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Fragrance Buy has a rating of 4.7 stars from 6,110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Amazing as usual, packaging is safe and fast delivery
Date of experience: September 28, 2024
Order arrived within three or four days. All items intact as per order.
No telephone response system exists and email replies are delayed by several days. This is very frustrating & disappointing.
Date of experience: August 11, 2024
Order was received within couple of days on urgent basis as requested. All items are of excellent quality and genuine brands.
I highly recommend fragrance buy for providing reasonable prices for brand name excellent products, prompt customer service and exceptionally fast shipping.
Date of experience: December 22, 2023
I was promised free samples of brand name ladies & gents perfumes which were not sent with my recent order. I would like to discontinue future orders and buy from another online vendor.
Date of experience: November 19, 2023
All name brand products are genuine, available at very reasonable prices as compared to competitors. Shipments arrive within the given time frame. Very satisfied with several previous orders.
Date of experience: October 14, 2023
Overall my experience with Fragrance Buy was a good one. I bought 4 bottles of perfume and was hoping they would include at least one free sample but there were none. The prices though were really good though, so I will definitely be purchasing from this place again.
Date of experience: July 21, 2024
I ordered Adonis Awakens, shipping was very fast and the price was amazing for such an amazing fragrance. Thank you!
Date of experience: September 7, 2024
I received every fragrance of this order. None of the fragrances were damaged. I am satisfied with every fragrance for this order.
Date of experience: September 9, 2024
Was going to gift my brother a bottle before he left for his trip but received the wrong bottle size. Thought the exchange process would be quick but it wasn't. Had to send the bottle back and place a new order from scratch. Since the process was too long in my case, I did not reorder. They reached out and offered an apology and a coupon code for the inconvenience. Very helpful customer support
Date of experience: July 26, 2024
Nice when I can find older, discontinued fragrances for a reasonable price!
Date of experience: September 27, 2024
I am fairly happy with my cologne selections, though I ordered them Monday night and I had to wait until Friday afternoon to receive them. I'm so impatient - I wish the delivery service was a bit quicker but I had free shipping so maybe that's why. Overall I love fragrancebuy and will shop here many more times.
Date of experience: July 29, 2024
My first time buying from Fragrance Buy was excellent, I will definitely purchase again. My Goutal Paris perfume arrived promptly and in perfect condition. I had been wanting the Un Matin D'Orage EDP for awhile as it is such a beautiful summery perfume. The shipping information was timely and concise as well.
Overall I would say my experience deserves 5 stars!
Date of experience: July 29, 2024
All fragrances arrived quickly and we're packaged carefully and everything smells wonderful
Date of experience: September 26, 2024
The app is easy to use and the shipping arrives fast even to United States
Date of experience: June 3, 2024
With many of the online retailers of fragrances, Fragrance Buy has some of the most unbeatable prices. Shipping is quick, packaging is secure, and customer service responds swiftly.
Date of experience: August 19, 2024
I've been a repeat customer for just over 2 years now. In terms of online retailers that sell only fragrances, I've purchased from 4 online sites. FragranceBuy is the best by light years. Fantastic packaging, fast shipping times, and helpful customer service - never had ANY problems. I wouldn't hesitate to recommend them.
Date of experience: July 28, 2024
I am very satisfied with my fragrance. I think it was a really good deal since I got a big discount because the bottle didn't have a top which didn't make a difference to me at all.
Date of experience: August 17, 2024
FragranceBuy to me is confidence in what I buy and what I am paying for. Great company, excellent service, fast shipping. I've been shopping here for almost 10 years now. Will continue to do so.
Date of experience: August 16, 2024
It is always a good experience buying and dealing with Fragrance buy. They have a large variety of fragrance houses and there prices are good once n a while they will be higher on a certain fragrance but not t a brand g deal because it is not that much more especially when your talking about clone fragrance prices. There shipping is I think the best in the business not because there are fast( usually 7 to 8 days) but the way the ship there frags, I love there shipping boxes and all the foam peanuts they use. Secure is the word. Unfortunately they are usually sold out on popular frags. That's actually a good sign. There moving mass product. Bad for me because either I wait and hope when in stock I'm quick enough or it will sell out in hours. Or I go buy elsewhere. I would like to have Fragrance Buy my only Discounter, but I'm not a patient person. When I decide I want something, I do not want to wait. But I always go to Fragrance Buy first.
P.S
Fragrance Buy please start carrying the full line up of Dumont products Nitro, Ceilero, Bourjo, etc sorry if spelling is off. I know you do carry some but your one competitor ( will not mention there name). Has a huge collection of Dumont all there line up.
MUCH LOVE
Gary T
Date of experience: August 23, 2024
This was a great experience, doing business with FragranceBuy was a pleasure. Products were shipped in a special box like no other company ships there merchandise in. Products arrived quickly and smelled and performed as expected. Fragrancebuy is now going to be the only online company that I will buy my Colognes from. I've been screwed over by other so called companies before. So Thank You FragranceBuy for the upmost professional Service that you gave and showed me. You now have a Loyal Customer for LIFE!
Much Love
Gary Talis
Date of experience: January 25, 2024
Great price and fast shipping. I've always had a great shipping service. I will continue to shop here
Date of experience: September 7, 2024
Just a great, painless experience shopping from Fragrancebuy. The packaging is great with a tamper seal with very fast shipping. I will be a repeat customer.
Date of experience: August 23, 2024
Very good service, took little time to arrive to my house (2-3 days). Great prices and generous with their reward system. Would definitely recommend
Date of experience: August 28, 2024
They were one of the only places that had this perfume! It was a great price and the box was sealed from the manufacturer. Perfect!
Date of experience: September 5, 2024
The items were delivered and packed very well. I was impressed with how much effort was put into making the packaging luxurious not to mention sturdy and safe for the bottles. The prices were lower than anywhere i've seen. Will keep purchasing every time there is a sale.
Date of experience: July 18, 2024
Been a customer for many years now -- I appreciate the ridiculous pricing of most of their fragrances compared to how much you would pay in stores.
Excellent Customer Service and quite fast shipping.
Date of experience: July 17, 2024
With Fragrancebuy you always get genuine fragrances at a fraction of retail price. I'll be a client for life!
Date of experience: April 21, 2024
Creed and MEMO Paris fragrances were shipped and received quite rapidly.
So happy to have found that company; no longer need to pay full price for my fragrances!
Date of experience: February 8, 2024
All the perfumes I bought from Fragrance Buy are too good! Very nominally priced, delivered within 6 business days and the items were packed very well and safe. Customer service is quick and nice. I would totally buy again.
Date of experience: July 24, 2024
Fast shipping and package nicely it's my 5th time buying from them would recommend one of the best discounters
Date of experience: September 7, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Sunny, we sincerely apologize for sending the wrong bottle size, especially as this was a time sensitive gift for your brother. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team