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    FragranceBuy

FragranceBuy

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Overview

FragranceBuy has a rating of 4.7 stars from 6,212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

  • Service
    312
  • Value
    309
  • Shipping
    311
  • Returns
    120
  • Quality
    303

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.3%
Positive
2,121
Neutral
13
Negative
115
View ratings trends
125
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How would you rate FragranceBuy?

Reviews (6,212)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (75) loyalty program (51) delivery time (67) quality products (51) customer service (566) rewards program (35)
Thumbnail of user alp233
Canada
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

People can't stop looking back and ask where can I find such good deals for perfumes and I always tell them to get it at Fragrancebuy

Date of experience: December 8, 2022

Thumbnail of user melissad1922
California
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

I believe this is one of the Guerlains to be discontinued. I got an amazing coupon code and not only that i couldn't believe how quick my order came.

Date of experience: October 10, 2022

Thumbnail of user oneilb10
Canada
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

The package of de parfum and toilette came like Ashanti said - Always On Time, and the price was great and I feel good when I, like Lil $#*!y said, $ave Dat Money, with FragranceBuy, yuh heard!

Date of experience: November 12, 2023

Thumbnail of user rickt436
Washington
1 review
0 helpful votes
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June 9th, 2024
Verified purchase
• Updated review

Everything always arrives well package and in great condition. 👍🏽

Date of experience: May 30, 2024

Great Company
July 28th, 2023
Verified purchase
• Previous review

Awesome company and fast shipping. I made three separate orders and they packaged all my orders up in one box. I was happy they did that without me even having to ask them too.

Date of experience: July 28, 2023

Thumbnail of user shimonh4
Maryland
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Went to use the perfume and the top where the perfume spray comes out didn't work.

* FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 28, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – FragranceBuy Rep

Hi Shimon, we truly apologize for the defective atomizer on the item received and the frustration and inconvenience caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Thumbnail of user dennisr866
Canada
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

Got several testers from Fragrancebuy and all have arrived safely and in a timely manner. I'm a very satisfied customer.

Date of experience: March 26, 2023

Thumbnail of user marcosd72
DO
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

It is my first time buying at Fragancesbuy, the experience has been excellent, the shipping is fast. Everything arrived perfect.

Date of experience: January 7, 2023

Thumbnail of user evap240
New York
3 reviews
0 helpful votes
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August 5th, 2023
Verified purchase

I had an issue with delivery by FedEx. I never got my package. Fragrancebuy promptly refunded my money. Very satisfied

Date of experience: August 5, 2023

Thumbnail of user tobis15
New Jersey
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Even though I'm in the US I got my fragrance in a timely manner with lots of protective packaging, very good prices too.

Date of experience: February 27, 2023

Thumbnail of user johnsonk40
Canada
2 reviews
1 helpful vote
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November 9th, 2023
Verified purchase

Great prices, sales, points and products! I buy my Fragrance from Fragrance Buy…ALWAYS!
The more you buy, the more points …. Check it out!

Service
Value
Shipping
Quality

Date of experience: November 9, 2023

Thumbnail of user franciscoa336
California
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

I only have one complaint, in the past costumers were given samples in our orders. It has been a while I get a sample.

Date of experience: December 27, 2023

Thumbnail of user wagdana
Canada
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

It's been a good experience dealing with Fragrance Buy but I was expecting from them to send a sample with every purchase.

Date of experience: July 16, 2023

Thumbnail of user faithu14
Canada
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Shipping was quick and well packaged items were legit.yhe discount for those items were also amazing if recommend this store to anyone for sure!

Date of experience: November 1, 2023

Thumbnail of user ryanm2000
California
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Delivery is 3 Days Early and Perfume is Very Safe inside Package this is The 5th time I ordered to Fragrance Buy and all Same your Perfume is Secured. Thanks FragranceBuy.Ca

Date of experience: September 28, 2023

Thumbnail of user ronh750
California
2 reviews
0 helpful votes
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September 28th, 2023
Verified purchase

My "hard to find" fragrance was available at FragranceBuy.ca at an amazing price point. My purchase arrived very well packaged an in great condition.

Date of experience: September 28, 2023

Thumbnail of user mb889
Nebraska
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase
• Updated review

The best delivery out there... the way they do the packaging and delivery is flawless.
Keep up the good work FB+Shipie.
Cheers

Date of experience: February 22, 2024

BestServiceHandsDown
April 16th, 2023
Verified purchase
• Previous review

Absolutely best service hands down. Delivery was on time, packaging is another level. I am impressed. Keep up the great work.

Date of experience: April 16, 2023

Thumbnail of user mohsinak
Canada
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

Just as described and well on time! Highly satisfied with the products and service

Date of experience: May 20, 2024

Thumbnail of user adekemim
Canada
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Satisfied with the service.
I was happy that my friend introduced it to me.

Date of experience: May 27, 2024

Thumbnail of user omara463
Canada
2 reviews
0 helpful votes
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November 19th, 2022
Verified purchase
• Updated review

Excellent products and service, I've been using fragrancebuy for years and I wouldn't shop anywhere else!

Date of experience: November 19, 2022

Excellent products and service as always!
December 16th, 2023
Verified purchase
• Previous review

Excellent product and service, I received exactly what I had ordered in excellent condition

Date of experience: December 16, 2023

Thumbnail of user nneo1
Missouri
16 reviews
2 helpful votes
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October 18th, 2021

Great selection at fantastic prices. Couldn't get any better they are providing great solutions. Thanks fragrancebuy.ca

Date of experience: October 17, 2021

Thumbnail of user sbastienl3
Canada
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

Been using fragrancebuy for quite a while now and I got quite a nice collection so far. Service, shipping and pricing always been the best in Canada.

Date of experience: February 25, 2023

Thumbnail of user davidw7188
Washington
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

Bottle arrived with broken collar
Leakage caused some damage to bottle
No fault of fragrancebuyca possible defect in bottle

Date of experience: November 4, 2023

Thumbnail of user kristopherd39
Florida
1 review
0 helpful votes
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October 9th, 2023
Verified purchase
• Updated review

Dealing with FragranceBuyCA is always easy. Items are as described and their service is speedy. Great products and prices.

Date of experience: October 9, 2023

Great product at a phenomenal price
October 16th, 2022
Verified purchase
• Previous review

I always get exactly what I am expecting. The products are of the best quality and you get what you expect at a fraction of retail.

Date of experience: October 16, 2022

Thumbnail of user rudyc101
California
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Love It. Just Get it. It's absolutely a great fragrance with great longevity and projection. Compliment getter for sure

Date of experience: February 2, 2023

Thumbnail of user nicholasp830
Florida
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Never had any issues. This site just makes sense. I will never buy from another site. Thank you fragrancebuy!

Date of experience: June 12, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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