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Fragrance Buy has a rating of 4.8 stars from 6,105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Amazing prices, great offers, fast and responsive customer service, and excellent shipping speed that corresponds with price.
Date of experience: October 12, 2024
People talk about how customer service "used to be" all the time. We can always chalk the expression up as the longings of a past generation, but some places really do reflect the service we hear about. From the very first purchase, FragranceBuy made me feel like a childhood friend regardless of the distance and difference in nationalities between us. They're honest, expeditious, and take great care of their products and customers before and after the transaction. I may not have been around the times my dad reminisced about claiming that every vendor went above and beyond for the sake of their image and to grow trust, but I believe I have encountered one such company now and I look forward to all interactions with them. Their service is worthy of the highest praise, even in comparison to the past. For that reason, I am certain our dealings will continue well into the future.
Date of experience: September 6, 2024
I recieved a $25.00 giftcard from fragrancebuy! Thank you kindly.Neil Anderson I will purchase my colognes from Fragarancebuy in the future! Neil Anderson
Date of experience: October 10, 2024
No complaints, was packaged securely. Shipping was reasonable
Date of experience: November 10, 2024
Items arrived before the due date. Well packed. Delivery left on front step.
Date of experience: November 10, 2024
Perfume arrived promptly in a well packaged shipping box. Am always pleased when I order from fragrance buy. Thank you
Date of experience: July 15, 2024
Great prices, variety, customer service. Fast shipping.
Date of experience: November 11, 2024
Excellent. Good customer service, fast shipping and delivery. Genuine products
Date of experience: November 10, 2024
My order was shipped fairly quick, and the price I got this fragrance at was great as well. Customer support is amazing and very helpful.
Date of experience: October 10, 2024
The item arrived as scheduled and the product was in perfect condition. Services were exactly as promised.
Date of experience: October 18, 2024
I buy from you guys constantly, always satisfied, always comes in less than a week, sometimes you give a free sample that have lead me to buying full bottles of them. My only complaint, everybody know to come to you 1st and stuff sells out fast (sigh)!
Date of experience: September 2, 2024
I love the fact, that I place an order and usually get in 5 to 6 days. Some other discounters take weeks to send you package. I also like the sample freely given in packages. Niche fragrance on this sight I have brought for more than 50% off and stuff constantly come into stock all year
Date of experience: July 25, 2024
Always got top quality, sought after fragrances at the best prices! On top of all that you reward us for buying what we love, literally blessing us with savings for doing what we was going to do anyway, Thank You
Date of experience: December 25, 2023
Ease of purchase and follow-up communication are top notch. But where FB really shines is when there have been issues (and these are rare) - their customer service is fantastic and this quality of support and peace of mind is why I love this store. Thanks FB!
Date of experience: September 9, 2024
The entire experience was great. Great selection excellent prices and fast shipping!
Date of experience: November 8, 2024
Fragrance Buy always impresses me. From great prices on authentic merchandise to fast shipping, there is no other place I go to for my perfume needs. My recent bottle of PDM Pegasus Exclusif arrived quickly and it is an amazing fragrance. My winter needs have been met! Thank you!
Date of experience: September 5, 2024
Fragrance Buy continues to impress me. Great prices and selection, notifications when items I'm looking for return to stock and affordably priced fast shipping are just a sample of what you'll discovery purchasing from this company.
Great job! Thank you!
Date of experience: July 22, 2024
I'm always amazed at not only the selection, but the prices I find at FragranceBuy. Shipping is always fast and packaged extremely well. Hard to believe that I usually get my order faster from Canada than I do from some of the other suppliers in the states.
Why look elsewhere?
Date of experience: June 11, 2024
Shopping at FragranceBuy was an easy and pleasant shopping experience. Great selection along with tremendous pricing drew me in and the communications after the sale were excellent. I will definitely purchase from them again!
Date of experience: April 22, 2024
No complaints, even across the board every time I've ordered
Date of experience: November 9, 2024
Never had an issue with this company, always has great deals
Date of experience: October 8, 2024
Every time I shop here I find what I need at a better price then most places.
Date of experience: September 6, 2024
Reliable and fast delivery. Well packaged. Accurate products.
Date of experience: November 9, 2024
Mail man delivered to the wrong house, not fragrancebuy's fault. I ordered on the 29th if August and received the package within 5 days. I expected closer to 2 weeks since it was coming from Canada, but was absolutely surprised when it arrived ahead of my anticipation. Well done. Excellent products, affordable prices, fast shipping, well trusted, fantastic integrity. Keep up the great work.
Date of experience: September 8, 2024
Easy transaction, and easy delivery, Would definitely buy again from them.
Date of experience: November 8, 2024
The website offers a wonderful selection of fragrances at excellent prices. My package arrived securely packed, ensuring that everything was in perfect condition. The overall shopping experience was fantastic. It would be even better if there were an option to choose a free sample with my purchase to enhance the experience further.
Date of experience: September 1, 2024
Great products offered, quick service, and great prices!
Date of experience: November 8, 2024
Amazing as always! Fragrance buys delivers quality products!
Date of experience: November 8, 2024
Really good prices compare to other perfums shops and really fast shipping.The only little problem is that the sipping costs 10$
Date of experience: October 10, 2024
I wish it lasted longer though but I'm very happy with my purchase. Delivery was fast and I got updates throughout.
Date of experience: October 6, 2024
A large inventory, easy to use ordering process and reasonable delivery times, could not ask for better customer service.
Date of experience: October 17, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
