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Fragrance Buy has a rating of 4.8 stars from 6,100 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
All fragrances arrived quickly and we're packaged carefully and everything smells wonderful
Date of experience: September 26, 2024
The app is easy to use and the shipping arrives fast even to United States
Date of experience: June 3, 2024
With many of the online retailers of fragrances, Fragrance Buy has some of the most unbeatable prices. Shipping is quick, packaging is secure, and customer service responds swiftly.
Date of experience: August 19, 2024
I've been a repeat customer for just over 2 years now. In terms of online retailers that sell only fragrances, I've purchased from 4 online sites. FragranceBuy is the best by light years. Fantastic packaging, fast shipping times, and helpful customer service - never had ANY problems. I wouldn't hesitate to recommend them.
Date of experience: July 28, 2024
I am very satisfied with my fragrance. I think it was a really good deal since I got a big discount because the bottle didn't have a top which didn't make a difference to me at all.
Date of experience: August 17, 2024
FragranceBuy to me is confidence in what I buy and what I am paying for. Great company, excellent service, fast shipping. I've been shopping here for almost 10 years now. Will continue to do so.
Date of experience: August 16, 2024
It is always a good experience buying and dealing with Fragrance buy. They have a large variety of fragrance houses and there prices are good once n a while they will be higher on a certain fragrance but not t a brand g deal because it is not that much more especially when your talking about clone fragrance prices. There shipping is I think the best in the business not because there are fast( usually 7 to 8 days) but the way the ship there frags, I love there shipping boxes and all the foam peanuts they use. Secure is the word. Unfortunately they are usually sold out on popular frags. That's actually a good sign. There moving mass product. Bad for me because either I wait and hope when in stock I'm quick enough or it will sell out in hours. Or I go buy elsewhere. I would like to have Fragrance Buy my only Discounter, but I'm not a patient person. When I decide I want something, I do not want to wait. But I always go to Fragrance Buy first.
P.S
Fragrance Buy please start carrying the full line up of Dumont products Nitro, Ceilero, Bourjo, etc sorry if spelling is off. I know you do carry some but your one competitor ( will not mention there name). Has a huge collection of Dumont all there line up.
MUCH LOVE
Gary T
Date of experience: August 23, 2024
This was a great experience, doing business with FragranceBuy was a pleasure. Products were shipped in a special box like no other company ships there merchandise in. Products arrived quickly and smelled and performed as expected. Fragrancebuy is now going to be the only online company that I will buy my Colognes from. I've been screwed over by other so called companies before. So Thank You FragranceBuy for the upmost professional Service that you gave and showed me. You now have a Loyal Customer for LIFE!
Much Love
Gary Talis
Date of experience: January 25, 2024
Great price and fast shipping. I've always had a great shipping service. I will continue to shop here
Date of experience: September 7, 2024
Just a great, painless experience shopping from Fragrancebuy. The packaging is great with a tamper seal with very fast shipping. I will be a repeat customer.
Date of experience: August 23, 2024
Very good service, took little time to arrive to my house (2-3 days). Great prices and generous with their reward system. Would definitely recommend
Date of experience: August 28, 2024
They were one of the only places that had this perfume! It was a great price and the box was sealed from the manufacturer. Perfect!
Date of experience: September 5, 2024
The items were delivered and packed very well. I was impressed with how much effort was put into making the packaging luxurious not to mention sturdy and safe for the bottles. The prices were lower than anywhere i've seen. Will keep purchasing every time there is a sale.
Date of experience: July 18, 2024
Been a customer for many years now -- I appreciate the ridiculous pricing of most of their fragrances compared to how much you would pay in stores.
Excellent Customer Service and quite fast shipping.
Date of experience: July 17, 2024
With Fragrancebuy you always get genuine fragrances at a fraction of retail price. I'll be a client for life!
Date of experience: April 21, 2024
Creed and MEMO Paris fragrances were shipped and received quite rapidly.
So happy to have found that company; no longer need to pay full price for my fragrances!
Date of experience: February 8, 2024
All the perfumes I bought from Fragrance Buy are too good! Very nominally priced, delivered within 6 business days and the items were packed very well and safe. Customer service is quick and nice. I would totally buy again.
Date of experience: July 24, 2024
Fast shipping and package nicely it's my 5th time buying from them would recommend one of the best discounters
Date of experience: September 7, 2024
Great products and service! Highly recommended Dior Suavage if you're looking for something wooden and citrus.
Date of experience: September 5, 2024
I couldn't be more satisfied with my purchases from FB.ca and will continue to buy from them.
Date of experience: September 21, 2024
I have bought a number of perfumes over the course of the past few months. Stock has been mainly in stock. If not replacement is soon back in stock. Delivery is relatively quick. The items are very well packed. Suggestion for your web site would be to have a more intensive description of each perfume. Certainly, I'll be back!
Date of experience: July 21, 2024
I was worried as this was my first purchase but the perfume arrived quickly, sealed, and was authentic. Very happy with the service.
Date of experience: September 5, 2024
Will maintained packaging system and very quick delivery
Date of experience: September 24, 2024
It was my first time ordering from Fragrance Buy. So when I had a legitimate concern about my order customer service responded quickly, with great care, and top notch service. Fragrance Buy customer service has turned me into a loyal customer. I've already started referring friends and family! Highly impressed!
Date of experience: July 21, 2024
Shipping is fast, everything wonderfully packaged! Finding remote perfumes on the site! Luv it! Great pricing, will never shop anywhere else
Date of experience: September 6, 2024
I heard about this website with very competitive prices from a few YouTube influencers who claimed that the website offers authentic fragrances. So, I made my first order from the website. I was still a bit skeptical when I received the PDM fragrance I ordered, especially after I noticed some differences with the PDM boxes I currently own.To cut the story short, I contacted customer service and started asking some questions. They were very professional, friendly, and answered all of my questions, explaining that PDM recently changed their box design, which was easy to double-check. In addition, they shared their knowledge and addressed all my other concerns. They proved the authenticity of their products first-hand. I am happy with my purchase, with the price, and very impressed with the customer service! I will be a returning customer for sure.
Date of experience: July 21, 2024
First off, I'll start with I'm glad you guys are here. The sales support and fragrance catalogue is amazing. You are a valuable company to Canadians and I highly recommend you to anyone I come across.
However I feel things have gone downhill a bit. Things like deals that have been less than stellar and prices have been more expensive compared to other discounter website(s) I also order from. I've also been waiting on fragrances for months only getting restock after I make the purchase somewhere else after having contacted before I did so. I don't know the specifics of the business and acquiring inventory, however the competition is offering me the fragrance in stock, with a better discount and a better faster shipping (UPS is slow) so it feels like there's a room to improve and things used to be a tad better. I understand economy hasn't been the best lately.
Things that I don't need to mention but I still will, is that the fragrances are always genuine and always get to me in one piece.
Date of experience: August 8, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
