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Fragrance Buy has a rating of 4.7 stars from 6,128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is my third purchase, great fragrances and fast shipping.
Date of experience: May 5, 2024
Fast shipping I like all the good things this web site have thanks for everything you can find all most anything
Date of experience: December 2, 2022
Very good experience. Great prices and ships really quick.
Date of experience: May 6, 2024
Arrived on time, packaged very well. Scents are good. Price was perfect.
Date of experience: May 6, 2024
Amazing company to work with. Fast shipping and everything is safely shipped
Date of experience: May 5, 2024
I ordered 3 bottles from Ohio and got them within 4 days
Date of experience: March 18, 2024
Great shipping and 100% authentic fragrance will shop here again
Date of experience: May 4, 2024
Orders always arrive quickly and without any problems
Date of experience: May 4, 2024
I'm happy with my purchases. I really liked the perfume and the service and delivery were amazing.
Date of experience: May 1, 2024
I received a damaged bottle of Amouage Honour and wrote to support about it. They responded to me instantly and offered a solution to my problem to choose from. As a result, I was very pleased with the service. Thank you! I will buy more)
excellent customer service and quick problem resolution
Thank you very much for your support and understanding.
Date of experience: January 9, 2025
Came quickly and arrived as shown online. I will order again on this website.
Date of experience: May 3, 2024
Ordering process was a little confusing because of the exchange rate with the US, but after emailing, I was assured of my transaction.
Date of experience: May 26, 2023
I've been doing business with Fragrancebuy for a few months and they've never disappointed! Great service, great prices and fast shipping! Couldn't ask for more.
Date of experience: October 5, 2022
I want to start by saying I love FragranceBuy.ca! They are my go-to buying resource for fragrances. The best prices in the discount market and the most secure packaging of any online store dealing with fragrances. Even Neiman Marcus and Macy's can't compete! But when I put my money and time into buying from them it's troublesome to login when you want to buy some new bottles and find out that your reward points for the years of patronage are gone because you haven't bought something from them in the past 6mos. SIX MONTHS! Really? I've been buying from you for years and have spent $1k's and you cancel my rewards because I haven't bought in 6 months? How fast do you think I go through these frangrances? I would question cancelling them at all but at least give a year. And a warning would be nice as well. I'm at your top level for customer rewards and it's one of the reasons I always look at you first. But I didn't receive and email notification or anything. Very poor customer service IMO!
Date of experience: December 5, 2022
Fragrancebuy is the BEST web to buy any perfume period, great prices and super fast shipping, can go wrong, and all their stock are 100% legit.
Date of experience: September 28, 2023
Can not be more happy, great service, the items arrive really fast and very well package, i recommend FB 100%, best fragrance online
Date of experience: December 25, 2022
Ordering from fragrancebuy was quick and easy. Had my fragrance shipped to my door in the states in less than a week. And the price couldn't be beat.
Date of experience: April 1, 2023
Top tier service from start to finish. Pricing to packaging.
Date of experience: May 1, 2024
I have not been updated nor have I seen an email confirming my purchase so I'm not sure if or when I will receive anything.
Date of experience: January 4, 2023
I was not disappointed and will definitely order again, this company is definitely legit
Date of experience: April 22, 2024
I didn't receive my package and I can't get through to customer service
Date of experience: April 26, 2024
Thank you very much I Receive my perfume with no problem, so thank you so much and I"m looking forward to shopping with you again
Date of experience: March 16, 2023
Order my 2 fragrances and got them within a week no issues and more importantly they are authentic.
Date of experience: March 7, 2024
All was good except for the surprise that Bvlgari Jasmine was supplied without CAP. This was not mentioned on the website.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 5, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Srividya, we're truly sorry to hear you do not have your package and the frustration, inconvenience, and disappointment this has caused. We kindly reached out via email and we kindly await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team