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Fragrance Buy has a rating of 4.7 stars from 6,117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
Always have a good experience shopping through FragranceBuy. Great service every time I ordered. I look forward to continued orders in the future.
Date of experience: July 14, 2024
I recently discovered Fragrance Buy and decided to order from them after reading numerous positive reviews online. I'm happy to report that they met my expectations and offered me seamless service, promptly addressing my email inquiry. I'm confident I'll stick with them for all my fragrance purchases in the foreseeable future.
Date of experience: April 15, 2024
Love the smell but it's gone after about 30 minutes. Too much money spent on "perfume". The body shop has fragrance that last longer. Even bathroom fresheners last better.
Products used:
Angel perfume
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2024
Excellent prices with quick delivery to the US. I order several times a year and try never to miss the Canada Day sale.
Date of experience: July 15, 2024
Fragrancebuy is the best company I've dealt with across the board.
And that is what keeps me coming back.
Date of experience: July 25, 2024
This was my 12th large purchase in just over a year and my cart is loaded again.
You are an exceptional company to deal with and I'm so glad a friend pointed me in your direction.
Your business model works and I wish extreme success for you as a company...there needs to be more Corps like you out there! Thank you and Thank you again!
Date of experience: April 16, 2024
Literally the best company that I've dealt with for my entire life!
From scope of supply, pricing, packaging and delivery, I can't mention another company that i've been more pleased with.
Therefore, I've spent substantial amount of funds at your company!
Thank you FragranceBuy, its been a pleasure!
Date of experience: November 27, 2023
From selection to shipping, Fragrancebuy has me coming back time and time again!
Date of experience: July 17, 2023
Genuinely baffled by how nicely everything was packed, and how well priced the perfumes were. This is my new spot to buy frags
Date of experience: July 13, 2024
Fragrancebuy really works on customer feedback and genuinely try to resolve customer issues. I had an issue with my past order which was resolved by fragrancebuy team within week. Fragrancebuy is the place to buy authentic perfumes. Thanks.
Products used:
Perfume
Date of experience: April 12, 2024
It's always so easy to navigate the website and the prices are always great! Will always recommend to friends and family!
Date of experience: July 22, 2024
A wonderful company. Keep up the good work. Loved my fragrances...
Date of experience: August 12, 2024
I found my mother's favourite perfume the Curve Connect EDT on your website and ordered it for her as a Mother's Day gift. It was shipped promptly and she was very happy to receive it. Thank you!
Date of experience: June 15, 2024
Loved the shipping box that it came in. Everything was nicely packed. Great prices, beat both FragranceX and FragranceNet in price. Will definitely be shopping here again. Would love to see some more offerings by Comme des Garcon however.
Date of experience: April 22, 2024
Thank you for always providing excellent service! Arrived safe, with a great gift with purchase, too (part of Canada Day sale). Much appreciated!
Date of experience: July 7, 2024
It has a striking resemblance to Layton and is very much at the level of a good quality designer fragrance. It's worth every penny!
Date of experience: July 7, 2024
I have been buying fragrances from this site for the past few years. No complaints!
Date of experience: December 27, 2023
I have been buying from Fragrancebuy for years. I have never been let down. All original fragrances, no fake garbage. I wish the shipping was cheaper but besides that they are fantastic.
Date of experience: October 20, 2023
Fragrance Buy is hands down my favorite place to buy fragrances. They have some of the best pricing anywhere, and their rewards program is fantastic.
Date of experience: July 10, 2024
Always great prices, great shipping and great experience.
Date of experience: May 13, 2024
I've made 2 purchases so far and each time I had a great experience. They keep me notified of shipment, items being carefully packaged and offering great deals, I'm already looking to place another order.
Date of experience: April 2, 2024
It was a pleasure purchasing scents on fragrancebuy. Good prices and great unboxing experience. The whole process was seamless and easy.
Date of experience: July 26, 2024
Dior Homme Parfum can be difficult to find...but not at Fragrance Buy...good price, delivered timely...what more can I ask for?
Date of experience: July 7, 2024
Horrible! This is the 2nd time I've had issues with no help from FB. The 1st time the package was delivered to the wrong address and they gave me the run around. The 2nd time I ordered 2 fragrances and only received 1. According to FB their surveillance cameras show both fragrances were placed in the box. The missing fragrance must have fell out of a sealed box. They wanted me to send them a picture of the box. For what? FB will never get another dime from me!
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 28, 2024
Hello Gregory, we're truly sorry to hear one of the items from your order is missing and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
I love the fragrance I got from FragranceBuy.ca.
Very reliable company and provide great selection of fragrances.
Date of experience: July 16, 2024
Wasn't sure if the site was a scam or not, but I saw a couple ig accounts that I like following them so I went for it. So glad I did! Was able to pick up my favourite fragrance for a really decent price, and I'm so happy with it.
Date of experience: May 10, 2024
I've ordered about a dozen or more fragrances through FragranceBuy.ca, by far one of the best experiences. Legit products delivered in great protective packaging and amazing customer service.Oh and did I mention super quick delivery? What more can you ask for?
Date of experience: April 19, 2024
I've bought many fragrances with FragranceBuy over the last few months and was skeptical at first but from the first great experience until now it's been nothing less than perfect 👍🏼
Fast shipping, best prices and overall great experience. Any questions or concerns are always responded to within a day usually. These are the reasons I only buy from FragranceBuy. Super satisfied customer. If I can ask one thing, it would be to include samples once in a while maybe at least for pricier purchases. 🙏🏼
Date of experience: February 16, 2024
I just recently started my journey into discovering the wonderful world of fragrance and have been watching tons of YouTube videos. Almost all the channels mention FragranceBuy as one of the best places to purchase fragrances. I fell in love with Guerlain Oud Essential. I searched on a few other sites to compare and still until now FragranceBuy always has the best price by far. I ordered it and was pleasantly surprised to see firstly how fast it arrived and secondly the packaging was impressive. Safe and very professional looking giving me even more confidence in my purchase through FragranceBuy. Overall, I can't be more happy and I can't recommend them enough, I'm obsessed. I'm now on to my 5th purchase and each time it's perfection. I'd love if they would add some samples as I have been buying quite a few higher end perfumes. I received one in my second or third purchase and loved it so much I ended up buying it.
To wrap it up, FragranceBuy is awesome, professional, genuine fragrances at the best prices, and super fast shipping. Love, love, love! Just more samples please
Date of experience: November 24, 2023
This is my first purchase through FragranceBuy and was so pleasantly surprised with how fast it took to get my fragrance. My package arrived in this really great package keeping it super safe during travel. I opened the box and my perfume was in perfect condition, my beautiful bottle of Guerlain Oud Essential. I'm now looking at a few other fragrances. Best prices and best service hands down
Date of experience: October 21, 2023
Very easy to navigate through the fragrances, good selection, fast shipping
Date of experience: August 11, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Donna, we're sorry to hear about the scent issue you are facing and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out via email on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team