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Fragrance Buy has a rating of 4.8 stars from 6,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Fragrancebuy always has the best prices. I've ordered multiple fragrances from them and so far everything has been smooth.
Date of experience: December 7, 2024
One of my go to fragrance shops! Quick delivery and best prices around. Always my first stop when looking for a hard to get niche fragrance
Date of experience: December 14, 2024
Very happy with the scents and the price point is amazing! Have told all my friends about this site.
Date of experience: November 28, 2024
Had some issues but fragbuy remedied it and I recieved My order as needed! Much appreciated! Will order from them again.
Date of experience: December 20, 2024
Lovely service. The perfume came perfectly. I was afraid the checkmate king would come broken but it was not.
Date of experience: December 20, 2024
Happy customer here for nearly 2 years. I just love FragranceBuy's huge variety of brands and products, their affordable prices and amazing customer service. The rewards programs is great too. I would highly recommend to anybody to shop here.
Date of experience: October 17, 2024
Excellent as usual, except this time my sample leaked and my entire box smelled like Bond 9 Greenwich, thankfully it's a nice sport scent and didn't overpower the delivery guy :) Keep up the great work!
Date of experience: October 17, 2024
No issues whatsoever with this order. I was very satisfied with this purchase and my experience with Fragrance Buy.
Date of experience: December 28, 2024
Delivery is always fast. Almost always an awesome complimentary sample. I love ordering from Fragrancebuy!
Date of experience: December 25, 2024
Love this boutique online. Buy 50 parfum andevery thing was more than perfect for me. Better than amazon.
Date of experience: December 5, 2024
Shipping was quick, and the perfume was as described. Will definitely shop with Fragrancebuy.ca again!
Date of experience: December 29, 2024
Fragrance Buy has such a diverse range of brands and scents. Super professional packaging, shopping experience is great and for me everything I've purchased has been authentic and exactly as described in the listing. Not to mention even when you shop around they usually have the best price competitively on most given bottles. Couldn't recommend more.
Date of experience: October 13, 2024
Normal ish shipping, prices beat everybody else, never had a bad experience after 2 ish years and 10-20 orders.
Date of experience: November 25, 2024
I buy almost all my fragrances from fragrancebuy and no complaints other than please stop using packing peanuts.
Date of experience: July 27, 2024
Decent shop, good prices, shipping a bit slow though. Website can also be a bit jank sometimes
Date of experience: April 18, 2024
The Best place to buy any kind of perfume, huge selection, low prices, nice promotions, great customer service. All authentic.
Date of experience: December 28, 2024
Discounted and delivered promptly with care? What's not to love!? Amazing service, authentic product - I highly recommend Fragrance Buy
Date of experience: December 23, 2024
Great email communication, tracking, fast shipping, amazing staff & totally awesome prices. Love you guys
Thanks, lynn
Date of experience: December 23, 2024
Fragrance Buy has some of the best available colognes and prices! Would recommend. My only complaint is a slower delivery.
Date of experience: December 21, 2024
I didn't get my package and I called FedEx. They said get in touch with you guys we need to resolved this issue please.
Date of experience: November 22, 2024
Hello Danell, we apologize for your package not being in your possession and we reached out on help@fragbuy.ca regarding this matter. We look forward to hearing back from you at your earliest convenience.
Best regards,
The FragranceBuy Team
Not true great experience and my product was insured!
Date of experience: October 5, 2024
Package was supposed to have arrived a week ago. Unreliable tracking info. Customer service not helping.
Date of experience: December 13, 2024
Hello Ion, we sincerely apologize for the delivery delay you are facing and for the frustration, inconvenience and disappointment this has caused. We are closely monitoring the situation with FedEx and we'll continue to provide updates as soon as we receive them. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
The service provided by Fragrancebuy is excellent, as is the price and delivery, I'm a loyal customer, I'm already at Eau Addict level, so many times I've bought from the site!
Date of experience: December 15, 2024
I have always received great service when ordering from this company (fragrancebuy.ca). Their products are good quality and arrives in a timely manner. Thank you Fragrance Buy.
Date of experience: November 16, 2024
I received my order fast and with no problems. The quality of my order was great. I bought a tester with no cap. My order arrived with a plastic cap for protection. Good business.
Date of experience: June 24, 2024
My experience was nice and comfortable. The choices that I had to pick from was vast and up-to-date. The fragrances were in stock and had reviews to read about. I am glad that I was able to find this site. I will recommend this site to a friend.
Date of experience: December 20, 2022
Great selection of designer and niche colognes. The shipping is always amazing also... about the only place I order from that I receive my packages within a week, generally. Love you guys!
Date of experience: October 28, 2024
Have ordered a number of things from FragranceBuy, and have never been disappointed. I get what I want FAST!
Date of experience: June 20, 2024
In the crazy world of fragrance collecting, Fragbuy is a necessary solution to finding those shy scents, for a decent price. And the shipping is amazingly fast.
Date of experience: April 18, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Adam, we sincerely apologize for your high-value order being returned to sender and the disappointment and frustration this has caused. This is not the experience we wanted you to have as your satisfaction is our top priority. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team