Fragrance Buy has a rating of 4.8 stars from 6,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Wasn't sure of what to expect as a new customer. I was very satisfied by the product and the quality of the shipping. The perfume itself was chefs kiss! Will purchase again!
Date of experience: July 20, 2024
I love shopping for fragrances at Fragrancebuy.ca. I have reached Addict level on their rewards program and love all of the fragrances that I've purchased from them. I also purchased all 3 of their FOMO fragrances that they've released and can't wait for the 4th one that I pre-ordered to be delivered
Date of experience: June 27, 2024
Fragrancebuy.ca is my number one online store for purchasing great smelling fragrances. They have the best prices and the largest selection of fragrances on the market.
Date of experience: November 6, 2023
I love shopping at Fragrancebuy.ca. They have a great selection of men's, women's, and unisex fragrances from a large selection of fragrance houses. The prices are awesome and the shipping speed is extremely fast. I've bought over 25 fragrances in a period of only about 3 months and will be buying more. I absolutely recommend Fragrancebuy.ca for your fragrance purchases
Date of experience: June 9, 2023
I was happy to receive my order within a few days. My only concern is that I was not notified by the delivery company.
Date of experience: August 6, 2024
Shipping was fast and items arrived in great protective packaging, but the customer service is what stood out to me. Great communication and understanding. Overall a very pleasant experience. Def going to continue doing business in the future.
Date of experience: June 4, 2024
I'm tryna talk to you since a week you forgot to put 2 perfume I pad for that and no one answer me at the customer service
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2024
I've bought from FB more than a few times now, and with every single purchase, I've been extremely satisfied. Price, authenticity, and speed of delivery have all been top notch. This is, by far, the best place to buy fragrances I've found! Thank you FragranceBuy.
Date of experience: June 3, 2024
I ordered two perfumes, but unfortunately, they were damaged during transport. The team at FragranceBuy was fantastic! They responded quickly and made the reordering process very easy. They truly value their customers, as demonstrated by their prompt and efficient service.
Date of experience: June 7, 2024
I have ordered from FragranceBuy 4 times so far and built my own collection of perfumes from them. They are so reliable, pack everything perfectly, and being part of the reward system is so nice to have free shipping and coupons
Date of experience: June 15, 2024
Delivered very fast! Cologne was in perfect condition and u also can't beat the discounted price!
Date of experience: August 27, 2024
Quick delivery. Products received as advertised, and at a great price. Satisfied 👍🏼
Date of experience: August 27, 2024
I recently made a purchase from FragranceBuy.ca, and I couldn't be more impressed with my experience. From the moment I visited their website, I was greeted with an easy-to-navigate interface and exceptional customer service. The support team is incredibly knowledgeable and helped me find the perfect fragrance that suits my style and preferences through their online chat feature.
The store offers a wide variety of high-quality perfumes and colognes, featuring both popular brands and unique, hard-to-find scents. I was able to read detailed descriptions and customer reviews before making my decision, which made the selection process so much easier.
The website's design is clean and inviting, making it a pleasure to browse through their extensive collection. I also found their prices to be very reasonable, and they often have great promotions and discounts. My order arrived promptly, beautifully packaged, and in perfect condition.
Overall, FragranceBuy.ca has become my go-to destination for all my fragrance needs. I highly recommend this store to anyone looking for a fantastic selection, excellent customer service, and a truly enjoyable shopping experience. Five stars all the way!
Date of experience: July 12, 2024
😁,,...😋😃...😃...
Date of experience: December 29, 2024
Always 10/10 on every order I have made through FragranceBuy, and my large orders have never taken over 1 week for delivery, from the moment my order was purchased.
I do wish we would be rewarded for frequent shoppers on large orders placed, and if they do offer any type of "bonuses" or "deals" for those who purchase often, I do not know how to add that in as a bonus code or some type of coupon, but other than that, I am always pleased with everything from your website, to products, to delivery. 10/10
Date of experience: June 3, 2024
My selection was out of stock initially, but Fragrancebuy notified me as soon as it was in, and delivered on time. Awesome company for hard to find fragrance
Date of experience: July 7, 2024
Definitely will be ordering again, packaging is top notch and very quick to arrive (even though I'm in a rural location). The prices are some of the best in Canada.
Date of experience: June 28, 2024
Product arrived on time. Package was well made and arrived safely.
Date of experience: August 26, 2024
Fragrancebuy.ca has become my first stop when I find a fragrance that I have to have. I have always felt comfortable with authenticity first and foremost, then the prices are usually best around. Shipping is also very fast... thanks for great experiences.
Date of experience: June 3, 2024
Very good, very rapid.
Impressed with the professionalism
Date of experience: August 26, 2024
Great packaging and arrived before estimated time, great service and great collections
Date of experience: August 26, 2024
I am so happy with my Purchase! It got on time and everything was nicely packed and delivered! Thanks
Date of experience: July 26, 2024
Came in 6 days from the day I ordered amazing packaging
Date of experience: August 26, 2024
I've been overall thrilled with the service and delivery of fragrance buy. I'm thankful for fragrance buy for reaching back and helping me out with any of the concerns I've had with my fragrances and their strong attitude towards satisfaction and quality. I would recommend this website over others when it comes to buying any fragrances at the best price. I've collected so many different fragrance lines all thanks to them! Thank you fragrance buy =)
Date of experience: June 4, 2024
I highly recommend buying from fragrance buy! Great prices and very quick and seamless purchase and delivery. I will definitely buy from here again!
Date of experience: August 6, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Mansour, we sincerely apologize for the missing perfumes from your order and for the frustration, inconvenience, and disappointment this has caused. I'm afraid our voicemail follow up email most likely ended up in your spam/junk folder, we truly apologize for any inconvenience caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team