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Fragrance Buy has a rating of 4.8 stars from 6,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Absolutely love fragrancebuy.ca, my go to place to for my cologne's, will continue to be a repeat buyer now and in the future. Their prices are unmatched and shipping is FAST. I live in the states and shipping is still reasonably FAST!
Date of experience: August 14, 2024
8/7/24 true rating 4.5 stars ( no samples)
I created an account months ago, but had been waiting for a few fragrances to come back in Stock.
I ordered three fragrances, they all smell magnificent I'm very pleased with my choices.
It took the order a week to arrive via delivery. Upon arrival the delivery package immediately stood out, it looked similar to a shoe box. Inside the fragrances were packed very neatly with foam pellets everywhere. I wish other delivery companies used a similar style to Fragrancebuy.
I was a bit disappointed that there were no samples included with my order. Over the years receiving samples with Fragrance purchases seems like common practice.
- For me samples allow me to experience new fragrances that I might otherwise never know about or view for example I once received a sample for penhaligon's halfeti and I fell in love with the fragrance. It was out of my price point but made me attempt to find things with a similar profile.
Date of experience: August 7, 2024
Very pleased, not only with the affordable price, but also of how quick and easy the shipping was.
I get to smell gorgeous now!
Date of experience: September 6, 2024
Its not good not even real. Its written as illegal to sold on the box.
Date of experience: October 5, 2024
My experiences with fragrancebuy are generally great overall. I just wish shipping to the US was a little cheaper and faster, but that's probably out of their hands.
Date of experience: September 2, 2024
Very satisfied of the service! It was fast and I got a notice of when it became available.
Date of experience: October 3, 2024
Always a good experience with great prices and products.
Date of experience: October 4, 2024
Quality fragrances with more than reasonable prices,definitely worth my money.
Date of experience: May 19, 2024
Great experience buying from fragrance buy,definitely buying more.More than reasonable prices.
Date of experience: October 1, 2023
Excellent purchase experience, I'll keep buying from them!
Date of experience: October 4, 2024
Ordered mancera precious aoud. What they sent was not real. No batch code. Sent them an email to that effect. Waiting on pre paid shipping lable to return this fake juice for a total refund. I have 17 mancera fragrances all have the batch code on both the bottom of the packaging containing the juice and the bottom of said bottle. The batch codes on authentic mancera fragrances are lasered in the bottom of the package and the bottle.
Date of experience: August 23, 2024
Hello Torbert, we sincerely apologize for the issue you've faced with the Mancera Precious Oud and for the frustration, inconvenience, and disappointment this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Date of experience: January 1, 2024
They have my favorites and an incredible cost. Won't be buying them anywhere else
Date of experience: October 3, 2024
Affordable frag but smells high quality. Fast shipping.
Date of experience: October 3, 2024
This is genuinely the best website for authentic perfumes. The prices are so cheap and the shipping was so quick I was shocked. I usually order from fragrancenet but it takes more than a month, it took about a week from this website!
Date of experience: August 6, 2024
This is my first purchase from FragranceBuy I am very impressed with the service the shipping and quality of packaging the cologne is spot on and I also received a very nice sample with my purchase, I highly recommend FragranceBuy
Date of experience: August 30, 2024
Beaucoup de choix de parfum. À très bon prix un site incroyable et un transport rapide. Merci FragranceBuy Canada
Date of experience: December 16, 2024
Received my 5 items. All in superb condition. Seems like they take care in their packaging. Shipping was fast. Extremely satisfied with the service and prices. Great place to shop. Highly recommend
Date of experience: August 15, 2024
Wonderful fragrance!
Great service!
Great prices!
Fast shipping!
Will be a return customer!
Date of experience: September 30, 2024
I got two times Fragrance from this website i received it the shipment very fast and everything is good and the fragrance is original
Date of experience: September 13, 2024
I appreciate one thing about this team, they care about their customers, I had an issue with a products delivery and they reached out to me and refunded me the shipping fee. For that I am grateful and I would recommend their services for others.
Date of experience: August 4, 2024
I love the quick and easy ordering. The product came within a week, well packaged and with prompt updates on shipping.
Date of experience: September 10, 2024
IMO one of THE BEST places to get fragrances! Great selection and by far the best prices I have come across. ALWAYS packaged so nicely so no harm happens to your purchases. Fragrancebuy can not be beat!
Date of experience: August 12, 2024
ALWAYS a great selection of fragrances at a great price. Super fast shipping to the United States and orders are nicely packaged for shipping. There is no where else like FRAGRANCEBUY that I have come across.
Date of experience: April 26, 2024
I have made several purchases from FRAGRANCEBUY and I just have to say this is one excellent company! They have one of the best selections around. The prices are great and shipping is super fast. Also, the packaging they ship it in makes sure it will not get damaged. The rewards program is really good too. This company is one in a million and I will make future purchases from them!
Date of experience: March 18, 2023
I ordered a perfume on a Friday night and a few hours after purchasing I emailed requesting to cancel because I was being gifted a perfume. I never heard back at all and the company just went ahead and shipped the product. Even if cancelling was not possible, I should've received a response at least instead of having my email completely ignored.
Date of experience: July 30, 2024
Hello Isis, we sincerely apologize for not cancelling your order and for the frustration, inconvenience, and disappointment this has caused. I'm afraid your email most likely ended up in our spam/junk folder, we sincerely apologize for this and the inconvenience caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
I like everything that bought so far! It all turned out to be fine perfumes.
Date of experience: October 1, 2024
It is a beautiful fall flower fragrance.I recommend this perfume for purchase. I'm very happy.
Date of experience: October 1, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Ruban, we truly apologize for the disappointment, frustration and inconvenience you're facing with the bottle of Dylan Blue received.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team