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Fragrance Buy has a rating of 4.7 stars from 6,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Decided to buy a couple fragrances for this winter and I couldn't be more satisfied. Although delivery time was longer than my previous orders, I understand that it's probably because of the holidays. FragranceBuy.ca good as always!
I recently purchased a Creed Aventus fragrance from Fragrancebuy, expecting it to be authentic, but I am extremely disappointed with the product I received. Upon comparing it with the same fragrance purchased from a high-end retailer, there are clear discrepancies: 1. Packaging: The box did not contain the signature Creed paper insert, which is standard with authentic bottles. 2. Perfume Level: The liquid level in the bottle was noticeably lower than it should be. 3. Overall Quality: The scent lacked the richness and longevity I'm accustomed to with Creed fragrances. I chose Fragrancebuy because of its reputation for selling authentic perfumes, but this experience has left me questioning their authenticity claims. This is very disappointing, especially given the premium price point. I will not be purchasing from them again unless they address these issues and provide assurances of authenticity.
Items arrived before the due date. Well packed. Delivery left on front step.
Date of experience: November 10, 2024
Perfume arrived promptly in a well packaged shipping box. Am always pleased when I order from fragrance buy. Thank you
Date of experience: July 15, 2024
Great prices, variety, customer service. Fast shipping.
Date of experience: November 11, 2024
Excellent. Good customer service, fast shipping and delivery. Genuine products
Date of experience: November 10, 2024
Very happy with the service, no problem with anything on my first 5-6 orders usually on my door step in a week or so and packaging is very good. Highly recommend using fragrancebuy.ca
Date of experience: June 28, 2024
All products were as described very happy and great price
Date of experience: March 3, 2024
My order was shipped fairly quick, and the price I got this fragrance at was great as well. Customer support is amazing and very helpful.
Date of experience: October 10, 2024
The item arrived as scheduled and the product was in perfect condition. Services were exactly as promised.
Date of experience: October 18, 2024
I buy from you guys constantly, always satisfied, always comes in less than a week, sometimes you give a free sample that have lead me to buying full bottles of them. My only complaint, everybody know to come to you 1st and stuff sells out fast (sigh)!
Date of experience: September 2, 2024
I love the fact, that I place an order and usually get in 5 to 6 days. Some other discounters take weeks to send you package. I also like the sample freely given in packages. Niche fragrance on this sight I have brought for more than 50% off and stuff constantly come into stock all year
Date of experience: July 25, 2024
Always got top quality, sought after fragrances at the best prices! On top of all that you reward us for buying what we love, literally blessing us with savings for doing what we was going to do anyway, Thank You
Date of experience: December 25, 2023
Ease of purchase and follow-up communication are top notch. But where FB really shines is when there have been issues (and these are rare) - their customer service is fantastic and this quality of support and peace of mind is why I love this store. Thanks FB!
Date of experience: September 9, 2024
I have purchased from Fragrance Buy as few times now and I have to say they're my favorite website to purchase my perfumes! They always have the best prices and they package their boxes very securely.
Date of experience: June 10, 2024
The entire experience was great. Great selection excellent prices and fast shipping!
Date of experience: November 8, 2024
Fragrance Buy always impresses me. From great prices on authentic merchandise to fast shipping, there is no other place I go to for my perfume needs. My recent bottle of PDM Pegasus Exclusif arrived quickly and it is an amazing fragrance. My winter needs have been met! Thank you!
Date of experience: September 5, 2024
Fragrance Buy continues to impress me. Great prices and selection, notifications when items I'm looking for return to stock and affordably priced fast shipping are just a sample of what you'll discovery purchasing from this company.
Great job! Thank you!
Date of experience: July 22, 2024
I'm always amazed at not only the selection, but the prices I find at FragranceBuy. Shipping is always fast and packaged extremely well. Hard to believe that I usually get my order faster from Canada than I do from some of the other suppliers in the states.
Why look elsewhere?
Date of experience: June 11, 2024
Shopping at FragranceBuy was an easy and pleasant shopping experience. Great selection along with tremendous pricing drew me in and the communications after the sale were excellent. I will definitely purchase from them again!
Date of experience: April 22, 2024
No complaints, even across the board every time I've ordered
Date of experience: November 9, 2024
Never had an issue with this company, always has great deals
Date of experience: October 8, 2024
Every time I shop here I find what I need at a better price then most places.
Date of experience: September 6, 2024
Reliable and fast delivery. Well packaged. Accurate products.
Date of experience: November 9, 2024
Mail man delivered to the wrong house, not fragrancebuy's fault. I ordered on the 29th if August and received the package within 5 days. I expected closer to 2 weeks since it was coming from Canada, but was absolutely surprised when it arrived ahead of my anticipation. Well done. Excellent products, affordable prices, fast shipping, well trusted, fantastic integrity. Keep up the great work.
Date of experience: September 8, 2024
Easy transaction, and easy delivery, Would definitely buy again from them.
Date of experience: November 8, 2024
Shipping was fast and items arrived in great protective packaging, but the customer service is what stood out to me. Great communication and understanding. Overall a very pleasant experience. Def going to continue doing business in the future.
Date of experience: June 4, 2024
The website offers a wonderful selection of fragrances at excellent prices. My package arrived securely packed, ensuring that everything was in perfect condition. The overall shopping experience was fantastic. It would be even better if there were an option to choose a free sample with my purchase to enhance the experience further.
Date of experience: September 1, 2024
I've bought from FB more than a few times now, and with every single purchase, I've been extremely satisfied. Price, authenticity, and speed of delivery have all been top notch. This is, by far, the best place to buy fragrances I've found! Thank you FragranceBuy.
Date of experience: June 3, 2024
Great products offered, quick service, and great prices!
Date of experience: November 8, 2024
Amazing as always! Fragrance buys delivers quality products!
Date of experience: November 8, 2024
Perfect PDM Layton Exclusif 125 ml
Always reliable on their shipping estimates
Authentic products all the time
They are overwhelmed with orders but always try to send you updates when they restock and they are always accurate when they do that
The perfect experience
Date of experience: June 30, 2024
Really good prices compare to other perfums shops and really fast shipping.The only little problem is that the sipping costs 10$
Date of experience: October 10, 2024
Always 10/10 on every order I have made through FragranceBuy, and my large orders have never taken over 1 week for delivery, from the moment my order was purchased.
I do wish we would be rewarded for frequent shoppers on large orders placed, and if they do offer any type of "bonuses" or "deals" for those who purchase often, I do not know how to add that in as a bonus code or some type of coupon, but other than that, I am always pleased with everything from your website, to products, to delivery. 10/10
Date of experience: June 3, 2024
I wish it lasted longer though but I'm very happy with my purchase. Delivery was fast and I got updates throughout.
Date of experience: October 6, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
