- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Fragrance Buy has a rating of 4.8 stars from 6,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Here you find everything you need from all over the world,original products, rare to find. Great customer service, very fast shipping. Orders looks like you give a present,never something damaged. Very happy to have business with and highly recommended for people who are afraid to try
Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.
It took about 4 business days to fulfill my order and about 1 day to receive it once shipped. I'm assuming fulfilment is usually faster but I ordered during the black Friday sale so I expected a "delay". Overall I'm very satisfied!
Date of experience: December 16, 2024
You are the best! Fast delivery, original perfumes at good prices. There is one small downside – the frequent lack of perfumes in stock, which is why I also shop on other sites, but I would prefer to work only with you.
Date of experience: December 15, 2024
Very pleased with your service, fast delivery and prices.
Date of experience: September 5, 2024
This is my favorite online store. Fastest delivery, high quality packaging, unbeatable prices.
Date of experience: July 21, 2024
Fast delivery, good packaging, original perfumes. I would like the scents to be replenished more often and to be available.
Date of experience: June 4, 2024
Great service & speedy delivery. The price has gone up about 40% from when I last bought a couple years ago, but hopefully this is a cap of price markup. I will be a customer for life if they never stop carrying this in stock and a a good discount as this scent is underrated. My wife loves it beyond measure, and unfortunately when I go out I always get compliments from other women. Have to take the good, with the bad with this one!;)
Date of experience: December 10, 2024
All was fine. Took a few days to get out, but it did state business days and order was placed during a sales event so i am sure order quantities were high. Once finally shipped transit was quick and believe products to be legit.
Date of experience: December 21, 2024
It takes 10 days from frag buy to ship then transit time extra
I post above text before as a review but after that I receive an apology from fragbuy team, I appreciate that. At least they try to contact me which shows care for the customer. Because of high volume of orders my order was delayed.
Date of experience: December 17, 2024
Simply fantastic. Multiple orders over the past year, each with a great experience from browsing, to purchase, to delivery. All products are high quality. The site is easy to navigate. I receive notifications when items are back in stock. Professional and fantastic. I highly recommend visiting FragranceBuy.ca to enhance your journey through the world of amazing perfumery.
Date of experience: December 17, 2024
Per usual everything came in good condition which is always the concern when receiving something from so far away and all the items were there plus a free sample as they had promised great selection and always so much to choose from when buying from here.
Date of experience: December 12, 2024
Quick and efficient everything came well packaged and this is not the first time I buy here, this is where i come as a trusted source for fragrances. (If I ever had an issue in the past they answer through emails quick and fix the matter) Worth buying through FragranceBuy.
Products used:
Perfumes and colognes
Date of experience: June 25, 2024
Fragrancebuy obviously has the best prices around four I would not be shopping there lol service is great product gets to you very quickly only thing I can say negative it's very addictive to shop at this place
Date of experience: December 14, 2024
I'm not sure if this is my second or third order with fragrancebuy.ca And that's five bottles plus orders all of them delivered fast and accurately let's get those restock soon so we can buy more stuff lol
Date of experience: June 21, 2024
Edit: Fragrance Buy reached out to me and helped with the process of following up with the delivery. Delivery company didn't update the tracking info but it managed to arrive before Christmas.
Although shipping speed was slow, it was also during holiday shopping season which contributed to delays. No issues with the product but no sample was included with the FragBuy Care which I thought it did but it may have changed.
Purchased Dec 2, didn't get shipped until Dec 9.
Today is Dec 19, and shipping has yet to leave the courier's facility.
Beyond slow.
Date of experience: December 29, 2024
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted.
No free samples included as promised.
The only reason I ordered from this store is once specific item which was in stock.
Date of experience: December 15, 2024
Hello Ilya, we truly apologize for the difficulties you experienced with the BOGO discount and free sample promotion during our Black Friday sale. We sincerely apologize for the frustration, inconvenience and disappointment this unpleasant situation has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
I have only good things to say about FragranceBuy. After looking at a few different stores for Dolce & Gabbana Devotion intense, it was a bit less expensive on this site, even with the shipping cost. The perfume box was sealed in plastic and brand new. It's a beautiful scent. Very happy, thank you!
Date of experience: December 13, 2024
fragrancebuy.ca gives the best service and competitive prices - hands down, tops in the fragrance world. Items are always packed with care. I check them first for a reason - consistently good prices and fast delivery.
Date of experience: December 14, 2024
This supplier of genuine fragrances at value prices is superb in every way. Their prices, packaging, and phenomenal options makes them the first option for fragrance lovers. I've enjoyed many deliveries from frangrancebuy.ca and have never had a bad experience. I'd say "good" but that isn't enough - BEST I've found, and they do it best every time. Keep putting other suppliers to shame!
Date of experience: July 18, 2024
Everything was fine. Arrived on time, in perfect condition. My slight issue was tracking the shipment. This website does not have a way to track my shipment, somewhat withholding transparency throughout the process.
Date of experience: December 14, 2024
Fake! Fake! Fake! Fake!Fake! Fake!Fake! Fake! Fake! Fake!
Date of experience: July 19, 2024
Hello Ireneusz, we truly apologize for the Azzaro United not meeting your expectations and for the frustration, inconvenience, and disappointment this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We kindly reached out via email on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Good gooooooooooooooooooooooooooooood Gooooooooooooooooooooood
Date of experience: April 7, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello David, we truly apologize for the delivery delay you are facing and for the frustration, inconvenience and disappointment this has caused. We've reached out to UPS for more information. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team