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Fragrance Buy has a rating of 4.8 stars from 6,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Safe packaging, fast delivery, free samples 🤩! I will continue to shop with fragrance buy for all my future cologne purchases
Date of experience: August 26, 2024
Some of the best prices around so I was worried at first, but everything was totally fine and I got my bottle all the way to Ohio in just a few days! Prime speed shipping, amazing.
Date of experience: July 25, 2024
It took me 3 or 4 orders to understand how to get my shipment faster. I am located in the east coast of USA. Best advise, order by Thursday of the week and you will receive it by Wednesday of the following week. My satisfaction regarding the products is at 100%.
Great work fragrancebuy.
Products used:
Parfums
Date of experience: July 10, 2024
Exceptional experience. Great Fragrances. Easy to use Site.
Date of experience: September 13, 2024
Great experience and I enjoy the variety of fragrances. Try to add Youtube reveiws to
Date of experience: October 10, 2022
I recently bought a Creed Original Santal 100ML from FragranceBuy for the best price possible. The bottle came intact in perfect condition as advertised. The scent itself is magical same as other fragrances from Creed. This was my second buy from FragranceBuy and Im truly happy with the product, with its pricing and the service.
I confidently recommend the product to buy and the online store for your next fragrance purchase.
Date of experience: July 22, 2024
J'adore mais j'aimerais que votre site puisse être aussi en français
Date of experience: December 18, 2024
I already contact you guys multiple times and let several voice mails and until today I don't have any respond about package showing delivered, but I don't have a fragrance. My order number is # FB*******.
I am very disappointed with the entire experience. I would appreciate if someone can look in to this and give me options in my situation without being further ignored.
My email address is *******@icloud.com
My cell phone is *******448
Thank you.
Elvir Alagic
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 20, 2024
Got an old product didn't appreciate it at all.
Sent an email to the customer service and they said semd it.
Why you guys have to send the old product at first place?
Date of experience: August 9, 2024
Hello Aamir, we sincerely apologize for the quality control issue and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
I have frequented this website as I am an avid fragrance collector. Out of handful of trusted discounters that have fragrances available I would have to say that FragranceBuy.ca is my go to when I first try to find something that is generating hype on youtube or something that I have heard about that is hard to find and is of high quality. This particular purchase was meaningful to me as I have been waiting to get my hands on a bottle of Dior Homme Parfum for some time but have been waiting for the right opportunity due to its cost. Luckily this website made it available to a more wider audience as previous it had been an item mostly for the european market. I just received the item and absolutely adore it and give much kudos to fragrancebuy.ca. Thankyou so much for making rare and hard to find items available to the normal folks who wouldn't otherwise be able to purchase these items!
Date of experience: July 19, 2024
The three fragrances only offered through fragrancebuy.ca are so, so worth the purchase. I would probably never have gotten the opportunity to smell anything similar to the wonderful Dior Homme Parfum and this fragrance Gary's Den has given me that opportunity and I absolutely adore it. I will probably purchase another bottle it is simply a wonderful fragrance and an amazing buy. The other two are great as well but the standout is Gary's Den.
Date of experience: November 13, 2023
This site always has what I am looking for and ships to me incredibly fast even though they are in a completely different country. First rate operation and can't thank them enough.
Date of experience: November 11, 2022
Pleased with my order. Products were as stated, arrived safely in well packaged box.
Highly recommend this company.Great service!
Date of experience: August 26, 2024
Great product and prices.
Fast delivery and well packaged.
Date of experience: December 2, 2023
I have nothing but good things to say about Fragrancebuy, I have made 4 or 5 purchases already and I am so pleased with the quality and will buy again in the future! Thanks!
Date of experience: August 5, 2024
My second time ordering with FragranceBuy and it was nothing less than perfect. Great prices on colognes, easy checkout and quick shipping especially within the GTA. Received my order in perfect condition as well, so couldn't be happier.
Date of experience: July 6, 2024
I'm very satisfied with fragrance buyca. Authentic fragrance and great customer service also great prices. Thx
Date of experience: August 31, 2024
I've been eyeing several bottles for quite a while. When FrangranceBuy launched its Canada Day sale, I knew I couldn't wait any longer. All my bottles came genuine and in perfect condition. Speedy shipping, too. Thanks for the extra goodies as well!
Date of experience: July 6, 2024
My order was delivered on time and in good condition.
Date of experience: September 11, 2024
For the pest it's worth it and the shipping is super fast! Legit website
Date of experience: September 5, 2024
Fragrancebuy is my go to for all my scents! Good prices and fast reliable shipping makes me come back every time!
Date of experience: August 16, 2024
I've fallen hard into the world of fragrances. Watching reviews and looking at posts to hear people's thoughts and opinions on the best scents available. Wherever you fall in the scent game rest assured that FragranceBuy will have a solid selection at amazing prices. Fast reliable shipping tops off a class A online shopping experience!
Date of experience: November 26, 2022
Loved the presentation/welcome box. Went the extra mile on that one. Something as simple shows a customer focused company. The fragrances were a good deal and packaged in original boxes. Will purchase from this site again!
Date of experience: June 24, 2024
Always find what i am looking for with great prices
Date of experience: September 11, 2024
You have perfumes I don't see anywhere else and the prices are great
Date of experience: September 10, 2024
I bought bottle of Mancera Red Tobacco Intense, it shipped and arrived super fast and cost half of what it would normally cost me. From what I can tell the bottle is fully authentic, the batch code on the box matches the bottle, and it smells and lasts like the real deal. Very impressed with the service, I will be using it for future cologne purchases
Date of experience: July 4, 2024
Ordering and fulfillment were smooth, however after ordering USD 1000 worth of fragrances, got only 1 free sample vial of PDM, 1 for Armaf, and 2 tiny ones for Carolina Herrera (same fragrance twice). This was a huge letdown and social media influencers hyped up the freebies one can get if we are the first few to order. I don't think I will order again from this store.
Date of experience: July 12, 2024
FedEx lost my package and I paid for extra insurance. This site never insured the package and told me if I wanted them to do something about it I would have to go to the police department and file a report claiming the package was stolen from my house. I provided camera footage proving FedEx never delivered anything and this still refused to do anything but tell me to file false police reports. Then they finally offered to refund me half of the value. Customer is a joke here
Tip for consumers:
The insurance they offer is a scam and they won't unholy it
Products used:
Never got anything because the shipping company failed to deliver and the website refused to replace
Date of experience: June 22, 2024
Hello James, we truly apologize for the trouble you’ve had with your package. We understand how disheartening it must be to deal with this, particularly when you provided evidence that the package was never delivered. We sincerely apologize for the way this has been handled and for any distress it has caused you. It’s never our intention to make our customers feel unsupported. I'm afraid for high-value orders, we do need police reports as part of our third-party insurance requirements. We kindly ask customers to file these reports as lost or missing packages, which can typically be done online in about 5-10 minutes. We apologize once more for the frustration, inconvenience and disappointment this process has caused you.
Best regards,
The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Elvir, we sincerely apologize for your package not being in your possession and for our email ending up in spam/junk. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team