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Fragrance Buy has a rating of 4.7 stars from 6,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 3rd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
Just got 5 fragrances with the bogo 25% off sale. Super happy with my fragrances, tysm fragrancebuy.
Date of experience: November 13, 2023
Received everything I ordered and package arrived quickly
Date of experience: April 9, 2024
Armaf Club De Nuit Milestone (Imperial Twist) M 105ml Boxed
Narciso Rodriguez Bleu Noir Extreme Edition EDT M 100ml Tester
Salvatore Ferragamo Acqua Essenziale BLU M EDT 100ml Tester
Dolce & Gabbana Light Blue Sun M 125ml Boxed
Hugo Boss Bottled Infinite EDP EDITION M 100ml Tester
Mancera Aqua Wood EDP M 120ml Boxed
Gucci Guilty For Man - Jumbo - 150ml Boxed
Date of experience: June 25, 2023
I bought the xerjoff erba pura and it came with the swift coming off and it wasn't full and some of it was leaking
Date of experience: May 16, 2023
I received an empty box after having waited three weeks to receive the item. I was disappointed
Date of experience: December 16, 2023
The title said it all. The shopping experience and the customer service is top notch!
Date of experience: April 6, 2024
Always great prices, excellent customer support and unparalleled fragrance catalog! The BEST site for shopping fragrances in the web.
Date of experience: August 20, 2023
The shipping (where i am, at least) was pretty fast and my perfume was packaged securely. <3
Date of experience: November 21, 2023
Great service and website and the best prices The website has alot of choices in old frgarances and new fragarances!
Date of experience: March 27, 2023
Bought two different bottles. Great service. Came well packaged.
Date of experience: April 6, 2024
Fast service and it is as listed. The perfume came in a strong and very secure package
Date of experience: May 26, 2023
It was pretty easy and straightforward, product came on time and I will order from them again.
Date of experience: April 7, 2023
Happy with the whole deal.Packed securely in a solid carton box. Prices are the best out there.
Date of experience: October 1, 2023
Excellent Service all across the board! I will definitely be ordering from them again in the future.
Date of experience: November 7, 2022
Fast service, Good price, Good quality. If you can upgrade with more niche brand that is perfect
Date of experience: March 4, 2023
Prices and overall experience is unmatched. Also, the way they package orders is very nice as well.
Date of experience: January 8, 2023
Always get a great product with fast delivery. Even better when it's a hard to find item
Date of experience: March 6, 2023
Nice discount and shipping was pretty great. I received what I ordered within a week. Can't complain.
Date of experience: December 13, 2022
Everything is packaged well and the boxes are always in great shape, fast shipping and best prices
Date of experience: April 24, 2023
One of the greatest summer scents on the cheaper side. Smooth scent and has a moderate longevity.
Date of experience: June 5, 2023
You guys have exceptional customer service and great shipping time. Plus, great prices to beat the competition.
Date of experience: November 20, 2022
I received my full order in a timely manner and packaged as well as could be asked.
Date of experience: January 30, 2023
Miffed on how long it takes. Seems like you are selling things you don't have in stock.
Date of experience: August 10, 2023
Fast delivery. Prices lower than US discounters. Found a product that was sold out In the US.
Date of experience: February 5, 2023
They exceeded my expectations, the speed and quality of delivery were the best.
Thank you so much.
Date of experience: March 23, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Bassirou, we apologize with deep regret for the missing fragrance from your order, the delay in shipping out the package and the disappointment and frustration this has caused. We reached out via email and we kindly await your reply on help@fragbuy.ca
Best regards,
The FragranceBuy Team