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Fragrance Buy has a rating of 4.7 stars from 6,128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I made an order on April 26, my order was marked as delivered on May 5 through fedex however no item was ever delivered to me. When i tracked the item on fedex it says delivered in my city at 4:30pm and when i check the tracking with the route.com link that fragrancebuy sent to me it says delivered in another city at 11:30pm. I have a doorbell camera and i can assure nobody approached my home with a delivery all day that day. I thought this issue would be resolved quickly but no i was very wrong. First of all, they NEVER answer their phones, they instead prompt you to leave a voicemail which they never reply to. Second, i emailed them and several hours later, they replied with a brief and very vague response stating that i would have to file a claim and potentially a police report with route.com, even with me replying to them right away, i never got a reply back. Next, the company they forwarded me to (route.com) was just as unhelpful as they told me to wait a full 5 days since delivery unless i have additional information to share with them. I shared additional info and again no reply! My order was for over $200 and I expect a reship or refund asap. You can research the issue after you have helped your customer first! I will NEVER shop with this company again. I highly recommend fragrancenet.com instead, atleast they help you immediately with the rare issues they may encounter and also answer their phones. I am so disappointed with my first and last experience with fragrancebuy canada! Now i must determine when to file a claim with my bank to handle this faster.
Date of experience: May 9, 2022
Fragrance Buy always has what I need and the prices are great! Product arrives well packaged and in a timely manner.
Date of experience: December 14, 2022
Excellent prices on merchandise. Every one should shop where for the best bang for your buck when it comes to fragrances.
Date of experience: November 11, 2022
This is the only place I go to buy my favorite fragrance. Great price and super fast delivery! I highly recommend.
Date of experience: October 21, 2022
Ecstatic with this purchase - selected several clones of niche fragrances and am blown away! Great quality, low-cost alternatives with fast delivery!
Date of experience: October 9, 2022
Experience was very positive, the website is very easy to navigate and my fragrances arrived in a timely manner packaged expertly.
Date of experience: November 19, 2022
I loved your services, prices, and packaging … definitely will be shopping and am already recommending this to all of my friends
Date of experience: September 13, 2022
They have some unique finds and great prices. Payment options are great as well!
Date of experience: April 11, 2024
Great products, fast shipping, easy to navigate website, and great payment options.
Date of experience: March 7, 2024
Best site best prices i always buy front this site
Date of experience: April 21, 2024
I've ordered from here before but it was about a year ago and i feel like it got here really quick this time. Pretty great price for designer brands.
Date of experience: October 8, 2022
The cologne was delivered extreme fast. The product smelled really great
Date of experience: April 20, 2024
This Louis Vuitton Ombré Nomade dupe is incredible! I am SO happy to have my favorite perfume at literally a fraction of the cost.
Date of experience: March 26, 2024
Best price for my fragrance. Quick shipping. Highly satisfied.
Date of experience: April 21, 2024
Received my cologne 4 business days after I ordered. Good quality.
Date of experience: April 22, 2024
Very affordable, extremely fast delivery, item packaged very safely and amazing customer service! I will definitely buy from them again!
Date of experience: December 10, 2022
Fragrance buy is my go-to. I've been ordering for quite some time and have 0 complaints. Delivery is super fast.
Date of experience: September 27, 2022
Great. Will buy more. Good prices. Lots of discounts. Best store online. Take advantage of all they got to offer.
Tip for consumers:
buy with confidance
Date of experience: October 25, 2022
The delivery of my fragrance took place as it always be. It was on time and well packed.
Thank you
Date of experience: January 25, 2023
Great selection at great savings.
Item exactly as described - quick delivery!
I could not be happier with this perfume site
Date of experience: December 5, 2022
My delivery was delayed a day or so
But Well worth the wait!
I will refer this Site and services to
All my friends and family!
Good stuff
Date of experience: September 19, 2022
Great product and great shipping time. Great place for business!
Date of experience: April 21, 2024
I ordered it and everything came perfectly just I wish it wouldn't take as long to be delivered, but it comes from Canada so I understand.
Date of experience: December 23, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
