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FragranceBuy has a rating of 4.7 stars from 6,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I was pleasantly surprised at how fast I received my order. It was also well- package and I'm grateful for that! Thanks!
Date of experience: July 23, 2023
The packaging for this product is first rate. No risk of damage in transit with the excellent packaging they've used. Thank you!
Date of experience: December 17, 2022
My favorite perfume! That's all I have to say.The improvement was the new bottle,which I think is very smart...did I say enough?
Date of experience: July 24, 2023
If it's in stock, the price is great. I've been thrilled to find a couple of discontinued in the US fragrances too.
Date of experience: November 20, 2022
I ordered, it came, all was well. Quit asking me for a minimum character review or I will take a few stars.
Date of experience: July 8, 2023
1st time buyer. Very happy with prices, service, shipping. Thank you for a great 1st time buy. I'm sure I'll be back.
Date of experience: May 19, 2023
Great experience as always. Ordered for my niece in NY, got there on time and she loved them.
Always reliable and affordable.
Date of experience: September 28, 2022
The quickest shipping I've had In a long time. The perfume I ordered smells great and I will definitely be ordering again!
Date of experience: January 22, 2023
I've always had amazing experiences with Fragrance Buy. My fragrances are always sent super quick and the quality is always top notch!
Date of experience: February 24, 2023
Everything has been perfect.
I just would like shipping to Calgary, AB to be quicker without having to pay a lot more.
Date of experience: September 25, 2022
I received my fragrance in a very timely manner - unexpected since I'm in the USA. The perfume was carefully packaged as well.
Date of experience: June 22, 2023
A site I enjoy shopping on. It is simple and easy to use. So many selections to chose from and great prices.
Date of experience: November 10, 2022
Fast delivery and well packaged. Overall a very good experience, and would recommend to anyone looking for a great deal on fragrances!
Date of experience: February 10, 2023
The product was easy to order, great selection and the delivery was seamless. What more can you ask?
Date of experience: March 21, 2024
Its becoming more and more complicated to go through your site. Must have a renewal
Date of experience: June 3, 2024
The value for money is unbeatable. An overall good experience and I would recommend fragbuy to my friends.
Date of experience: April 25, 2024
My first time I am ordering from this site. The experience was a nice one. The package had a nice touch.
Date of experience: December 30, 2022
Only place I buy fragrances from. I stay loyal to this site because of the sprays I receive for every order.
Date of experience: February 8, 2024
I've had nothing but good experiences from fragrancebuy
They are my first choice for great deals on perfume 😊
Date of experience: April 24, 2024
I have always had a positive shopping experience with my purchases on FRAGRANCEBUY.CA
This purchase was such a good price that it almost seemed like it was FREE. REPEAT CUSTOMER.
Date of experience: November 6, 2023
So when I first recieved this bottle I was very confused because it did not smell like the tester I had for it at all. I was worried that it was a fake product, but something in the back of my brain was like "no, you've smelled this exact smell before". I contacted Zeba at FragranceBuy anyways and recieved a considerate and detailed response to my concern. But I needed to get to the bottom of this, so I went to the store that sold me the testers, and THEY were the ones that mixed up the labels and didn't even offer anything for this mistake, only saying "well if you bought it from us this wouldn't have happened". I brought the bottle I bought from FragranceBuy to the store and they actually autheticated the bottle!
Anyways, long story short once I figured this out I contacted FragranceBuy to inform them that the mistake was made on my end and that there was nothing wrong with their product. They don't normally take back opened products, but Zeba immediately sent me a shipping lable to return it and gave me a refund, even though the mistake had nothing to do with FragranceBuy!
So all in all, the customer service is actually exceptional and responsive! Because they helped me the most with this mix up, I will for sure turn to them again when I'm am looking to buy more fragrances :)
Products used:
Fragrance
Date of experience: May 12, 2023
Always delivers stellar quality products 👍🏾👍🏾never fails never disappoints I really appreciate your products.
Date of experience: March 24, 2024
I have had a great experience with FragranceBuy with every order. And, will be doing business with them in the future!
Date of experience: March 29, 2024
TBH, every experience that I've had with Fragrance.CA has been great. Definitely will be doing with them again in the near future!
Date of experience: February 23, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Fayez, we sincerely apologize for the difficulties you've experienced using our website and the frustration and inconvenience caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team