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FragranceBuy has a rating of 4.7 stars from 6,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I bought the perfume to gift it for Christmas and when the person opens it I was ashamed that the bottle was wet and close to empty.
Date of experience: December 25, 2022
Overall the experience wasn't bad, but I was surprised by the amount of time it took to actually process my order prior to shipping.
Date of experience: December 21, 2023
Never received such excellent service from an online store from the ordering portal to delivery, I love Fragrance Buy.
Date of experience: September 30, 2022
Easy purchases and quick delivery. Couldn't be happier with my first of many purchases from fragrance buy.
Date of experience: December 4, 2023
Had a excellent experience with fragbuy
They know how to treat their customer
Thank you team fragbuy
Date of experience: November 18, 2023
I am very happy with the service that fragracebuy provides incredible prices and amazing customer service
Date of experience: March 1, 2024
I had a fantastic experience with buying from you guys, even I had experienced a missing item, but I felt like it's CIA is investigating for this case and I have got my refund within a week.
Date of experience: October 19, 2023
I've been a customer for a few years now buying my annual Perfume(s). My purchases always arrive as expected and well packaged.
Your loyal customer…
Date of experience: December 9, 2023
Good company with legit items when tested against decants. Good overall value on hard to find fragrances.
Date of experience: March 22, 2023
My experience with fragrancebuy was pretty good. I will be ordering my future fragrances from this site.
Date of experience: October 15, 2023
I have never, not even once, experienced an issue with Fragrancebuy, and I have bought over 60 fragrances from them. Keep it up guys!
Date of experience: November 6, 2023
Great as usual with FB
And thanks for the gift:)
For the scent is likeable for those who are familiar with western oud with a slight of clean leather
Date of experience: August 31, 2023
Great costumer service and all the fragrances are originals. Simply the beat place to buy fragrance period!
Date of experience: December 5, 2022
I have purchased over 20 fragrances from fragrancebuy, and have not had an issue once. Great service!
Date of experience: September 16, 2023
Love this website! Authentic fragrances, cheap and reasonable prices, and the quickest shipping! Couldnt reccomend them enough!
Products used:
All!
Date of experience: September 19, 2022
Long time customer. Always happy with the products and service from FragBuy. Just a great resource for everything fragrance. Keep up the great work!
Date of experience: October 17, 2022
Seriously, I've spent thousands and all I ever got was one crappy sample. Fragrance are never in stocks and are not delivered in a timely manner
Date of experience: November 5, 2023
I've been a loyal FragBuy customer for years, and continue to do so. The best place to buy good fragrances at the cheapest prices.
Date of experience: March 5, 2023
Product shipped timely and as described. I was hoping for the outer Xerjoff box but didn't get it. But that's ok considering the price
Date of experience: May 31, 2023
A very satisfactory experience. 100% recommendable.
Date of experience: June 10, 2024
Fragrancebuy had good pricing and shipping was very good. All products came nicely packed in a sturdy box to ensure no damage during shipping
Date of experience: November 11, 2022
I love that they had a free shipping Deal with only one item. I think the options for shipping are expensive. The deliver was very fast!
Date of experience: September 6, 2023
Great selection, incredible prices, and the quickest shipping and delivery I've ever experienced in Canada!
Date of experience: January 16, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Mark, we truly apologize for the lack of samples included with your orders, stock availability issues, and any delivery issues experienced, this is not the experience we wanted you to have with our products and services. We issued a free shipping coupon and promised extra samples with your next order. We followed up on November 12th and we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team