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Fragrance Buy has a rating of 4.7 stars from 6,117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
Well presented and professional box. Made the experience nice
Date of experience: August 18, 2024
Date of experience: August 18, 2024
Very happy with the service, no problem with anything on my first 5-6 orders usually on my door step in a week or so and packaging is very good. Highly recommend using fragrancebuy.ca
Date of experience: June 28, 2024
All products were as described very happy and great price
Date of experience: March 3, 2024
I've been buying from Fragrancebuy for a long time. I recently moved to Hawaii and realized they don't ship there. This makes absolutely no sense. FedEx ships fragrances to Hawaii all the time and that's the carrier FB uses for the US. So for them to flat out NOT ship to Hawaii, even with higher shipping rates, I cannot understand. This is a HUGE disappointment as a long time customer. Guess I'm being forced to shop for frags somewhere else now.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 2, 2024
After going through several websites, I found out that Fragrance Buy prices are the lowest all over in Canada with free shipping if we buy five perfumes together. The second thing is that all perfumes are authentic.
Date of experience: May 21, 2024
It didn't take long for me to discover fragrance.ca. Wow! - I got both of my orders earlier than expected and everything was fine. In my short experience, I've been unable to find another merchant with lower prices than yours. Thanks so much and keep up the excellent service. My wish list and cart are being loaded now for my next order.
Date of experience: April 28, 2024
Always a great user experience: efficient, seamless, and slick. Fast delivery and excellent packaging. The GOLD standard of on line service.
Date of experience: July 14, 2024
Packaged well and arrived safely. I will purchase more in the future
Date of experience: August 17, 2024
Perfect experience, no complaints, fast and well worth it.
Date of experience: August 17, 2024
Got delivery very quickly, product exactly as advertised
Date of experience: August 17, 2024
I got my fragrances just as advised. They were both great and im very satisfied.
Date of experience: August 17, 2024
Delivery estimate was accurate, great selection of scents, and amazingly packaged! My package came right on time for my birthday, it was super fast :)
Date of experience: June 16, 2024
Authentic products, fast and efficient shipping. No fuss shopping experience
Date of experience: January 7, 2025
Fragrance buy.my best online perfume that I love.I am a customer since 2017.when I need some perfume and it's out of stock. I'll wait till it back again.because they are the best
Date of experience: June 14, 2024
Loved how everything was packaged and arrived fast. I had a couple of issues which was rectified by the seller. Overall will buy again from fragrance buy
Date of experience: June 13, 2024
I've only had great service from fragrancebuy so far out of 10 orders received. They're my top site a buy fragrances from
Date of experience: July 18, 2024
Great selection. Good service. Every order came in timely fashion
Date of experience: July 13, 2023
Purchased 3 new scents for the collection! Hard to find selections with great prices, FragranceBuy tends to come through!
Date of experience: July 19, 2024
Everytime I buy, I get fast service and great deal on my fragrances!
Date of experience: April 17, 2023
It has a good collection of fragrances, however, I am not able to see latest trending collections especially middle eastern clones. Most trending clones are available in US based discounter sites which is difficult to get by in Canada, need improvement in getting those clones available for Canadians. Also, some fragrances are sold out within 1-2 days and takes a while to restock. Overall a great site to buy fragrances at discounted rates but need improvement in terms of inventory.
Date of experience: April 29, 2024
The parfumes were sold out and I got a mail from fragrancebuy.ca that the parfumes back in stock. Thank you. The prise was very good and shipping fast.
Escentric molecule 01+mandarin is very delicious and perfectly mutch for summer time. Escentric molecule 01+ black tea is perfect for colder weather as per me and it is smells so calming.
Date of experience: June 4, 2024
I have ordered a total of 5 perfumes before with Fragrance Buy. The fragrances are always authentic and at the best prices. They are very clear about the process the package will take between order and arrival, as I live in the US and not Canada. I never worry after ordering through Fragrance Buy.
I just received Pink Me Up and it's been the perfect upscale fruity-champagne fragrance for the start of spring. Beautiful bottle too. Such a joy to have this in my collection.
Date of experience: April 26, 2024
In these troubled times, fragbuy is one of the last organizations that still sparks joy on a regular basis. They are an absolute treat to do business with.
Date of experience: July 7, 2024
Been a happy customer for the past 7 years! That should say a lot already.
I've ordered over 100 fragrances and not once have I had an issue.
Date of experience: July 12, 2024
Products arrived as described. Shipping a bit of a hassle but colognes are excellent quality at a better price.
Date of experience: July 24, 2024
I am very satisfied with my delivery, however I believe you should have a better shipping company to deliver the product within 2-3 days
Date of experience: July 12, 2024
Love buying from FragranceBuy.ca, their prices are unbeatable and have quick delivery service. I just love them, will always buy from them!
Date of experience: July 29, 2024
I've now bought 4 niche fragrances from FragranceBuy. Everything is legit and the shipping is very quick. I also love that the driver either calls or texts when package is being delivered. I will always buy my niche fragrances from them.
Date of experience: March 29, 2024
This was my first niche purchase, great price and it was shipped quickly.
Date of experience: January 8, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Michael, we truly apologize for the current shipping restrictions in place and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your reply.
Best regards,
The FragranceBuy Team