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Fragrance Buy has a rating of 4.8 stars from 6,018 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.
Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.
I didn't get my package and I called FedEx. They said get in touch with you guys we need to resolved this issue please.
Date of experience: November 22, 2024
Not true great experience and my product was insured!
Date of experience: October 5, 2024
Delivery was quick. No damages. Sometimes there can be fragrances that are sold out more often than other sites, but luckily the ones of interest to me are always in stock. Super pleased!
Date of experience: July 26, 2024
Delivery was smooth and easy. Packaging also great. Only thing was that the cologne spray cover is too tight and came apart. The cologne itself is weak and doesn't last long (but that's Burberry's fault I think).
Date of experience: March 29, 2024
I recently bought a Creed Original Santal 100ML from FragranceBuy for the best price possible. The bottle came intact in perfect condition as advertised. The scent itself is magical same as other fragrances from Creed. This was my second buy from FragranceBuy and Im truly happy with the product, with its pricing and the service.
I confidently recommend the product to buy and the online store for your next fragrance purchase.
Date of experience: July 22, 2024
My order arrived missing one of the fragrances, Boss Bottled Absolu. Fragrance buy refunded the money, I would have preferred the fragrance, but it's out of stock.
Date of experience: December 18, 2024
Love the prices, and shipping was done efficiently. Packaging was absolutely insta worthy. Will be ordering again, my new go to place for perfumes!
Date of experience: November 21, 2024
Some of the better prices i have seen online, and much cheaper than purchasing via a store. I would definitely use this company again
Date of experience: October 5, 2024
My number one perfume shop. I've bought over 18 bottles of perfumes and they have been delivered in pristine condition and all original.
Date of experience: September 26, 2024
Satisfied with the purchases and delivery. Perfumes arrived in good condition
Date of experience: June 20, 2024
I've ordered many times from them and each time shipping was fast and amazing. Better than fragrance retailers here in the US.
Date of experience: December 8, 2024
I loved buying from fragrance buy. At first i was a bit scared they might not be authentic but I was wrong. They delivered me in 2 business days which crazy fast and the packaging was very well made. They even gave me samples but I wished they could've been better fragrances that they chose to give me. Overall excellent and I am glad that I made my purchase from FraganceBuy.
Date of experience: July 12, 2024
Greetings!
Speedy delivery of great product at a ridiculously low cost. I do not look anywhere else for any of my fragrances.
Date of experience: November 8, 2024
I already contact you guys multiple times and let several voice mails and until today I don't have any respond about package showing delivered, but I don't have a fragrance. My order number is # FB*******.
I am very disappointed with the entire experience. I would appreciate if someone can look in to this and give me options in my situation without being further ignored.
My email address is *******@icloud.com
My cell phone is *******448
Thank you.
Elvir Alagic
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 20, 2024
Hello Elvir, we sincerely apologize for your package not being in your possession and for our email ending up in spam/junk. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
A lot of site that we are scared to order cause of the fake cologne but I see a lot of good reviews so I ordered and I'm pretty happy with the price at the blackfriday too
Date of experience: December 15, 2024
These guys are an amazing online retailer. Awesome prices, genuine products, fast shipping. I have been purchasing with them for over 10 years and will continue! Thanks again.
Date of experience: August 13, 2024
Box was opened and taped shut at the security tab and appeared to have been opened. Free sample box was empty and crushed and $300 worth of perfume was banging around loose in the box. Fragrance seems solid but overall the experience was lacking.
Date of experience: July 14, 2024
Hello Steve, we truly apologize for the tampered package you received and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Excellent product and price, quick delivery. This is a time honoured scent from years ago that still has a great desire.
Date of experience: November 16, 2024
Excellent experience. I've purchased multiple times, and every single time it's been great. They are the best sellers on the internet.
Date of experience: October 10, 2024
Very quick service, items arrived as described and in a timely manner. I received the products in less than 5 days.
Date of experience: September 29, 2024
Unbeatable pricing + fastest shipping
My packages arrive in two days after order is placed and the prices are the best
Date of experience: September 29, 2024
Fastest delivery ever. Only 2 days to arrive everytime I set a purchase
Best prices
Date of experience: December 21, 2024
I wish it lasted longer though but I'm very happy with my purchase. Delivery was fast and I got updates throughout.
Date of experience: October 6, 2024
I was able to get one of my favourite fragrances at such a great price- and the shipping was so fast!
Date of experience: November 8, 2024
Love the site for niche fragrances, excellent service, prompt shipment and impressive presentation. Always a great place to come back to.
Date of experience: September 10, 2024
There's no way to go wrong with Fragrancebuy. The only time I buy retail is if I have points to use at a store that brings the price in line. I see the occasional person complaining but then see the response by Fragrancebuy to make it right. What more can you ask for. The points system makes for an even cheaper experience when you want to load up. Nothing I can say negatively.
Date of experience: July 9, 2024
Through numerous purchases in the past year I have never had any issue. All of the fragrances arrived on time, properly packaged with no damage. I've had to reach out recently to ask a question and follow up question and found their response was in a reasonable time frame and accurately answered. I will continue to use fragrancebuy regularly.
Date of experience: September 8, 2023
Very pleased, not only with the affordable price, but also of how quick and easy the shipping was.
I get to smell gorgeous now!
Date of experience: September 6, 2024
First time buying from fragrancebuy and my experience was great! Good discount, fragrance was perfect and packaged well and delivered pretty quick and will be buying again!
Date of experience: August 19, 2024
Fragrances can be trusted for their originality. I have not been disappointed so far and I hope they never will.
Date of experience: December 9, 2024
I have not had any problems with the fragrances and their originality. I hope they continue like this forever, that is what gives value to an online store.
Date of experience: September 8, 2024
Originals fragrances and excellent delivery time, 100% recommended.
Date of experience: September 4, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Danell, we apologize for your package not being in your possession and we reached out on help@fragbuy.ca regarding this matter. We look forward to hearing back from you at your earliest convenience.
Best regards,
The FragranceBuy Team