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Fragrance Buy has a rating of 4.8 stars from 6,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Top notch service from purchase to delivery. My cologne got to me intact and is what I thought it will be. Packaging is excellent as well. Promise delivered...leaving me very satisfied. Will definitely buy from Fragrancebuy.ca again. Highly recommended.
Date of experience: October 1, 2024
I emailed fragrancebuy to report that I recorded an incomplete order but have yet heard from them
Date of experience: December 21, 2024
I have ordered on several occasions and have always had an amazing experience.
Amazing price, everything is very well packaged and shipments are usually made very quickly.
I highly recommend fragrancebuy to any perfume fanatic.
Date of experience: October 4, 2024
The ordering process was very smooth with relevant updates. The range of products and their prices was amazing.
Date of experience: November 15, 2024
I ordered perfume from FragranceBuy on several occasions. Everything has arrived at my door safe and sound, packaged well and in the time frame that was promised. I price compared to other discount fragrance outlets for the products I purchased, and found the best price to be at FragranceBuy. I appreciate the awards program. It's nice to know that being a frequent buyer has some perks.
Date of experience: October 1, 2024
I ordered a high end fragrance. Given the previous positive experience I have had purchasing from FragranceBuy, I had no hesitation trusting that I was getting the best price, and an authentic product. It arrived in excellent condition within the time frame indicated on their website. Don't hesitate to put your trust into this company. Their rewards program is a bonus, and not usually something offered on a discount site.
Date of experience: August 29, 2024
Have been purchasing from this site for over a year and I am happy that my goods are coming much faster 😄
Date of experience: November 16, 2024
Shopped with fragrancebuy few times now and i must say the products are topnotch and they're priced right. Highly recommend.
Date of experience: November 11, 2024
Received my package in perfect condition and love my scent! Smells just like I remember it from my younger days.
Date of experience: November 12, 2024
My experience was very good. Ordered perfume on Sept 19 and it was delivered the following day. Extremely satisfied and happy that I got it in time for my birthday which was September 22nd. Will definitely buy again. Thank you
Date of experience: September 29, 2024
The delivery was smooth and product was very well packaged. Will definitely buy again.
Date of experience: December 23, 2024
I ordered Varakh Silver from Fragrance World and it showed up to me in South Florida much faster than expected. Especially after a hurricane. The scent was good and it came well protected in the box.
Date of experience: October 17, 2024
Have been unable to find this cologne until now! Was excited to find it and for a great price.
Date of experience: December 29, 2024
I like the ease of finding what I'm looking for and the loyalty program, FragranceBuy has good prices and they deliver within the estimated time, I love that.
Date of experience: November 8, 2024
I really love Fragrance Buy! They have a wide variety of lotions, promotions, good prices, and a good shipping process
Date of experience: December 30, 2023
I took a chance to purchase these fragrances blind buy based on the good reviews. They are worth the hype and compliment getters. Smell heavenly! Thank you Fragrance Buy! 😊
Date of experience: October 15, 2024
I always come back for their service and value of their products. Highly recommend!
Date of experience: December 20, 2024
They never disappoint.I may miss on a blind buy once in a blue moon, but fragbuy never misses on making me happy
Date of experience: November 18, 2024
I never received the item. FedEx lost it.
I sent a claim, still waiting
Date of experience: December 24, 2024
Hello Wacil, we're truly sorry to hear you do not have your package and we sincerely apologize for the frustration, disappointment and inconvenience this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Never had a bad experience with them, whether it's with the product or shipping times
Date of experience: December 13, 2024
Overall great experience with fragrance's, their prices, and the fast shipping.
Just wish the samples that come with the insurance would be as good as before.
I would get a lot of niche and similar samples as to what colognes i'd be ordering now, now they all arent as good as before and usually just brands i've never heard of.
Before: Xerjoff's, PDM, Creed, Initio
Date of experience: October 10, 2024
Great prices and fast shipping. I get my fragrances from here because shopping here is convenient and secure.
Date of experience: November 12, 2024
The best customer service. The shipping was fast and their prices are even better. Highly recommend.
Date of experience: December 10, 2023
I had a big order because I was buying Christmas presents and my bottle of Jean Paul Gaultier divine was dented.
Date of experience: December 12, 2024
Hello Cj, we sincerely apologize for the damaged JPG Divine you received and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Everything came packaged securely and in a good time frame. I've enjoyed the fragrances that I purchased and I'm always looking for my next purchase
Date of experience: March 25, 2024
Everything came in a decent time and well packaged
Date of experience: November 15, 2023
I've enjoyed my shopping experience so far and my products have been good
Date of experience: October 2, 2023
My order came in on time and everything was in good condition
Date of experience: September 2, 2023
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150.
I've order many products from them and they've always arrived quickly and in good shape.
Date of experience: September 22, 2024
Very satisfied with the wrapping but I find the perfume a little bit strong to the smell
Date of experience: December 22, 2024
Smell soo soo good and yummy 🥰 I love it and the delivery was so fast!thanks fragrance buy.ca
Date of experience: December 21, 2024
One of my colleague used this fragrance that fragrance attractive to everyone.
Date of experience: December 21, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Adonnis, we're very sorry to hear your order was missing item(s) and we sincerely apologize for the lack of response on our end due to your email being triggered under spam. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team