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Fragrance Buy has a rating of 4.7 stars from 6,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 3rd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
Very easy to navigate through the fragrances, good selection, fast shipping
Date of experience: August 11, 2024
Great price, fast shipping and excellent packaging! Thank you. Will buy again!
Date of experience: August 11, 2024
I want to said something different but.my purchase never was completed...
Date of experience: August 11, 2024
Received authentic product very quickly. Will be buying again from here.
Date of experience: August 11, 2024
My purchase of Sedley was great as usual. You guys are the best in the game, plain and simple!
Just bring back random samples with purchases. I've bought a full bottle from you guys after receiving a sample of Blessed Baraka in the past. The marketing works.
Date of experience: May 5, 2024
Bless the day I found FragranceBuy.CA! Always great service for a great price.
Date of experience: September 26, 2023
I've purchased several items from Fragrancebuy in the last 1-2 years. I'm made mistakes when ordering and Fragrancebuy always helps me make it right. Their service is top notch and for this I'll continue to give them my business when in need of a new fragrance or backup bottle.
Date of experience: August 11, 2023
Price was ok
The code restrictions suck.
Shipping is too slow to get out of the warehouse. It's your major advantage for your Canadian customers.
Date of experience: July 6, 2024
Hello Samuel, we sincerely apologize for the processing delay and dissatisfaction you've faced with our loyalty program. We truly apologize for the frustration, inconvenience, and disappointment these issues have caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Quick and efficient service. When I initially ordered I was a bit skeptical, as this was a new site with which I was not initially familiar. Despite this, I was able to order and receive my order in a timely manner. I'm very pleased with the fragrance as well.
Date of experience: May 10, 2024
My experience with Fragrance. Ca was excellent. From beginning to end. My package was delivered safely, and secure. I would highly recommend submitting an order if you love Fragrances without retail prices.
Date of experience: March 29, 2024
Excellent variety. I would recommend this for anyone who wants to try a perfume without breaking the bank or being stuck with a scent that you cannot stand. You can spray the card and let the scent dry down to get a true scent experience. With the variety, there will be scents you love, scents you like and some you will hate. Well worth the money to try them out.
Date of experience: April 26, 2024
Good Afternoon fragrancebuy.ca
I want to write because on April 1, I placed an order but it has not arrived. I would like to know what happened.
Other orders have been delayed for only 2 days.
I am attaching a payment receipt from the bank as proof that I paid for the lotions.
EMAIL #18
Thanks,
Claudia V
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
Absolutely love this website. Quick delivery and my packages are always well packed. Love the prices as well. I'm hooked!
Date of experience: July 17, 2024
Prior I used to find deals at local stores, but since finding Fragrance Buy, I have yet to find a better price for my cologne. Which always ships out fast, and the optional no box or open box options for even better prices, can't be beat and will be back multiple times over. Thank you
Date of experience: March 31, 2024
What I wanted was in-stock and with the Canada Day sale was priced lower than normal. Added to my collection and will continue to do so.
Date of experience: July 15, 2024
It was my first time purchasing fragrances from an online discounter and I was very surprised with how reliable and efficient ordering actually was. I was skeptical at first, but all my fragrances smelt amazing, came in perfect condition, and were shipped to my house in under 3 business days. I can confidently say this is a legitimate site and worth every penny.
Date of experience: April 11, 2024
Literally the best service. I ordered 5 fragrances and they all came well packaged and the service itself was very fast. Got all of them with in a week.
Date of experience: June 16, 2024
I recently purchased a fragrance that has quickly become a favorite of mine. The scent is absolutely delightful, and I've received numerous compliments whenever I wear it. The longevity of the fragrance is exceptional, lasting around 10 hours on my skin. I love how the fragrance lingers throughout the day, keeping me feeling fresh and confident. Overall, I highly recommend this fragrance to anyone looking for a long-lasting and captivating scent!
Date of experience: April 12, 2024
Love all 3 perfume I'm addicted to perfume and they reach on time safe and sound would highly recommend others to buy
Date of experience: July 18, 2024
Was able to get a I've been wanting for a while and at a great price. Shipping was quick and easy and product was as expected and authentic. Definitely will look for other fragrances to buy in the future.
Date of experience: May 8, 2024
So far, so good. Love the pricing and everything arrives pristine and fast, considering all comes far from Canada. Only negatives are: I wish the loyalty points lasted longer, larger inventory for popular items and they need to list the fragrance notes for every fragrance..
Date of experience: January 29, 2023
I received my package on time, everything was intact and sealed. The fragrance is 100% authentic as far as I can tell. My only criticism I have is I wish shipping was free and a little faster, but I totally understand it's a business
Date of experience: May 5, 2024
Good finds and one of the best at getting recent releases for a bargain. Packaging was cool. Only complaints is the shipping and the fact that orders are fully taxed (unlike some other discounters...). The website could use more/better pictures too but not absolutely essential. Will be buying from again
Date of experience: March 24, 2024
I feel that this is one of the best ways to build a fragrance collection. Its safe, packaged correctly with no damage. A great way to find hard to get fragrances!
Date of experience: June 3, 2024
I have been ordering since over a year now. I purchased many bottles from fragrancebuy and never disappointed. Only the think I would like to have it some sort of discount code for their customer. Thanks
Date of experience: April 15, 2024
You can have total confidence when purchasing from this online retailer. Their products are exactly what they advertize, the prices are excellent (there are no hidden costs), the ordering process is straightforward and the delivery service is quick and efficient. 100% satisfied, will definitely order again.
Date of experience: April 19, 2024
Placed an order for Penhaligon's Juniper Sling late in the evening one night and the product was delivered to my door step by noon of the third day. Not only was the delivery faster than expected, the package arrived in perfect order. As for the Penhaligon's Juniper Sling? It was very competitively priced, so great value for the dollar. And of course, I absolutely love the fresh, yet sensual, fragrance. I know many say it's only a spring/summer scent, I don't care, I will wear it year round. Definitely a great experience and, no doubt, I will be a return customer.
Date of experience: January 21, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Brigitte, we sincerely apologize for the package being returned to sender and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team