• Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 5,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    291
  • Value
    298
  • Shipping
    299
  • Returns
    115
  • Quality
    292

Proactively asks for customer feedback

This company responds to reviews on average within 19 days

Positive reviews (last 12 months): 94.3%
Positive
2,159
Neutral
16
Negative
115
108
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How would you rate Fragrance Buy?
Top Positive Review

“Fair prices, good service”

Mark L.
10/2/24

I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.

Top Critical Review

“Mixed Experience with Authentic Colognes and Shipping Issues”

Salem A.
9/27/24

I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.

Reviews (5,686)

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Reviews that mention popular keywords

shopping experience (73) loyalty program (44) delivery time (62) quality products (50) customer service (470) rewards program (33)
Thumbnail of user josen335
1 review
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November 18th, 2022
Verified purchase

Always running discounts plus loyalty points to use towards your purchase. And fast shipping!

Thumbnail of user jamest3009
1 review
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January 19th, 2023
Verified purchase

Good prices, fast delivery. Would use again in the future.

Thumbnail of user minaf14
2 reviews
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November 18th, 2022
Verified purchase

Great selection of perfume for reasonable prices love the site

Thumbnail of user jibrans2
1 review
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October 10th, 2022
Verified purchase

On time... great packaging... smells amazing... wil definitely be ordering more

Thumbnail of user peteru401
1 review
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October 10th, 2022
Verified purchase

Great fast and genuine products. Arrived on die date as scheduled.

Thumbnail of user kylet377
1 review
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November 18th, 2022
Verified purchase

Such a great and fast way to get your favourite fragrance!

Thumbnail of user peterk1531
1 review
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November 17th, 2022
Verified purchase

It's awesome that I received my shipment so quickly.

Thumbnail of user jenniferd2850
1 review
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January 18th, 2023
Verified purchase

My package arrived well packed no breakage all the fragrances was authentic.

Thumbnail of user briank2071
1 review
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January 18th, 2023
Verified purchase

A great price and delivered faster than expected. Thank you!

Thumbnail of user adnanf5
1 review
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November 17th, 2022
Verified purchase

Fast service very good place to buy fragrances and best prices five stars recommendations

Thumbnail of user zachm221
1 review
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November 17th, 2022
Verified purchase

Easy to navigate website, simple checkout, fast shipping, and nice loyalty rewards.

Thumbnail of user lilianat36
1 review
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January 17th, 2023
Verified purchase

I love both of the perfumes. They were well packaged and delivered in timely manner.
Thank you.

Thumbnail of user mohamede278
1 review
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January 17th, 2023
Verified purchase

I love the fragrance options available.
Would definitely buy again

Thumbnail of user kyleg419
1 review
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September 21st, 2022
Verified purchase

Love the fragrance, great price as always fast delivery what more can you ask for?

Thumbnail of user abuf6
1 review
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September 16th, 2022
Verified purchase

Top notch experience from C/S to excellent products. Already working on another haul!

Thumbnail of user mariol309
1 review
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January 16th, 2023
Verified purchase

I like to buy on the website because they have stock at great prices.

Thumbnail of user jacoba395
1 review
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January 16th, 2023
Verified purchase

Authentic and fast shipping. What more could I ask for?

Thumbnail of user anial7
1 review
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January 16th, 2023
Verified purchase

Fast delivery great products.Original perfumes.The website is awesome

Thumbnail of user brianm1369
2 reviews
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November 17th, 2022
Verified purchase

Best prices, almost always have whatever im looking for, and reliable, fast service.

Thumbnail of user bennyr23
2 reviews
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January 15th, 2023
Verified purchase

Simple, is a fast service, clean, good quality products.

Thumbnail of user joec2010
1 review
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November 14th, 2022
Verified purchase

Always fast shipping, great products, wonderful company!

Thumbnail of user ronr859
1 review
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November 14th, 2022
Verified purchase

Very satisfied with product long lasting on body and clothing. 5*****

Thumbnail of user jleeh
1 review
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November 14th, 2022
Verified purchase

All my orders were on time and correct,always a pleasure

Thumbnail of user dariob35
2 reviews
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January 13th, 2023
Verified purchase

I believe there is no other store better when talking about fragrance prices and fast delivery.

Thumbnail of user eduardb19
1 review
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November 14th, 2022
Verified purchase

Super fast shipping and amazing service! Will be a return customer!

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 19 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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