume, reasonable price. Highly recommended.

Thumbnail of user ranak13
2 reviews
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December 10th, 2022
Verified purchase

My favorite website to by perfumes. Highly recommend

Thumbnail of user adamp971
1 review
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March 19th, 2023
Verified purchase

Very reliable, good quality and quick delivery. My go-to website for colognes!

Thumbnail of user rhondac512
1 review
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October 30th, 2022
Verified purchase

Always the best prices online. Shipping, once sent, is within a week, so that's great.

Thumbnail of user jesuss222
1 review
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September 15th, 2022
Verified purchase

Great service and products, very satisfied, I'll buy again from them

Thumbnail of user olenac6
1 review
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March 18th, 2023
Verified purchase

Excellent. I really recommend. It's worth to buy from here

Thumbnail of user lucr38
1 review
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December 10th, 2022
Verified purchase

Received merchandise very well packed and in the time mentioned.

Thumbnail of user germann14
1 review
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December 10th, 2022
Verified purchase

Love this! Very fast delivery, and good prices!
We keep smell

Thumbnail of user walido8
1 review
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March 18th, 2023
Verified purchase

Perfect experience cologne were delivered on time and in a great condition.

Thumbnail of user reyam3
1 review
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March 18th, 2023
Verified purchase

Great prices, packaging and overall experience so far

Thumbnail of user daniell2256
1 review
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March 18th, 2023
Verified purchase

My wife enjoyed both of the fragrances I purchased.

Thumbnail of user kevinb3174
1 review
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March 18th, 2023
Verified purchase

A few free shipping days would be nice, other than that excellent service

Thumbnail of user samanthac928
1 review
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December 9th, 2022
Verified purchase

Took almost 2 weeks to get the fragrances. But received them in very good condition

Thumbnail of user rickik6
1 review
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March 17th, 2023
Verified purchase

Great product. Wonderful scent. Beautiful packaging. Fast delivery. Perfect experience.

Thumbnail of user td436
1 review
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March 16th, 2023
Verified purchase

Arrived very quickly! And in good condition. I will be buying fragrances here from now on.

Thumbnail of user grege237
1 review
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October 29th, 2022
Verified purchase

Best prices, quick shipping and awesome selection. 100% real juice.
What's stopping ya!

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 19 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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