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FragranceBuy has a rating of 4.7 stars from 6,240 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Great selection, good pricing, fast shipping and competent tracking. Fragrancebuy tops in my go to for scent shopping.
Date of experience: November 10, 2022
I can't stop placing orders with Fragrancebuy. Great selection, prices, packaging, and customer support.
Date of experience: January 13, 2023
I always enjoy purchasing from FragranceBuy.ca. Great prices, rare items, and fast order fulfillment. Thank you guys.
Date of experience: August 9, 2023
I always suggest buying fragrances online rather than in-store fragranebuy is the best place to do so
Date of experience: October 12, 2022
Thank you for good customer service and great deals on my fragrance I appreciate everything from yall
Date of experience: September 16, 2022
Been buying from Fragrancebuy for years, and will continue. Pricing, shipping, customer service; they are simply the best.
Date of experience: September 18, 2022
Quality stock at affordable prices + timely delivery equals awesome experience purchasing from Fragrancebuy each and every time.
Date of experience: September 19, 2022
I have been using Fragrance Buy for several years now.
It can't be matched when it comes to affordability, quality, ease of placing orders, customer care, and prompt delivery, to mention but a few.
I recently purchased Jean Paul Gaultier UltraMale M, Al Haramain Detour Noir M and Armaf CDNI M 105ml (w/ bonus 250ml Shampoo, 100ml ShowerGel & 50ml Deo Spray).
So far, I am loving them. I always recommend Fragrance Buy to my folks.
Date of experience: April 29, 2023
I am very happy with the items I received and with the shipping.
Date of experience: May 20, 2024
Delivery in a reasonable time and reasonable price
Date of experience: May 20, 2024
Ordered 5 fragrances and the experience was great. Fast shipping and good prices. Will order again.
Date of experience: April 28, 2024
Best price! Superior site and ease to shop. Great to earn and spend rewards!
Date of experience: May 19, 2024
My order came fast and well packaged. Thank you Fragrance Buy!
Date of experience: May 19, 2024
My order came safely packaged and within a few days. I like the selection that Fagrance Buy offers I am looking forward to my next order.
Date of experience: March 29, 2024
Great customer service, excellent prices, wide range of selection, great prices and speedy delivery
Date of experience: May 18, 2024
I placed an order for several bottles of fragrance on Dec. 7, and I was delighted to get confirmation that my order shipped that same day and was due to be delivered on Dec. 9. Unfortunately, FedEx lost my order somehow, so I reached out to FragranceBuy to resolve the issue on Dec. 13. After a little back and forth I was offered a refund or a replacement order (on Dec. 14).
I replied immediately indicating that I would very much like a replacement since the items I had ordered were meant to be Christmas gifts. Two days went by with no reply to my email... I emailed a few more times with increasing urgency, and finally got a reply. I was told that my replacement shipment had been sent and I was provided a UPS tracking number. However, the tracking number was obviously incorrect. When I checked the progress of my order, the tracking number was for a parcel that had been delivered to Ottawa in early November. I don't live in Ottawa, and at this point the date was Dec. 17. I was now feeling that I was getting the run-around. FragranceBuy had $200 of my money, and I had no product. I filed a PayPal dispute.
This got Larry at FragranceBuy involved. I don't know who Larry is within the company, but he said he would now be dealing with my order personally. Larry reached out to say that he would ship me a replacement order immediately, but I would need to close my PayPal dispute first. For those who are familiar with PayPal, this would mean that I could no reopen the case should something else go wrong with this order. So I told Larry that I would happily close the dispute AFTER I received the replacement order. He understood, and agreed to this. He shipped out my order on Dec. 19 (with UPS, since FedEx is obviously unreliable), and I had my order by Dec. 20. Overall I am happy with the products I received, I just wish getting them hadn't been so difficult.
* FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 17, 2022
Products exactly as described. They have a good loyalty program too. Will buy again from them!
Date of experience: May 18, 2024
Awesome every time!All great products that smell wonderful
Date of experience: May 18, 2024
This will be my new one stop shop for fragrances. Excellent selections at even better prices.
Date of experience: May 18, 2024
First time ordering on this site and received the product quickly and at a great price
Date of experience: April 25, 2024
Ordering process was a little confusing because of the exchange rate with the US, but after emailing, I was assured of my transaction.
Date of experience: May 26, 2023
Items arrived in good time, always packaged well, and got a lil suprise tester in the box!
Date of experience: April 13, 2024
As always I'm very satisfied with my products and delivery
Date of experience: May 17, 2024
Highly recommend! Everything was exactly as expected. Pricing is super fair!
Date of experience: May 17, 2024
It is taking far too long to recieve m6 refund. There is no justifyable reason it should take 2 weeks.
Date of experience: September 17, 2022
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
