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FragranceBuy has a rating of 4.7 stars from 6,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I was very happy to see the pricing of my perfume and that it was in stock. Very impressed with how quickly it was delivered.
Date of experience: September 2, 2023
Love the prices on this website!
I haven't really found any real competition when it comes to how low the prices are.
Love this site!
Date of experience: September 16, 2022
The best prices and a very vast selection. I usually look at several fragrance sites and come back to fragrancebuy.ca to buy.
Date of experience: January 23, 2023
This is my first time shopping with fragrancebuy.ca and I won't be the last. Amazing prices and great products and fast delivery
Date of experience: October 3, 2022
Great product for a really good price! No packaging but in the end, the most important is the fragance and it's stunning.
Date of experience: March 13, 2023
Couldn't be happier, purchased 13 in 3 days from these guys and each time got it delivered in less than 2 days.
Date of experience: September 9, 2023
As always, doing business was smooth and trouble-free.
Date of experience: June 3, 2024
Never received my order and had to wait 3 weeks before they cancelled it.
Date of experience: June 3, 2024
Overall satisfied, service, delivery time and order accuracy.
Date of experience: June 3, 2024
Placed 2 orders no issues with either. Great products
Date of experience: June 3, 2024
The price was lower - great service promote delivery
Date of experience: June 3, 2024
Ive bought a couple of fragrances already from fragrancebuy and ive been satisfied with every one, ESPECIALLY THE PRICES! By far the lowest prices you can find at a discount store.
Date of experience: February 23, 2023
Every order has arrived well packaged excellent. I will keep placing orders here.
Date of experience: June 3, 2024
Fast delivery. Beautiful package, thanks for the sample!
Date of experience: June 3, 2024
First order on the site and felt totally satisfied with the shopping experience, prices, delivery and the packaging was something else
Date of experience: April 27, 2023
I am pleased with how easy it is to find everything and that the site has everything i am looking for.
Date of experience: April 14, 2023
Great selection, price, and delivery. Parcels arrive very quick and in great condition. Customer service is wonderful.
Date of experience: November 6, 2023
I wear this perfume a lot before and now it seems it changed it last a lot less than usual like a cheap copy but very expensive.
Date of experience: November 6, 2023
Hi Alejandro, we sincerely apologize for the scent issue you're facing with the Dior Le Parfum received and the frustration, disappointment, and inconvenience this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We provided a full refund on November 13th and we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team
Check out was fast and simple. Order was delivered on time. Customer service was also responsive when my order held up.
Date of experience: September 24, 2023
I ordered my perfume in the US and the delivery was very quick. The product arrived well packaged and smelled great!
Date of experience: February 6, 2023
Was well and safely packed and shipped super quick to my location that usually takes forever to ship to! Great service!
Date of experience: July 19, 2023
There really was no experience every thing worked the way it was suppose to work, so I guess it was wonderful
Date of experience: November 13, 2022
My package never got delivered and now spending my precious to get my money back. Very disappointed.
Date of experience: October 31, 2023
Hi Mohsin, we truly apologize for not receiving your order and the frustration, disappointment, and inconvenience caused. We provided a full refund on November 12th and we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Caroline, we sincerely apologize for your package not being delivered and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca
Best regards,
The FragranceBuy Team