• Bookmark

    FragranceBuy

FragranceBuy

Write a Review

Overview

FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

  • Service
    299
  • Value
    306
  • Shipping
    307
  • Returns
    118
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,056
Neutral
13
Negative
103
View ratings trends
114
See all photos
How would you rate FragranceBuy?

Reviews (6,132)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (557) rewards program (35)
Thumbnail of user willya7
New York
2 reviews
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

Fragrance buy is a fantastic place to buy online. They have very good price and they mail your fragrance very fast to you. Cedrat boise intense is an excellent fragrance with loud projection for the first 2.5 hours and loud sillage for the remaining of the day. It last 10+ hours on skin and days not to say weeks on clothes.

Date of experience: January 4, 2023

Thumbnail of user ihaba9
Canada
1 review
0 helpful votes
  • Send Message
December 26th, 2022
Verified purchase

As usual Fragrancebuy provides the best experience of fragrance online shopping with the best deals and largest fragrance stocks and fastest delivery always happy to buy fragrance with confidence and good deals

Date of experience: December 26, 2022

Thumbnail of user derrickn49
California
1 review
0 helpful votes
  • Send Message
July 13th, 2023
Verified purchase

Best experience with purchasing fragrance online period!

No other competitors can compete with the prices and the fragrances I received came quickly and innperfect condition.

I also want to thank FragBuy CA for the gift I received along with my recent purchase. You guys are the best I look forward to making my next purchase within the near future.

Date of experience: July 13, 2023

Thumbnail of user elisabetha24
New Jersey
4 reviews
1 helpful vote
  • Send Message
September 15th, 2022
Verified purchase

I have ordered my fragrances from Fragrancebuy.ca for years and I trust them. I have never had any major problems but if I ever do have any problems, they are kind to work with me and fix it. And most importantly the fragrances are authentic. And that's most important to me. Shipping is also great. All in all this is my go to for all my fragrance needs. Also great prices, which is VERY important to me. Plus the perks, the more I buy the more I save. I highly recommend Fragrance Buy.
Thank you. I appreciate you guys.

Date of experience: September 15, 2022

Thumbnail of user jies12
New Jersey
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

I am thrilled with purchasing two fragrances from Fragrance Buy last month. The fragrances are authentic, almost half the prices from department stores, and the package arrived at my home quickly.

Date of experience: May 5, 2024

Thumbnail of user maximeb51
Canada
1 review
0 helpful votes
  • Send Message
May 9th, 2023
Verified purchase

Fast shipping
Nice communication if need
The reviews section of each items are not fake
One small con's is there no descriptive information on each product, you need to search by yourself on youtube if there no reviews

Date of experience: May 9, 2023

Thumbnail of user tarab676
Illinois
1 review
0 helpful votes
  • Send Message
January 1st, 2024
Verified purchase

Learned about this site from a popular YouTube frag channel with a recommendation for a hard to get fragrance in North America. Ended up grabbing 4 bottles (3 niche PDM, Nishane and 1 luxury/designer Dior). Value was amazing. I wouldn't have been able to afford all 4 of these were at full MSRP. Packaging was superb, secure and fast. I've already placed a second order (Lalique) and have a long wish list saved when items restock. So pleased to have found this site.

Date of experience: January 1, 2024

Thumbnail of user davidc8649
Texas
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

The packaging is always the best! Super safe, super secure, and top-quality packaging. It came with a surprise sample from Xerjoff, Casamorati! Couldn't be any happier than this! Best fragrance discounter website out there!

Date of experience: October 16, 2023

Thumbnail of user jeans1476
Florida
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

Long shipping but incredible prices, Incredible Costumer service that they do answer problems and almost instant respond, Best page to buy Fragances!

Date of experience: July 16, 2024

Thumbnail of user brucel842
California
1 review
0 helpful votes
  • Send Message
April 4th, 2024
Verified purchase
• Updated review

Picked up a bottle of Armani Stronger With You Tobacco when it was first released on FB.
Usual great experience and even through everything has to go through US Customs, I still often get my purchases from FB faster than other domestic (US-based) companies.
Cannot recommend Fragrance Buy enough!

Date of experience: March 25, 2024

Best selection and Best prices
February 15th, 2024
Verified purchase
• Previous review

FragranceBuy is the go to source for all my fragrances. They seem to be first with the new releases and the free samples when you get with the Fragbuy Care Green Insurance are a nice touch as well.
I've never had any items damaged in transit and never had an issue with items not being 100% authentic.

Date of experience: February 15, 2024

Thumbnail of user fredd309
Massachusetts
2 reviews
0 helpful votes
  • Send Message
April 4th, 2024
Verified purchase

Great prices, easy online ordering, seamless delivery, wonderful experience! Received products quicker from your company than some online companies here in the US.

Date of experience: March 25, 2024

Thumbnail of user barbc227
Canada
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

We ordered two fragrances. They arrives quickly, well packaged and as promised. We enjoyed a deep discount by ordering through Fragrance Buy and would do it again in the future.

Date of experience: March 26, 2024

Thumbnail of user efrainc46
Minnesota
1 review
0 helpful votes
  • Send Message
April 20th, 2023
Verified purchase

This is the first time I've ever ordered anything online and with the experience I had with this website It's definatly not my last I've placed over 5 more order and every order arrived very well packaged and pretty fast considering it's coming from Canada. I'm in Dallas,Tx and its pretty much on the other side of the country LOL! Great Job Fragrancebuy.com

Date of experience: April 20, 2023

Thumbnail of user josephc3487
Colorado
1 review
0 helpful votes
  • Send Message
January 21st, 2023
Verified purchase

I purchased several fragrances and needed them in a timely fashion, due to the fact that I was leaving the country. Fragrancebuy CA went above and beyond in regard to keeping me informed and getting me my new frags in time. In regard to the scents, they were all good to great, but this is obviously subjective. What's more important is the fact that they were all authentic and damage-free. I will definitely be making several purchases from, FragrancebuyCA, moving forward!

Date of experience: January 21, 2023

Thumbnail of user jamelj11
Virginia
1 review
0 helpful votes
  • Send Message
December 28th, 2022
Verified purchase

Armaf has done it again. This one is sure to be a banger and must have. It took armaf a minute to put a br540 clone out but I must say. This is one of the best if not the best clone of br540. I've tried other houses version and they all are good but this one has knocked me off my feet

Date of experience: December 28, 2022

Thumbnail of user nathank365
Maryland
1 review
0 helpful votes
  • Send Message
October 17th, 2022
Verified purchase

Had a issue with one of the fragrances I brought and they immediately reached out and fixed the problem great customer service goes a long way this is why I buy a majority of my fragrances from fragrance buy and will continue to and recommend to everyone I know

Service
Value
Shipping
Returns
Quality

Date of experience: September 17, 2022

Thumbnail of user ghostta
TT
1 review
1 helpful vote
  • Send Message
January 16th, 2023
Verified purchase

Purchase few deal in the Xmas sale items came in a reasonable time frame, I live out of states Caribbean to be exact and was packaged excellent for the long haul. No complaints will shop again

Service
Value
Shipping
Quality

Date of experience: January 16, 2023

Thumbnail of user clayg66
Tennessee
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase
• Updated review

Fragrance buy has great selection and prices, but their packaging and shipping sets them apart from others, great care is taken by this company to assure safe arrival.

Date of experience: March 28, 2024

A great Place to buy the best fragrances
November 7th, 2023
Verified purchase
• Previous review

Have ordered multiple times and always have had great service. Packed very well and prompt shipping. I have actually gotten orders from Canada faster than an American company I had ordered from.

Date of experience: November 7, 2023

Thumbnail of user nassimb22
Canada
1 review
0 helpful votes
  • Send Message
June 19th, 2023
Verified purchase

I bought 5 frangrances from Frangrancebuy in 1 month. For now i've only tried 1 of them and it doesnt long at all... It's a Montblanc Legend 100ml bottle. Im scared that the products are not genuine... hoping that im wrong...

Date of experience: June 19, 2023

Thumbnail of user renor7
Canada
1 review
0 helpful votes
  • Send Message
September 15th, 2022
Verified purchase

I've heard about how good this juice is and finally got around to buying it. I should've jumped onto the Invictus bandwagon long ago. Suitable for the office and year round casual wear.

Products used:
Paco Rabanne Invictus

Service
Value
Shipping
Quality

Date of experience: September 15, 2022

Thumbnail of user kdd22
Canada
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

I decided to give fragrance buy a try and was really impressed. Not only with the prices but the shipping and delivery as well. Was packaged securely and delivered quick. I will be ordering again

Date of experience: May 2, 2024

Thumbnail of user courtneyk390
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 2nd, 2024
Verified purchase

I've used this site to purchase a variety of perfumes twice now and have been happy with my experience both times. Shipping is fast and my items are packed well for transport. Highly recommend.

Date of experience: March 23, 2024

Thumbnail of user justinm1784
Michigan
1 review
0 helpful votes
  • Send Message
July 18th, 2023
Verified purchase

Everything came on time was well packed and the prices were incredible they alo sent me two samples of very expensive frags was not expecting that this is my go to place to buy frags feom now on thanks fragrancebuy.ca you guys are awesome!

Date of experience: July 18, 2023

Thumbnail of user cathyr487
Canada
1 review
1 helpful vote
  • Send Message
October 26th, 2022
Verified purchase

Hi there, I ordered 3 Bob Mackie and 2 Oscar De La Renta. The 3 Mackie are perfect, but the Oscar is questionable. Typically, Oscar is very lightly coloured, but this Oscar is amber coloured and the bottle has no printing on it. I almost feel like it smells " old ", almost rancid. I am happy with my Mackie and will definitely order that again, thanks.

Date of experience: September 26, 2022

Thumbnail of user jasonz477
Canada
1 review
0 helpful votes
  • Send Message
March 14th, 2023
Verified purchase

I usually get my stuff the next business day as I've placed 4 or 5 other orders in the past and live quite close to the fragrancebuy warehouse. Although there was a blackout on the 2nd of February which may have disrupted the system of the new courier they are using it still took way longer than usual. I placed the order on the 30th (Monday) which admittedly was very late at night and did not receive my order until the 3rd (Friday). It would have been nice to get an apology in the box with some free samples. It will be a long time before I use them again.

Date of experience: February 12, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

How do I know I can trust these reviews about FragranceBuy?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FragranceBuy?