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Fragrance Buy has a rating of 4.8 stars from 6,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Excellent as always, have been using your service for years and i have always been s
Date of experience: August 5, 2024
I have had only bad experiences with other fragrance sites and this is the first time I got my order fast, well packaged, authentic product, shipping updates and reliable customer service and I am in the US. wow.
Date of experience: March 17, 2024
I am very grateful to fragrancebuy for the excellent service they provide, since everything has arrived in perfect condition and on time. I hope to be able to buy the ones I have on my wish list soon.
Tip for consumers:
Excellent option when buying perfumes, they have a lot of variety and competitive prices
Products used:
Fragrances
Date of experience: April 26, 2023
Fed ex stated would be delivered on 4/9, then states has operational problem and will be delivered on 4/11. Today is 4/11 end of day and fed ex states possibly tomorrow. At this point i am almost ready to ask for refund.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2024
Great selection of fragrances, great prices, excellent Service, will definitely buy again!
Date of experience: August 4, 2024
I have always received great service. Fragrances are well packaged and arrive quickly. I have recommended Fragrancebuy to many.
Date of experience: July 16, 2024
I have always found great prices and fast delivery with Fragrancbuy. Orders haved arrived in perfect condition.
Date of experience: January 18, 2023
I have ordered so many times from FragranceBuy.ca and never had a single issue. I highly recommend buying from here.
Date of experience: July 15, 2024
I had ordered more than 10 times during this last 6 months. I never experience any issues with my orders or any authenticity concerns. The prices are amazing, I don't think I can go back to pay full retail prices again.
Date of experience: June 10, 2024
I bought three fragrances from them and they came very well packaged inside a red box along with a free sample fragrance (10 ml). All fragrances in top notch condition and 100% original (I verified the batch code). On the other hand, FedEx took 9 days to deliver my package with only a couple online tracking updates, but that's another story
Date of experience: January 12, 2024
I was apprehensive about buying fragrances online. After reading what others had to say about Fragrance Buy on Reddit, I took a leap of faith and ordered two fragrances. I am very impressed by their service, pricing, packaging, and delivery time. Products are authentic as I have bought these same fragrances multiple times in the past from stores, and there is no difference! I will definitely be ordering again.
Date of experience: January 5, 2024
I ordered a last minute gift and requested to have it expedited in hopes that it would arrive before Christmas. My order was shipped and arrived within 2 days without issues, perfectly packed. Looking forward to ordering again!
Date of experience: December 29, 2023
FragBuy always ensures your orders are delivered quickly and packaged safely. I have purchased at least 5 times and the service has never been anything but fantastic. From value and price point to customer service, I have been consistently impressed.
Date of experience: April 12, 2024
Fragrance Buy has always done a fantastic job at stocking great items and delivering them safely and quickly. The attention to brand selection and product transparency (boxed vs. unboxed, tester bottle vs. market packaging etc.) make it both an affordable and trustworthy website.
Date of experience: July 24, 2023
Great selection and fast service! Order arrived very fast!
Date of experience: August 4, 2024
I appreciate a good business model and Fragrance Buy is pretty darn good. I have had issues with other discounters and as of yet, nothing but good results when I place my order. Though they are from Canada, my orders still make it within 10 days (worse case). I wish the selection was a lil bit better, but they usually have pretty much what I'm looking for for a fair price and re-stock accordingly. How about More free samples!
Products used:
Colgnes and perfumes
Date of experience: December 28, 2023
I'm happy with the service, packaging, fair prices, loyalty point system and authenticity of products that Fragrance Buy provides. For me it seems I can usually fimd what I'm looking for in stock and for a good price at FB, thanks for being a reputable dealer.
Date of experience: March 9, 2023
Website was easy to use and shipping time was reasonable. Received my package and had no complaints about it! Cheers!
Date of experience: July 9, 2024
My experience with Fragrancebuy is really great! I'm not a one time customer and not going to switch the vendor). Good prices, only authentic fragrances,great packaging and always in time delivery!
Highly recommended company. Thank you, guys!
Date of experience: December 5, 2023
I'm am very satisfied with my purchase & I absolutely love the cologne & so does my woman, it smells amazing(Cocktail Intense).
Shipping was fast &I got my package in less than a week. I'll definitely be purchasing again soon.
Date of experience: November 5, 2023
I've ordered here a few times already, the service is always excellent! Lightning fast shipping, good communication throughout, and you just can't beat those prices. This is now my first stop whenever I'm shopping perfumes!
Date of experience: September 30, 2023
Fast shipping... Unbeatable price. Excellent selection..
Date of experience: August 4, 2024
Order came faster than expected, everything came in great packaging too. Only complaint would be the bottle i got was a 4 year old batch but that is normal given supply and demand and it gives it extra time to mature.
Date of experience: October 1, 2023
The best discounted site of all! Never had any issue with broken bottles or leaking product. Huge variety of designer and niche scents. Always fast delivery and very well packed beautiful, my-all-time-favourite-red-coloured boxes. Great job team!
Date of experience: March 18, 2023
Really great first order experience. Exactly what I was looking for and at a great price to boot. The lack of shipment tracking ability did make me a little anxious, but in all fairness it arrived quicker than some US discounters. Next order will be a charm.
Date of experience: September 25, 2023
Very satisfied with the way the service is run.
Prompt delivery, good packaging, quality product. Competitive pricing.
Now I smell uniquely and attractively.
What else could you possibly want from a virtual fragrance vendor…!
Date of experience: April 28, 2023
I think i am using fragrance buy from last 4 year and order near about 20 to 30 fragrance in that period of time,so what ever spray i collect lost after some time
You guys never send any sample as well
Date of experience: January 24, 2023
Great first-time experience shopping with FB. Shipping was quicker than expected and packaged well. Quality is authentic and not to mention the huge discount on a bottle that would've cost over $500 retail (FB priced at just below $300). Will definitely purchase from this store again.
Date of experience: August 4, 2023
I've ordered about 4 times now over the last few years and have always received real fragrances at a great price. Shipping is also super fast! Usually have it within a couple business days of being shipped. Highly recommend this website.
Date of experience: August 10, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Scott, we truly apologize for the delivery delay you are facing with FedEx and the frustration, inconvenience, and disappointment this has caused. We kindly reached out via email and we kindly await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team