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FragranceBuy has a rating of 4.7 stars from 6,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
So happy I decided to pull the trigger on this. I knew the scent was something I would like and was shocked at how well balanced it is for a cheapie. This is not an exact clone of BTFP it more like BTFP creamy vanilla cousin. Love it
Date of experience: January 25, 2023
It's a good place to buy frags but when you order, the shipping takes way longer than the FedEx app predicts. If it says you'll get it the 14th? You won't get it until the 20th or so. Every single time.
Date of experience: February 20, 2023
Fragrancebuy.ca is the best prices and service. After placing the order, it arrives very quick, love it.
Date of experience: July 2, 2024
Order arrived quickly and was exactly what I wanted
Date of experience: December 5, 2022
This perfume is so hard to find. Very happy that FB has it, and at a great discount too. Shipping very quick and professional. Ready for gifting to my friend for her birthday!
Date of experience: April 7, 2024
I was skeptical at first, as I was not familiar with FranganceBuy and was concerned that it was not legitimate. Happily, I was wrong! They hit the trifecta of great selection, price, and convenience. I will buy again.
Date of experience: November 25, 2022
One just leaks if I put it on its side so that isn't too much of an issue but the other bottle's atomizer broke and leaked about 5% of the fragrance inside the box and now I have to place the atomizer on top of the bottle when I want to spray it
Date of experience: March 30, 2023
Boxes arrived in great condition, the packing peanuts definitely put your mind to ease when you see them. Had it shipped to the US and it came with zero issues.
Date of experience: December 12, 2022
Was leaving in vacay and concerned about the delivery of the product, wrote an email to customer service and my shipment was prioritized. This is what I call delivering with excellence. You Rock.
By the way, Amber Oud blue Exclusive is fantastic, it's the best Layton clone. Do not confuse it with Amber oud blue edition, this one is a BDC clone.
Date of experience: December 9, 2023
Shopped here several times over the year to to great pricing and fast shipping.
Date of experience: July 22, 2024
After seeing a couple of fragrance channels on YouTube, Gent Scents and Chaos Fragrances do reviews and linking a cologne I wanted to try, I decided to give this site a chance. I ordered from about 4 different fragrance sites and the packaging at Fragrance Buy is the best, very fast for a Canadian company and a Sunday delivery. Excellent prices and selection, definitely will be using in the fut.
Date of experience: October 5, 2022
I requested an email when item back in stock and I got it! And the added perk was that it was up for sale for the email people before than the rest of the public so I was guaranteed the stock, sort of speak… And the. The shipping was rather quick considering Im in NY and you guys in Canada and I didnt pay extra fees for customs or anything so 10 out of 10!
Date of experience: February 18, 2023
My product was stolen and I never recipient it. You helped me recover my loss.
Date of experience: July 20, 2024
I had a problem with my order and they guided me every step of the way. My issue was resolved very promptly. Excellent customer service
Date of experience: June 4, 2024
They had provided good service, fast shipping and threw in a free sample of a cologne i was looking to get, great experience will definitely be buying again
Date of experience: January 21, 2024
My first time ordering from FragaranceBuy will not be my last. Selection was great, with most items in stock. Prices were very good and free shipping on 5 or more items is a huge plus.
Date of experience: March 29, 2024
My order came fast and efficiently but I wish they stopped using styrofoam in the packaging
Date of experience: July 25, 2024
They are responsible, with attentive and very reliable orders, thank you
Date of experience: July 25, 2024
I've bought from FragranceBuy multiple times and I've had nothing but a wonderful experience with them. They have great prices for both niche and designer fragrances. In my most recent purchase (Mancera - Intense Cedrat Boise), they even sent me a vial sample of Parfums de Marly Pegasus. Love them!
Date of experience: November 27, 2022
Big inventory. Delivery on time! Never got disappointed!
Date of experience: July 25, 2024
I got the perfumes that I was looking for a long time. Glad they had in stock. Btw nice service. Got the items in 2-4 business days.
Date of experience: June 13, 2024
This perfume is indeed beautiful and long lasting, I took off one star just because I blind bought it based on reviews, I was expecting it to be a darker chocolate, but it's more light and airy on my skin,,,as I said, it's still beautiful.
Date of experience: September 29, 2023
I have gotten several perfumes from this site since I found out about it, the perfumes are legit and much less cost than other stores, I love that you can find beautiful perfumes, niche and designer,,, I definitely will continue to shop here!
Date of experience: September 15, 2022
I have been looking to try a few different cologne houses. They had them in stock and at a good price. Very fast shipping once shipped. Will definitely be ordering from here again..
Date of experience: January 13, 2024
Simple straight forward experience. I keep coming back to FragranceBuy simply because they deliver as promised.
Good prices for true product and it is consistently delivered without issue.
Muchly appreciated.
Date of experience: December 11, 2023
Speechless, wonderfully so. Quick and positive response from customer service when I had to interact with them. Most important though, the prices can't be beaten 90% of the time
Date of experience: December 15, 2023
My package was empty. Perfume box only, no fragrance. I have never had this issue with fragrancebuy before though.
Date of experience: July 15, 2023
Excellent customer service, good pricing. A little cheap with the samples lol but Overall great experience i will keep buying from them and also recommend to others. Good job!
Date of experience: December 8, 2023
It's been over 3 weeks and have not received my package. Attempted to call and left message but no response. 1st time I've had an issue with the company
Date of experience: December 12, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Edward, we sincerely apologize for the delay in receiving your order and the disappointment, frustration, and inconvenience this has caused. I'm afraid the package is now deemed lost and we issued a full refund on December 13th. We reached out via email, we await your kind response on help@fragbuy.ca
Best regards,
The FragranceBuy Team