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FragranceBuy has a rating of 4.7 stars from 6,162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I bought 2 fragrances Layton and Layton exclusif from fragrancebuy so I thought I was buying genuine parfums de marly fragrances, but I was wrong both fragrances are fakes bootleg. I tried calling to get some answers I even emailed them and got no reply. Save your money and buy your fragrance from reputable companies that can stand behind the products that they selling. I wished I paid the extra money and got the authentic fragrances. But you get what you pay for
Date of experience: February 11, 2023
Great experience all the way around. I didn't understand the Canadian vs US prices, was confused after checking out. I sent a email, they responded quickly and explained everything.
Date of experience: March 2, 2024
Armouroud Oud De Jour is a different take on a niche Oud. When you think of a Niche Oud, you think of dark animalistic or medicinal. This isn't that at all. Now yes it still smells expensive as the quality is there and it's very well blended. It's just a very clean and wearable take on oud. This is as the name implies, it's a daily oud. You can wear this anywhere and people will compliment you. This could easily be someone's signature scent.
Date of experience: December 5, 2022
Trying to do business with you guys but unfortunately I got two consecutive broken fragance bottles. Looks like you have to improve packaging. I buy fragances from Ebay also and never got a broken bottle. Not a good experience with FraganceBuy. Sorry.
Date of experience: December 6, 2022
Best experiance with a mail order fragragrance store yet. I am already a repeat customer. I have found them to have the best prices on almost everything i have purchased. I always check them first,they have become my go to first choice.
Date of experience: December 20, 2022
I love ordering from fragrance buy. Never had any problems. Packaging is outstanding to keep fragrances from breaking during shipping and being tampered with. Products are great quality and no fakes.
Date of experience: February 23, 2024
My perfume came in super fast, great communication, I am very happy with my purchase, will buy again from fragrance buy
Date of experience: January 28, 2023
I'll first say i love the smell of dior homme parfum. I'm very happy with my experience at Fragrance buy, my package arrived in good time and no problems with the product. Thank you guys
Date of experience: February 26, 2024
I was skeptical about buying a "tester" bottle. I compared my old bottle of Le Vainqueur to the fragrance buy one and it's absolutely the same. The only difference is the outside packaging. My original Le Vainqueur was in a constructed blue box that snuggly fit the bottle. The fragrance buy bottle of Le Vainqueur was in a nondescript white box. The bottles are completely the same.
Date of experience: September 21, 2022
I didn't my package stop asking same questions I don't know how good service is
Date of experience: July 21, 2024
Good prices for me. And overall a great Website to purchase my favorite fragrance.
Date of experience: July 26, 2024
Great and amazing perfume good quality&fast shipping
Date of experience: July 26, 2024
Super speedy delivery, great packaging, usually a little somethingsomething extra ;) which I reallyreally appreciate! :)
Date of experience: July 10, 2024
Great experience, fragrance I ordered I did not like as much as I had hoped but that is a risk when ordering blind.
Only annoying thing was the samples that were sent which were very nice are from a fragrance that FragranceBuy does not sell which was weird, so in order to purchase that fragrance I have to buy from a competitor.
Date of experience: November 25, 2022
Fragrancebuy has always been my go to place to buy. They have quick and reliable customer service. Delivery is always a pleasant experience and when there are challenges (hich are rare), they are always quick to resolve issues
Date of experience: March 26, 2023
Fragrance was just as described, arrived very quickly and was packaged very nicely, will definitely be buying again.
Date of experience: June 25, 2024
Fragrancebuy.ca is easily one of the easiest sites to navigate with a very solid selection of fragrances at competitive prices. Will be an immediate go-to for me going forward.
Date of experience: April 2, 2024
So happy I decided to pull the trigger on this. I knew the scent was something I would like and was shocked at how well balanced it is for a cheapie. This is not an exact clone of BTFP it more like BTFP creamy vanilla cousin. Love it
Date of experience: January 25, 2023
It's a good place to buy frags but when you order, the shipping takes way longer than the FedEx app predicts. If it says you'll get it the 14th? You won't get it until the 20th or so. Every single time.
Date of experience: February 20, 2023
Fragrancebuy.ca is the best prices and service. After placing the order, it arrives very quick, love it.
Date of experience: July 2, 2024
Order arrived quickly and was exactly what I wanted
Date of experience: December 5, 2022
This perfume is so hard to find. Very happy that FB has it, and at a great discount too. Shipping very quick and professional. Ready for gifting to my friend for her birthday!
Date of experience: April 7, 2024
I was skeptical at first, as I was not familiar with FranganceBuy and was concerned that it was not legitimate. Happily, I was wrong! They hit the trifecta of great selection, price, and convenience. I will buy again.
Date of experience: November 25, 2022
One just leaks if I put it on its side so that isn't too much of an issue but the other bottle's atomizer broke and leaked about 5% of the fragrance inside the box and now I have to place the atomizer on top of the bottle when I want to spray it
Date of experience: March 30, 2023
Boxes arrived in great condition, the packing peanuts definitely put your mind to ease when you see them. Had it shipped to the US and it came with zero issues.
Date of experience: December 12, 2022
Was leaving in vacay and concerned about the delivery of the product, wrote an email to customer service and my shipment was prioritized. This is what I call delivering with excellence. You Rock.
By the way, Amber Oud blue Exclusive is fantastic, it's the best Layton clone. Do not confuse it with Amber oud blue edition, this one is a BDC clone.
Date of experience: December 9, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Mark, we sincerely apologize for the automated feedback email received despite your package going missing and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team