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    FragranceBuy

FragranceBuy

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Overview

FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

  • Service
    299
  • Value
    306
  • Shipping
    307
  • Returns
    118
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,056
Neutral
13
Negative
103
View ratings trends
114
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How would you rate FragranceBuy?

Reviews (6,132)

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Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (557) rewards program (35)
Thumbnail of user zachm293
Pennsylvania
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

These guys are great at what they do! Good prices, good buying experience, and relatively fast shipping! Have yet to have a single issues with any of my orders and will continue to buy from them!

Date of experience: August 26, 2023

Thumbnail of user ginab696
Texas
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Bought on line. Had no idea the smell would be like this. I will NEVER buy a fragrance without a smell test 1st.
Internet descriptions and you tube can NOT substitute for a real sniff test.

Date of experience: March 18, 2023

Thumbnail of user lukap14
Canada
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase
• Updated review

Always a great experience with FragranceBuy. This is my 4th order from Montreal, and the shipments come fast and well packaged. Perfumes are authentic. A+++

Date of experience: February 23, 2024

Great service -- fast shipping, good prices, and vast selection
March 2nd, 2023
Verified purchase
• Previous review

Solid site with good shipping and authentic products. Very quick turn-around, great prices, and a huge selection. Excellent shipping and packaging with peanuts and beautiful boxes. Overall, I was very impressed with my first two purchases. I had issues with my third purchase from the site but the FB Team were very attentive to my concerns and reached out promptly to address the matter. I gave them another chance and was very happy that they were able to accommodate. This is my go-to site and the quality is there and very evident.

Service
Value
Shipping
Returns
Quality

Date of experience: January 31, 2023

Thumbnail of user suzis54
Alabama
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

I order frequently and the products are always authentic, at a great price and I am kept up to date on delivery times. One of my favorite places to buy fragrance.

Date of experience: February 12, 2023

Thumbnail of user aaronc708
Kentucky
1 review
0 helpful votes
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September 29th, 2022
Verified purchase

This is the second time I have ordered from your company. I am very impressed by the speed of delivery and my fragrance always arrives in mint condition. TY Fragrance Buy!

Date of experience: September 29, 2022

Thumbnail of user mohammada416
Rhode Island
2 reviews
0 helpful votes
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March 30th, 2023
Verified purchase

Fragrance buy is my goto online store for all colognes & perfumes, the only drawback is that some of the hot items sells fast.

Oh, & I love their rewards system

Date of experience: March 30, 2023

Thumbnail of user paulj1542
Canada
1 review
0 helpful votes
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October 5th, 2022
Verified purchase

I live in Brampton and after telling me I had enough sprays for free shipping, upon checkout it said free delivery didn't apply to my location.
Very confusing as to why

Date of experience: October 5, 2022

Thumbnail of user tylerm609
Massachusetts
1 review
0 helpful votes
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September 24th, 2022
Verified purchase

What more could you ask for. Your favorite colognes at a discounted price, and the shipping was much quicker than expected. Will be my only stop for colognes in the future.

Date of experience: September 24, 2022

Thumbnail of user wendyt458
Canada
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Ordered about 6 perfumes and after shaves for gifts. Ad them within a week time. Great and fast service. This company is my go to for fragrances> Great Job once again.

Date of experience: November 29, 2022

Thumbnail of user kostadinh
Canada
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Love it. Great Eau de Toilette by one of my favorite designers.
Impressive company ( your) packaging & delivery.
Con: only one ( not related to Fragrance Canada) - delivery guy bang & run.

Date of experience: November 3, 2022

Thumbnail of user kimberlyb2360
Ohio
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Such a great experience—good prices and there are some gems to be found that I've never seen anywhere else. Great shipping time to the US and it was packed so well.

Date of experience: December 1, 2022

Thumbnail of user kouroshk5
Canada
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

That was one of the best online shopping experiences ever. Next day delivery and incredible product - couldn't ask for more. Will be back for a 3rd time soon!

Date of experience: April 6, 2024

Thumbnail of user marcc682
Maryland
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Contacted fragrance buy help buy email well before order shipped and never received a response.

Date of experience: July 16, 2024

Thumbnail of user phillipp370
Florida
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

I was super excited to catch a sweet deal on Stronger With You Absolutely. IFragrance Buy shipped the package via FedEx and I followed the tracking all the way until it was listed as out for delivery. It never came. FedEx investigated but found nothing. And FragBuy is out of the fragrance again so I can't replace it. However, Fragrance Buy has responded to my inquiries promptly and courteously and have gone above and beyond to rectify the issue as best they can. I can't thank them enough for their customer care and support. The villain in this instance was FedEx which has became a third rate delivery service. I will avoid them like the plague henceforth.FrangranceBuy's only misstep in this transaction was enlisting FedEx as their delivery service. I highly recommend FragranceBuy. They are a small business and they care about their customers and it shows in the way they treat them.

Products used:
Stronger With You Absolutely.

Service
Value
Shipping
Quality

Date of experience: November 4, 2023

Thumbnail of user henockt
Washington
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Order arrived. Box in perfect condition. Poorly protected fragrances inside unphased. Somehow the le male in the solid can offering the most protection arrived damaged and i was told it must have happened in transit. No way. That was shipped out damaged. Customer service insisted it was a fedex issue. It was a leaky mess and atomizer busted and its a matte bottle so who knows how much was left in the bottle. They dont have any more 200mls in stock so they told me i can now wait for the time it takes to ship it back and for them to process the return before i get a refund or accept a $40 voucher and do what i can to salvage the bottle….thats insane.my time wasnt respected here. My intelligence wasnt respected here. Pretty sure i wont be ordering from here again. Already deleted everything off my wishlist.

Date of experience: July 29, 2023

Thumbnail of user hollyf331
Pennsylvania
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Great customer service! I was looking for tabac exquis for months and you guys had it at the best price!

Date of experience: June 14, 2024

Thumbnail of user princeo37
Canada
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

My Fragrance arrived earlier than expected. Everyone complimented me on the sweetness of the Fragrance. Lots of people have acquired the link from me.

Date of experience: April 25, 2024

Thumbnail of user zenk2
Canada
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

I've always had a positive experience buying from this site. The prices were always better than retail and the selection is unbeatable with fast shipping.

Date of experience: January 2, 2023

Thumbnail of user raydelf2
Florida
2 reviews
0 helpful votes
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April 2nd, 2023
Verified purchase

I always receive my products (perfumes) spot on, and with the highest packaging quality in the world. Excellent shipping process and good navigational website Recommended!

Date of experience: April 2, 2023

Thumbnail of user nelsonc270
Canada
1 review
0 helpful votes
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June 30th, 2024
Verified purchase
• Updated review

Great deals and great prices and great service Fragrance buy is the best place to go for your colognes

Date of experience: June 20, 2024

Great place to purchase your fragrance
May 21st, 2024
Verified purchase
• Previous review

They had what I needed for a great price and free shipping love to shop with them

Date of experience: May 11, 2024

Thumbnail of user anwoyb
Canada
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I ordered 2 scents both came super quick perfect condition

Date of experience: July 21, 2024

Thumbnail of user jermainec63
Texas
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

Decent fragrance. I picked to up after watching a few YouTube frag influencers. Frangrancebuy.ca is awesome as always. Great prices and decent shipping speed!

Date of experience: February 12, 2024

Thumbnail of user marcor231
Texas
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Thank you very much, you really surprised me, I did not expect it to be real to buy with you because of the excellent prices, but I gave myself the opportunity to try it and I was actually more than delighted and satisfied. The fragrances arrived in excellent condition and the box where they were shipped was very good. Detail of its very original part with the unique stamp of your company "FraganceBuy" we will keep in touch for more fragrances in the not too distant future, really to those who want to buy fragrances and come to "FraganceBuy" do not hesitate to buy from them the excellent prices the quality spectacular and the shipment d first
Too bad they don't have fragrances
(Maison Alhambra I wish) Thank you

Date of experience: June 5, 2023

Thumbnail of user omarl113
Illinois
1 review
0 helpful votes
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April 11th, 2024
Verified purchase
• Updated review

I enjoy buying from FragranceBuy. They have excellent prices and their fragrances are authentic. The best part is when my package arrives in a few days and I get to try my new fragrances.

Date of experience: April 1, 2024

Good Prices. Fast Shipping.
October 23rd, 2023
Verified purchase
• Previous review

This was my first purchase from FragranceBuy. They have great prices and I received my fragrances fast - and I'm in the US.

Date of experience: October 23, 2023

Thumbnail of user dand1317
Canada
1 review
0 helpful votes
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January 1st, 2024
Verified purchase
• Updated review

Great Service, prices and website! Packaging is also awesome with fast delivery. 100% legit fragrances - no question. For local delivery, sometimes their delivery service arrives a bit late at night.

Date of experience: January 1, 2024

Excellent Service
January 14th, 2023
Verified purchase
• Previous review

Great prices and speedy delivery. Great online fragrance experience!

Date of experience: January 14, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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