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    FragranceBuy

FragranceBuy

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Overview

FragranceBuy has a rating of 4.7 stars from 6,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

  • Service
    305
  • Value
    309
  • Shipping
    311
  • Returns
    120
  • Quality
    303

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.2%
Positive
2,098
Neutral
13
Negative
115
View ratings trends
125
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How would you rate FragranceBuy?

Reviews (6,189)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (75) loyalty program (51) delivery time (67) quality products (51) customer service (563) rewards program (35)
Thumbnail of user hanyil
Canada
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

The tester perfume bottle I ordered arrived in nice condition, better than the plain packaging I was expecting for a tester bottle. Thanks.

Date of experience: December 3, 2023

Thumbnail of user danielh3077
Arizona
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Great prices, Great Customer Service. I received my order faster than expected. Will definitely order again.

Date of experience: December 6, 2023

Thumbnail of user dennisb1711
Canada
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

If the order can be deliver within 3-5 days, I would give it a 5 star. Products and prices are great.

Date of experience: January 25, 2024

Thumbnail of user murrays99
Canada
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

They have great selections and they always have my cologne in stock. My only gripe is the cost of shipping.

Date of experience: April 20, 2023

Thumbnail of user cameronm413
Canada
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

Everything came very well packaged. Nothing damaged and all in original packaging as you'd expect. Very fast shipping as well.

Date of experience: October 14, 2023

Thumbnail of user johny1041
New Mexico
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Hope you continue your excellent service, please continue to get hard to find fragrances, as well as the clones. Thanks.

Date of experience: November 3, 2022

Thumbnail of user robertp4653
Maryland
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Never had a problem with any order and the fragrance are the real deal. I appreciate the timely order processing

Date of experience: May 25, 2023

Thumbnail of user milesc89
Idaho
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Purchased 5 new colognes. The package was delivered in a timely matter, and all the cologne's were what I purchased.

Date of experience: November 5, 2022

Thumbnail of user ak440
New York
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

They have a good selection of new perfume and good prices, they sell out fast though so buy them fast!

Shipping
Returns
Quality

Date of experience: September 22, 2023

Thumbnail of user rickl607
Texas
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

I ordered 2 fragrances and was highly satisfied. My wife told me that I smelled great! I would totally recommend. Service was great.

Date of experience: October 21, 2023

Thumbnail of user michaelp5491
Florida
1 review
0 helpful votes
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January 31st, 2023
Verified purchase

The item arrived as described. Also, the package was high standard, to be honest the best package I have seen.

Date of experience: January 31, 2023

Thumbnail of user davidv1726
Texas
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Good pricing and good delivery. I liked how it was packed I ordered 2 colognes and came on perfect shape.

Date of experience: October 2, 2022

Thumbnail of user prestons121
California
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

This is so close to the original! I truly enjoyed it and decided to buy two more so I don't feel so bad using it daily.

Date of experience: January 28, 2023

Thumbnail of user seanr642
Canada
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

The items i have bought so far are top notch. It is easy to pay and i like that i have options on how to pay.

Date of experience: June 12, 2023

Thumbnail of user zandrab10
Maryland
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

Everything came as described and was packaged great. Shipping was fast and perfume was legit. Definitely will be ordering more.

Date of experience: March 17, 2023

Thumbnail of user mohammadh217
Canada
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

All my orders come on time and all the product that i bought was wonderful as the rating and the review it shows

Date of experience: June 6, 2023

Thumbnail of user joser1522
Missouri
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

It was good got updated fairly soon and nothing was damaged the cologne or the package so it was a good experience and I will probably order again

Date of experience: September 14, 2022

Thumbnail of user ernestoh45
Florida
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Great selection of fragrances. They communicate well with you thru emails and inform you for reminding scents that you requested for…great service.

Date of experience: March 18, 2023

Thumbnail of user jacol4
Canada
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

No hitches. Everything went well. Product was packaged well and was in perfect condition on arrival.

Date of experience: September 19, 2023

Thumbnail of user andresb136
Illinois
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Fast and easy shipping. Came in cool packaging and presentation of fragrance was unscathed and clean.

Date of experience: October 27, 2023

Thumbnail of user brianm4070
Kentucky
1 review
0 helpful votes
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January 21st, 2024
Verified purchase
• Updated review

Some of the best prices for fragrances online. Not to mention their loyalty program is an added bonus.

Date of experience: January 21, 2024

Great selection and customer service
September 5th, 2023
Verified purchase
• Previous review

They have hard to find fragrances at some of the best prices. The loyalty program is a big plus. Their customer service is the best in the business.

Date of experience: September 5, 2023

Thumbnail of user udemem
Canada
1 review
1 helpful vote
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February 14th, 2024
Verified purchase

I'm very not satisfied got 2 licking fragrances and no one replied back. My worst experience so far this time

Date of experience: January 20, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – FragranceBuy Rep

Hi Udeme, we sincerely apologize for the two leaking fragrances received and the frustration, inconvenience, and disappointment caused. I'm afraid our last message most likely ended up in spam/junk, our apologies for this unpleasant situation. We kindly reached out on help@fragbuy.ca and kindly await your reply.

Best regards,
The FragranceBuy Team

Thumbnail of user alexm2479
Israel
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Wrong fragrance but got my money back/////////////////////////////////////////////////////////////////////

Date of experience: January 21, 2024

Thumbnail of user manuelm308
Washington
2 reviews
0 helpful votes
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December 11th, 2023
Verified purchase

Excellent! Ordering my item was easy. It was easy for me to find my product. Checking out was easy as well no complaints from.

Date of experience: December 11, 2023

Thumbnail of user erico377
Maryland
2 reviews
0 helpful votes
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April 8th, 2024
Verified purchase

Merchandise arrived on time and in perfect condition. I'm always satisfied with FragrancebuyCA. A class act

Date of experience: March 29, 2024

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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