Fragrance Buy has a rating of 4.7 stars from 6,113 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
This site is the best discovery I've made of 2023 so far and seriously fueling my fragrance obsession. They have a good variety of designer and Niche houses, great selection, effective reminders for restock and great prices. Also, the delivery is quick and comes late enough so that I'm not missing it while at work.
Date of experience: August 25, 2023
Ordered over the weekend and received it on Monday evening (Toronto). Parcel was packaged with packing peanuts, and had a tamper-proof seal. The products themselves were still fully sealed and brand new. Overall, I am very happy with my experience shopping from fragrancebuy.ca, and I look forward to shopping here more often in the future.
Date of experience: March 3, 2023
Fantastic Experience
Amazing Prices
Fast Shipping
My issues are with the amount of Sold Out Fragrances. If there's no restock in sight, take it off the website.
There are no descriptions of the scent profiles.
And the free shipping deal is a bit much. 6 Fragrances rather then an amount or free local shipping in general would be nice.
Other then that... Fantastic Experience.
Date of experience: August 31, 2023
I really like the products and definitely i will order it in coming days if i find good deals on your website. One thing i don't like is shipping time. It takes too long
Date of experience: May 23, 2024
Fragrancebuy is a legit site! Love there wide collection of fragrances fast shipping even though they're in Canada five star rating also discounts and if they don't have the item love that you can put your email and as soon as it's in stock, you would get an email love it
Date of experience: August 27, 2023
I would rate 5 stars BUT...In the beginning you guys were good on getting back to me on inquiries and it started to drop off where I wasn't receiving responses at all. That's the reason for the 4 stars. Also, it takes a while to replenish out of stock items. Shipping is pretty fast for being in Canada.
Date of experience: June 18, 2023
I absolutely loved the packaging and shipping speed fragrancebuy does. The fragrances I bought were super affordable and smelled amazing. Personally I would consider buying a full bottle of Erba Pura after a using the samples for the past week. Amazing service
Date of experience: April 20, 2024
I had a wonderful experience using Fragrance Buy to purchase my most recent fragrance. Great pricing, smooth checkout process and super fast shipping. Will definitely be using them again for my next purchase!
Date of experience: July 6, 2023
I was getting into fragrances but didn't know where to start or what to even buy. After a while, I realized that fragrances are usually discounted online so I started looking around for good deals and by far, FragranceBuy has proven to be the best for me. Reliable shipping (I live in Canada), good deals on a massive selection of fragrances and a nice simple loyalty program: what more can you ask for?
Date of experience: December 10, 2023
Overall a pretty smooth experience. Got my order in 3-4 days. But the return process is a little bit time consuming other than that everything was amazing
Date of experience: May 3, 2024
All my packages I've ordered over 15 colongnes from FragranceBuy they have been a 10/10 experience they came safely packaged and have been packaged with care. I've never gotten a broken bottle or a fake bottle 100% legit overall 10/10 experience.
Date of experience: April 15, 2024
I went a little crazy and placed 3 orders back to back and everything showed up really fast and in great shape. I've ordered from FragranceBuy a few times now and it always go swimmingly. I love all the discontinued fragrances and the super low prices. Why do I need to have all of 5 perfumes before shipping is free though? It just encourages me to buy more lol.
Date of experience: April 2, 2023
I've been a frequent customer of FBC for several years now. Being a fragrance enthusiast I usually have multiple orders a month with fragrancebuyca and the quality of their products is A+! Shipping is also super fast compared to other online Fragrance companies. Lastly, I love the rewards they award based on your level of points achieved from purchasing fragrances.
I will forever be a customer for as long as I am into fragrances.
Date of experience: January 12, 2023
I've ordered a handful of times from here and every time I've been happy. The prices are often a bit lower than the ones here in the U.S. and if not they are always close to the cheapest. Shipping always goes smoothly and every bottle I've bought was legit, never get bad batches or fakes. Highly recommend.
Date of experience: August 28, 2023
I'm still a novice in the fragrance department and when I found (more like recommended) this site it blew me away. It was so many options at a really good price. Then the fragrance that I ordered is a game changer. The recognition & compliments off it makes it all worth it.
Date of experience: February 19, 2023
I've started ordering from FragranceBuy since the start of Jan 2023 and always been satisfied with their service and quick delivery. Currently an "Eau" addict and I wont be shopping anywhere else. They have the best deals around with a lot of options to choose from.
Date of experience: December 4, 2023
I've bought from fragrancebuy multiple times in the past few months. Their prices are always great, shipping is also super fast. Great company to get fragrances from, always my go to spot when I need a good deal!
Date of experience: September 24, 2023
I know you guyz showed the delivery date as November 20 but it's almost December 1 and no vote of my order. I tried contacting UPS and they said I have to 10 more business days just to get an update. I request you either u give me coupon for my perfumes or figure out the compensation because I ordered them for family functions and the event is approaching. I will wait for your response. I want my refund for the order.
Products used:
None yet
Date of experience: November 24, 2023
Its been three+ years since I start shopping at fragrancebuy.ca and wanted to say this is my TOP place where I spend my money with confidence knowing I get authentic products beautifully wrapped, promptly shipped and if I have a question/concern or I need any help I am always getting the amazing professional support from Ashley, Larry and other folks. I cannot be happier! Please stay that way and I will continue being your loyal customer!
Products used:
Fragrance
Date of experience: March 2, 2023
Shopping at FrangaceBuy is always an effortless experience. Their cologne/perfume collection is immense while their prices remain highly competitive. Been a customer since 2019 and ever had any issue. Shipping is fast (too bad the $99+ free shipping option is no longer an available). Overall very reliable and 100% recommended.
Date of experience: October 2, 2023
I've been a customer for a while now and can't recommend FraganceBuy enough. Excellent prices. Delivery is a breeze with regular updates. This is the first and only stop for all my cologne/perfume needs.
Date of experience: January 17, 2023
It was my first purchase from the store and definitely not the last. Placed my order in the morning and was delivered that very afternoon. Packaged with care all items were in perfect condition. Still can't believe how Fragbuy manages these prices in this country while providing excellent customer service.
Date of experience: May 6, 2023
I love buying from this place. Items arrive always safely because they are properly packaged. All fragrances are original and the prices are surprisingly low. Buy with confidence.
Date of experience: May 5, 2024
FraganceBuy.ca are amazing. The way they package your item is fantastic. The shipping and tracking is fast and reliable. You got me as a customer 4 life!
Date of experience: January 20, 2023
This cologne I heard a bit on YouTube and wanted to try it out. Which in my surprise it is really good for the spring time which I love the scent. It much better than the rest of my cologne that I have but it smells super good. Also another bonus tip Is that it has fast shipping I order this in California and it came in a day early which is helpful for me.
Products used:
Colognes
Date of experience: March 1, 2023
Took some time to get to me because I live in America but the packaging was pretty cool. I like the extra effort you guys put in to ensure the bottle wouldn't suffer damages. I also like the box itself. Usually I throw them away but I think I'll find a use for it. As far as the cologne. It smells really good. Like smokey cotton candy. Only thing I dont like is I go nose blind to it. But its still a new bottle. Only used it 2 times. After about a week or so when oxygen has had time to settle in the bottle, the scent will mature and it won't be as potent on my nose. Absolutely amazing scent though
Date of experience: February 10, 2023
Order arrived undamaged and without defects. Very happy with quality of product, not so much with shipping, I have witnessed better from fragbuy, other than that I'm a loyalty customer. Product packaging and quality never disappoints.
Date of experience: January 14, 2024
Product packaging nice and secure, can't beat the prices! Shipping kinda slow though! Overall satisfied with purchase! Thanks FB!
Date of experience: October 10, 2022
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Manveer, we sincerely apologize for any miscommunication regarding our shipping fees and your package being lost by UPS. We issued a full refund on December 6th, we kindly await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team