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Fragrance Buy has a rating of 4.7 stars from 6,113 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Been a customer for many years now -- I appreciate the ridiculous pricing of most of their fragrances compared to how much you would pay in stores.
Excellent Customer Service and quite fast shipping.
Date of experience: July 17, 2024
With Fragrancebuy you always get genuine fragrances at a fraction of retail price. I'll be a client for life!
Date of experience: April 21, 2024
Creed and MEMO Paris fragrances were shipped and received quite rapidly.
So happy to have found that company; no longer need to pay full price for my fragrances!
Date of experience: February 8, 2024
All the perfumes I bought from Fragrance Buy are too good! Very nominally priced, delivered within 6 business days and the items were packed very well and safe. Customer service is quick and nice. I would totally buy again.
Date of experience: July 24, 2024
Fast shipping and package nicely it's my 5th time buying from them would recommend one of the best discounters
Date of experience: September 7, 2024
Great products and service! Highly recommended Dior Suavage if you're looking for something wooden and citrus.
Date of experience: September 5, 2024
I couldn't be more satisfied with my purchases from FB.ca and will continue to buy from them.
Date of experience: September 21, 2024
I had a pleasant experience purchasing from FragranceBuy.ca.
They always have the best prices and available items.
Date of experience: January 9, 2025
I have bought a number of perfumes over the course of the past few months. Stock has been mainly in stock. If not replacement is soon back in stock. Delivery is relatively quick. The items are very well packed. Suggestion for your web site would be to have a more intensive description of each perfume. Certainly, I'll be back!
Date of experience: July 21, 2024
I was worried as this was my first purchase but the perfume arrived quickly, sealed, and was authentic. Very happy with the service.
Date of experience: September 5, 2024
Will maintained packaging system and very quick delivery
Date of experience: September 24, 2024
It was my first time ordering from Fragrance Buy. So when I had a legitimate concern about my order customer service responded quickly, with great care, and top notch service. Fragrance Buy customer service has turned me into a loyal customer. I've already started referring friends and family! Highly impressed!
Date of experience: July 21, 2024
Shipping is fast, everything wonderfully packaged! Finding remote perfumes on the site! Luv it! Great pricing, will never shop anywhere else
Date of experience: September 6, 2024
I heard about this website with very competitive prices from a few YouTube influencers who claimed that the website offers authentic fragrances. So, I made my first order from the website. I was still a bit skeptical when I received the PDM fragrance I ordered, especially after I noticed some differences with the PDM boxes I currently own.To cut the story short, I contacted customer service and started asking some questions. They were very professional, friendly, and answered all of my questions, explaining that PDM recently changed their box design, which was easy to double-check. In addition, they shared their knowledge and addressed all my other concerns. They proved the authenticity of their products first-hand. I am happy with my purchase, with the price, and very impressed with the customer service! I will be a returning customer for sure.
Date of experience: July 21, 2024
First off, I'll start with I'm glad you guys are here. The sales support and fragrance catalogue is amazing. You are a valuable company to Canadians and I highly recommend you to anyone I come across.
However I feel things have gone downhill a bit. Things like deals that have been less than stellar and prices have been more expensive compared to other discounter website(s) I also order from. I've also been waiting on fragrances for months only getting restock after I make the purchase somewhere else after having contacted before I did so. I don't know the specifics of the business and acquiring inventory, however the competition is offering me the fragrance in stock, with a better discount and a better faster shipping (UPS is slow) so it feels like there's a room to improve and things used to be a tad better. I understand economy hasn't been the best lately.
Things that I don't need to mention but I still will, is that the fragrances are always genuine and always get to me in one piece.
Date of experience: August 8, 2024
Always a great experience with Fragrancebuy they are my number 1 online store for a reason they simply are great!
Date of experience: September 9, 2024
Very satisfied with my experience will be using your site more often for my fragrance purchases.
Date of experience: April 19, 2024
Lot faster than other sites I'm loving it. I've even learn3d how calculate cad to usd off the top of my head!
Date of experience: September 9, 2024
My new scents came in a nice tamper sealed box and well packed! I loved the first perfume I purchased and hadn't even smelled it yet! The next 3 perfumes I bought I was able to smell first so I knew I would love them. The only downside was paying almost 20 dollars to ship through Canada Post. You would think that shipping through Canada Post would have been cheaper. Product arrived fairly quickly and in perfect condition 👌
Date of experience: July 21, 2024
My go to for all fragrance purchases. Fast and safe delivery always. Trust worthy company.
Date of experience: September 23, 2024
Perfume delivery, packaging and performance always meet my expectations. I choose to go with Fragrance Buy every time now. They never disappoint.
Date of experience: July 8, 2024
They offer competitive prices, and superfast delivery services. This is my go to source for Mens fragrances..
Date of experience: September 5, 2024
Fast delivery, authentic products, great prices. I recommend this to any fragrance lovers. I've compared this seller with many others and they almost always have the best prices
Date of experience: August 6, 2024
I'm very happy with my recent purchase this fragrance that I bought from fragrancebuy.ca is usually known to have poor performance but this one that I got from them has impressive performance and I am very happy that I got my hands over original product. Thank you so so much very happy once again with my purchase.
Date of experience: July 30, 2024
I have bought dozens of fragrances from Fragrancebuy and every purchase experience has been great. Buy with confidence! Communication is clear and shipping is extremely quick.
Date of experience: August 11, 2024
My perfume arrived very quickly and in perfect condition. I'm very impressed with the quality of the service. Thank you.
Date of experience: September 2, 2024
Once ordered the box of 3 arrived within a couple days. The box could have been dropped off a 5th floor balcony and nothing would break. And for price, that's 1 reason I shop at Fragrancebuy.ca.
Date of experience: August 11, 2024
Very satisfied with all the process from the purchase to the delivery.
Date of experience: September 22, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
