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FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I ordered ultra male and it was delivered in only a few days. Packaging was well put together and safe. Great service.
Date of experience: June 7, 2024
Very good experience. Hard to find fragrances that I ordered in the GTA and they arrived in a super timely manner from Fragrancebuy (2 days). Looking forward to making future purchases
Date of experience: April 25, 2023
Very satisfied with my purchase as always.fast delivery and good service. Thanks
Date of experience: July 19, 2024
Very satisfied with these fragrances, price, prompt delivery
Date of experience: December 19, 2023
Very satisfied I didn't expect anything but good experience. Great purchase. Thanks.
Date of experience: January 6, 2023
I'm definitely a fragrance enthusiast and I've purchased from fragrancebuy for years. I've been more than satisfied with every aspect of their business. I don't go anywhere else for fragrances.
Date of experience: July 23, 2023
I wasn't thrilled regarding some of the quality of certain brand items I had received and after being in contact with a customer care representative from fragrancebuy they really have done a fantastic job to assist in a return process that was made easy by them and their customer care support. My experience with them regarding this has been on par with companies like Costco. I have not ever experienced this type of quality support from other online perfume sites I have purchased from if an issue had arisen. This experience has really caused me to feel fragrancebuy does care and treats their customers appropriately and fairly. Even tho I'm here in the united states they have made processing the return simple and easy without any hassle. It's good to know that they stand behind their customer appreciation and guarantees. This is also a rare occurence considering I am extremely pleased with my many existing previous purchases from fragrancebuy. There spray program is a nice edition especially if you're a hobbyist purchasing fragrances on a regular basis. Thumbs up to Fragrancebuy!
Tip for consumers:
Just shop around different fragrance sites and compare to the good pricing fragrancebuy is offering.
Products used:
Fragrances
Date of experience: October 14, 2023
Had a few things in my cart and upon checkout they went out of stock which wouldn't bother me other than it was a limit of 5 which is absolutely rediculous it should be limited to 1 or 2 per customer. I really dislike that fragrancebuy allows such a high limit for a fragrance and it sells out in 2 days. Anyone buying a limit of 5 is likely selling them on ebay for more money. Also got a couple items that are performing so weak that I think they're something wrong with the batches possibly cause they're so weak. I would return them if I could. Probably 3 items out of the 16 I bought. Every other item seems to be great tho.
Date of experience: July 15, 2023
Fragrancebuy.ca is the absolute BEST place to buy authentic fragrances at amazing prices. Super fast shipping options and the best customer service experience I've ever dealt with. A+++ all around.
Date of experience: December 4, 2022
I have been shopping with fragrancebuy for years and I don't see any cheaper and more reliable place/site for fragrance shopping. Fast shipping and great customer service, what else can you ask for?!
Date of experience: April 29, 2024
The shipping was fast and the prices were amazing! I loved it! I did recieve one leaking bottle in my time but they gave a partial refund so it's okay!
Date of experience: March 17, 2023
My only complaint would be the 5 in cart for free shipping lol! Amazon has me trained that any purchase over $25 gets free shipping. They aren't in Canada though. Real fragrances at a great price!
Date of experience: December 30, 2022
I got jimmy choo flash in 100ml (boxed). Usually the flash perfume comes in a blue bottle and you can see the bluish perfume liquid inside but when the perfume arrived the liquid inside was brown and the scent was sticky sweet.
All in all THE PERFUME WAS NOT ORIGINAL.
Date of experience: May 5, 2024
Due to a delay caused by bad weather conditions and holiday season, I got my package delivered and refund for shipping costs.
Thank you FragBuy I will order again.
Date of experience: December 29, 2022
I've made four purchases at FragranceBuy and each one is shipped quickly and overall a lower price than could be found anywhere else. This is my favorite fragrance discounter!
Date of experience: April 13, 2023
I've ordered a lot over the years and i've never once had to issue a return or contact customer service for any reason. Highly recommend FragranceBuy wherever you are.
Date of experience: September 28, 2023
Fantastic service, cheap prices compared to anywhere, prompt delivery, high quality box. The scents themselves are tremendous. I recommend Dolce & Gabanna The One, and Gucci Guilty. Amazing scents.
Date of experience: July 4, 2023
I have now placed about 8 separate orders from fragrancebuy. Never an issue, longest wait for delivery? Just one week. Most orders came just 3-4 days after being ordered.
Date of experience: October 25, 2022
Been buying from FragranceBuy for over two years now, very happy. Great selection of quality products at very reasonable price, fast shipping to US as well. Thank you FragranceBuy!
Date of experience: March 18, 2023
I've been purchasing from FragranceBuy for quite some time now and it has always been a wonderful experience. The amount of quality fragrances, prices, and service is just incredible.
Date of experience: March 20, 2023
If you're in search of a reliable online destination for your favorite niche and designer perfumes, look no further than FragranBuy.ca! This website is a true treasure trove for perfume lovers, offering an extensive collection of fragrances from some of the biggest and most prestigious names in the industry.
What sets FragranBuy.ca apart from other online perfume retailers is their commitment to quality, affordability, and exceptional customer service. Their user-friendly website makes it easy to browse and purchase fragrances, with detailed descriptions and reviews to help you make an informed decision.
But what really sets FragranBuy.ca apart is their dedication to ensuring that every customer is satisfied with their purchase. Their prompt and attentive customer service team is always ready to answer questions, resolve issues, and ensure that your online shopping experience is nothing short of extraordinary.
With competitive prices and a vast selection of fragrances, it's no wonder that FragranBuy.ca is quickly becoming the go-to destination for fragrance enthusiasts in Canada and beyond. So whether you're searching for a classic scent from a designer label or a unique and distinctive niche fragrance, you can trust FragranBuy.ca to deliver exceptional quality and value. Try them today and see for yourself why they're so highly rated!
Date of experience: March 16, 2023
Great Service all the time...and Fragrances Prices that are fair. Website is easy to use and i really like the Notification option when a Fragrances is out of stock.
Products used:
Purfume Fragrances
Date of experience: May 6, 2023
I was so pleasantly surprised when I saw that you had my most favourite fragrance!
I had updates of the shipment time, and it all went very well.
Thankyou
Date of experience: February 13, 2023
I've bought a ton of bottles from FragranceBuy. Always legit, great service and shipping, and great prices.
Date of experience: June 23, 2024
Could not find my package for days so they were going to refund me. Excellent customer service, and eventually i did find where the courier had hidden my package
Date of experience: April 30, 2023
Extremely happy with the service from Fragrance Buy. Very fast shipping from Canada, great prices, and 100% authentic. Thank you so much I will be buying from you again.
Date of experience: March 5, 2023
The carrier said the package was delivered but I am yet to see that package. It's the first time I've purchased something from this website and not received it.
Date of experience: February 3, 2023
I recommend these guys over fragranceX.
The delivery man called to confirm delivery and I received an email with evidence of delivery. It doesn't get any better than that.
Date of experience: March 11, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Irum, we sincerely apologize for your experience with the Jimmy Choo Flash. It’s understandable to feel concerned when a product doesn’t match your expectations, especially regarding its appearance and scent.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We kindly reached out on help@fragbuy.ca
Best regards,
The FragranceBuy Team