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Fragrance Buy has a rating of 4.8 stars from 6,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Good service, fast order fulfillment and delivery. I've ordered multiple times and it's always been a great experience.
Date of experience: December 18, 2024
Received nib perfume, packaged with care Thanks
Only issue was fed ex, delivery was not delivered to my address provided and a few days later received my order from neighbour.
Date of experience: November 12, 2024
The service and time delivery was excellent! The package box was thick and solid. Nothing was broken or dented so I am relieved that this company does not cheap out on the package product. Ordering on line is so easy with Fragrance Buy. As for the perfumes I'm not sure yet as they were all blind buys but I will be ordering from you again. Super service and prices! Excellent experience. Thank You
Date of experience: October 20, 2024
Ordering was very easy. Great fragrance! Delivery was right on schedule. Many thanks for my favorite men's cologne.
Date of experience: December 15, 2024
I was little upset about their shipping being delayed. But they were very nice and professionally handled the situation with even they offer me a coupon. I will purchase from fragrancebuy again. 😃😃😃
Date of experience: November 12, 2024
Never have I been disappointed with Fragrancebuy. Delivery is on time, packaging is secure.
We do more business in 2025 🙌🏽👌🏽
Date of experience: December 24, 2024
The packaging is top notch. My order came safe and expertly packaged. The delivery time takes a while but I'm in the US and I believe it's coming from Canada so it's to be expected. I am pleased with my purchase and will be purchasing here again. I definitely recommend!
Date of experience: October 17, 2024
Fragrances can be trusted for their originality. I have not been disappointed so far and I hope they never will.
Date of experience: December 9, 2024
I have not had any problems with the fragrances and their originality. I hope they continue like this forever, that is what gives value to an online store.
Date of experience: September 8, 2024
Originals fragrances and excellent delivery time, 100% recommended.
Date of experience: September 4, 2023
I've ordered many times from them and each time shipping was fast and amazing. Better than fragrance retailers here in the US.
Date of experience: December 8, 2024
Overall experience with buying a from fragrancebuy has always been great they ship fast have great prices and customer service is top notch.
Date of experience: December 26, 2024
Love using FragranceBuy.ca! Great discounted price for what I want, and it is shipped and comes quickly protectively packaged every time! Highly recommend!
Date of experience: November 11, 2024
I purchased a bottle of Salvador Ferragamo's Signorina Misteriosa for my birthday this year, and was so happy to get a bonus gift with my super discounted purchase! It was a full-sized bottle of a new perfumed spray that I have never tried before called I Am White by Ana Abiyedh - 200 mL. And I REALLY like it! The shipping was reasonable and fast with my order, and the packaging kept it safe during travel. Highly recommend FregranceBuy.ca!
Date of experience: April 22, 2024
Although I may purchase a fragrance that is unisex from time to time, I have no need for a woman's fragrance as a sampler. I was sent My Euphoria for Women by Calvin Klein
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 8, 2024
Hello Glenn, we sincerely apologize for sending a women's sample with your order and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Ordered days before Christmas and received it on time. It was well packed. Excellent service. Will definitely order moooore
Date of experience: December 29, 2024
Great experience for this first time buyer. Had a slight mixup with my order but FB helped rectify it in a very timely and efficient manner. Will be returning in the future.
Date of experience: November 11, 2024
I have purchased all my cologne from Fragrancebuy. There prices are the best. I received my purchase quickly. I am totally impressed with this company
Date of experience: November 22, 2024
This company has the best service and prices which is very important. Customer service is actually responsive unlike Joma and Aura and some of the other providers.
Date of experience: November 25, 2024
I've ordered from Fragrance Buy multiple times (10+ bottles) and as always, the product, service, and communication is excellent!
Date of experience: December 6, 2024
Dont hesitate to do your fragrance shopping at FragranceBuy, their low prices and quick shipping are hard to beat!
Date of experience: December 17, 2024
First time buyer - pleased with the experience. Easy checkout, fragrances received on time and in good condition.
Date of experience: November 29, 2024
Love shopping at fragrancebuy.ca Delivery is fast and they are always responsive if an issue comes up. Highly recommend shopping with them.
Date of experience: December 12, 2024
Lots of choices and fast efficient delivery. Great when the US doesn't have it
Date of experience: August 23, 2024
Everything was just perfect from the quality to the prices and delivery. Fragrance buy will always be my go to for perfume purchase.
Date of experience: December 14, 2024
Fragrance buy is the place to go to find the best deal there is on fragrances; they ship fast, and have reliable service. They are a staple for furthering my collection!
Date of experience: November 10, 2024
I am satisfied with my purchase. I bought Marc Jacobs Perfect For Woman. I received it on time safe and sound. The shipping process was quick enough and I received a vial of Cartier La Panthere.
Good service overall.
Date of experience: October 19, 2024
I am happy with the service and the shipping process!
Date of experience: November 2, 2023
Good quality of fragrances. Arrived secured. Happy to buy from fragbuy
Date of experience: September 14, 2022
I've been a loyal customer for 6 years already and I've dealt with nothing but amazing customer service. They have mind unbeatable, mind blowing prices!
Date of experience: November 12, 2024
I've been a loyal customer for 5 years and the experience and communication have been top tier since Day 1! The best overall selections of designers, niche, Middle Eastern fragrances in the game! They can take my money any day of the week haha.
Date of experience: June 4, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Khaza, we truly apologize for the delayed processing time you faced and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team