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Fragrance Buy has a rating of 4.8 stars from 6,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Excellent and authentic quality for the right price
Date of experience: September 2, 2024
Authentic quality products and expedite shipping. There is a lot of quality variety of perfumes to choose from
Date of experience: May 1, 2023
Quick delivery ad great fragrances. Highly recommend
Date of experience: September 2, 2024
Very nice product selection and super fast shipping!
Date of experience: September 2, 2024
Everything is perfect and quick delivery I just wish prices were slightly lower because other discounters are either beating you in price or even in price.
Date of experience: July 12, 2024
I'm not sure how many times I've been asking you guys not to ship these items on your typical branded boxes. It tells the carrier and others about its contents. Secondly, stop using FedEx. This, company always leave my packages outside the lockers, sitting in a room where everyone can easily take them. I always have to come rushing to the package room to get my stuff because FedEx won't even try to contact me for picking up anything.
Updated.
Im always buying my fragrances from this website the said above is true and it is true that the customer service is trying to solve this issue;
Thanks for getting back to me on this.
Date of experience: June 8, 2024
Fast shipping, great prices, and authentic products. One of, if not the best place to shop for fragrances in North America.
Date of experience: August 14, 2024
I received both my perfumes in a very good pack delivered as promised.
But I wish if you can add few of different other perfume samples will can satisfy customers more and I will give some more business if customers also like to those and tend to buy it from you.
Date of experience: June 16, 2024
Don't get me wrong, I love the website but everything sells out so fast before you get to think about buying it and the restock times are an eternity and with my order I was eligable for a deal that was the first 500 orders after an email they sent get a free sample and I also bought fragbuy greencare insurance with my order that shouldve gave me another sample but all i got was 1 sample and my package was poorly handled but after all I do love the website and they are awesome in general and the best discounter for fragrances
Date of experience: July 26, 2024
As always, quick easy and affordable prices.
Great selection as well
Date of experience: September 1, 2024
Always have an awesome experience buying from here. I buy monthly and as always, awesome convenience and service.
Date of experience: November 6, 2023
Was a little slow to process but once packed up everything was smooth and quick. The order was well packaged and everything arrived in perfect condition.
Date of experience: July 23, 2024
My order arrived in week in perfect condition. Very happy with the service
Date of experience: June 15, 2024
Not my first fragrances with FragBuy and certainly not the last! Great choice, best prices and fast shipping. It's always a pleasure doing business with FragranceBuy!
Date of experience: July 28, 2024
I was looking for the new Guerlain Vetiver Parfum and I found it on the FragranceBuy application at a great price! Thanks!
Date of experience: June 3, 2024
Rare fragrance at a good price! Fast shipping and perfect product! Thanks!
Date of experience: March 31, 2024
Easy ordering process, good communication, fast shipping and fantastic products selection!
Date of experience: August 4, 2023
I wanted to add an extra perfume to a pending order without paying additional shipping costs. I emailed customer service, and they combined the two orders and refunded me the shipping fee for the second order.
Date of experience: June 23, 2024
I know that is says 5 - 7 days but I was so waiting on this fragrance that for me was too long.Also I think you should do a 3 - 5 if you pay a Little more.
Date of experience: July 21, 2024
Everything about the buying process is smooth. Prices are unbeatable. Shipping is ridiculously fast. This is the only place I shop for my fragrances.
Date of experience: August 11, 2024
Great selection, delivered super fast and of course the prices are great; that's why I shop here 👍
Date of experience: August 23, 2024
I have made several orders now and every time I have received my parcel it has been very well packaged and arrived all in great condition. The pricing has always been very fair or cheaper than any other distributor in Canada. The selection is second to none, always finding what I'm looking for plus more! I have never encountered a mix up or mishap. Usually always getting my parcel before the said date. Both my wife and myself don't look any further than right here! There are a couple small things that I would change if I was in charge. When I make orders I am purchasing all scents for men. So why would you send me a sample for a women? Don't get me wrong getting a free sample is great, but it would be all the better if I found another winner for my collection. One other thing I would add is the notes to each and all of what you carry. I would bet in the long run you would end up selling more because then the customer knows exactly what his or her likes are. There for finding others that are comparable to purchase. Rather than buying blind so to speak. Overall great experience. Won't be the last time I order. Thanks.
Date of experience: July 6, 2024
I will definitely use Fragrance Buy in the future. I wish that shipping was a touch faster, however, I realize that being in the US things have to go through customs and that delays things...
Date of experience: July 25, 2024
Great price point. Shipped and received quickly. No complaints.
Date of experience: September 1, 2024
I live in the us and something coming from Canada feels like it would take a bit longer but packaging it always great and an amazing selection of fragrances
Date of experience: July 9, 2024
Exceptional choices. Great prices. Very good Loyalty Program. Safe and Secure shipping.
Date of experience: September 2, 2024
Overall experience was good. I don't have any complaints about my purchase.
Date of experience: September 1, 2024
Came back from Paris in LOVE with this fragrance, and I'm so happy I found it on Frangrancebuy. This my 4th order from Fragrancebuy and it won't be my last... in fact... about to place another order. Excellent pricing on authentic fragrances with good shipping. I've never had an issue and confidently recommend this site for those wanting to build an incredible fragrance collection!
Date of experience: June 24, 2024
I am SO happy to finally own Rosendo Mateu No.5. Of the leathey spiced vanillas on the market, it's the OG and my absolute fave!
Fragrancebuy.ca is a go-to fragrance discounter. Great communications, great prices, well packaged and 100% authentic items. So glad they are a Canadian company as it makes shopping for us Canadians way more convenient. (No customs and not having to wait weeks for an order).
Date of experience: March 30, 2024
I have been buying from here for years and never had a problem. Amazing service and prices and shipping! They often have niche stuff and I can only hope they continue to find more of it!
Date of experience: July 19, 2024
These guys are great. Fast, secure shipping and amazing service. Updates about product availability, integration with Shop for shipping updates, and a points system that works!
Date of experience: November 6, 2023
Excellent service as usual. I picked up a collection of fougeres and an Amouage clone that have rounded out my list. Package arrived safe and secure. All authentic, of course.
Date of experience: February 13, 2023
Very satisfied with overall service from fragbuy... Tracking n emails n deliveries were on time n well package. Thanks
Date of experience: August 15, 2024
It's been easy to shop of variety of fragrances. All other one roof😉 great quality and fast shipping. The experience was that great and convenient, I have shop 3 times in less than 10 days.
Date of experience: July 12, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Kiya, we sincerely apologize for the restock issues, any miscommunication regarding the samples, and for the way the package was handled. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team