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FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Fragrance Buy is my go to as a Canadian. I get to get some of the best deals out there, all while not worrying about customs. Their loyalty program is very fair and using the points I get I have saved so much money.
Date of experience: December 8, 2022
Professional and accommodating, love you guys! Only problem is that you are often out of my favourite perfume, PRADA, Amber. Wish you kept it on hand regularly.
Date of experience: December 19, 2023
I'm a fragrance lover from Boston mass, and after I describe fragrancebuy my beautiful collection group so fast. Every week or month I ordered it something and they never disappointed me. Thank you fragrancebuy.
Date of experience: November 8, 2022
I'm very disappointed with the perfume I got (Bvlgary Omnia Crystalline). Very light smell and not pure like the one at the department store, & doesn't last more than half an hour. Never again!
Date of experience: September 2, 2023
Very easy to navigate through the fragrances, good selection, fast shipping
Date of experience: August 11, 2024
I reaced out via email when one of my first orders had a leaking bottle. I even sent pictures as proof but I was only offered a 5% refund or send it back which I found to be insulting
Date of experience: March 18, 2023
Great price, fast shipping and excellent packaging! Thank you. Will buy again!
Date of experience: August 11, 2024
I want to said something different but.my purchase never was completed...
Date of experience: August 11, 2024
Received authentic product very quickly. Will be buying again from here.
Date of experience: August 11, 2024
Shipment was fast, very well packed, arrived in very good condition, good price and looks amazing.
Cannot comment on quality because it was given as a gift. Overall very satisfied with the purchase.
Date of experience: November 12, 2023
Fragrance Buy has been my go-to for all my fragrance purchases because the incredible selection, competitive pricing and excellent communication. I highly recommend giving them a shot, and I promise the entire experience will be absolutely amazing!
Date of experience: November 24, 2022
This is the very first time I have ever placed an order with this company. When my product arrived, it was exactly what I wanted. I will be ordering from this company again for sure.
Thanks
Darrell
Date of experience: February 12, 2023
The prices I thought were fantastic, so I decided to blind buy a couple fragrances. Shipping was fast, prices were great, no issues at all on this order. I will be ordering more fragrances in the future, I'm currently using thier wishlist along with the notify me when back in stock option, which is awesome.
Date of experience: October 31, 2022
I know that it used to be that when you'd purchase, they only sent out to the US on mondays. So I'd make sure to buy over the weekend (that's also when I'd get paid) so I could make sure that it would be shipped the next day. Now though, instead of having my order fulfilled the next day (Monday) it's hard to mail down when I'll see it get fulfilled. No big deal, just trying to figure out how their fulfillment works. Otherwise my experience with them is fantastic!
Date of experience: September 26, 2022
I've ordered from FragranceBuy more times that I can count. Every order is packaged and sent perfectly and the product is always top notch. Highly recommend!
Date of experience: January 15, 2024
Ordered 2 bottles during the black Friday event and they arrived at my door within 7 business days,i did not expect to receive my package this fast(I live in western Canada).
Everything was well wrapped in a sturdy box.
Package was delivered by ups.
This was my first time ordering at Fragrancebuy and I'll will buy lots more!
Date of experience: December 4, 2022
Love this website. Can find a huge variety of fragrances from celebrities to designers to niche. I like how fast the delivery is and the customer service is top notch. I highly recommend
Date of experience: May 20, 2023
I just love love love FragBuy these guys are the only online perfume retailers I would ever use. Before I found them I had despaired of getting great prices on perfume because the service offered by FragBuy's competitors was just so so bad BUT FragBuy is night and day they offer the absolute BEST of everything: the best customer service, integrity, delivery, fulfilment speed, quality and selection. There will never come a day where I spend a single dollar with any other online retailer that isn't FragBuy. I literally ONLY trust FragBuy and they have all my business.
Date of experience: September 9, 2023
I have ordered from Fragrancebuy already a few times, the package always arrives on time, well packaged and with a wonderful content. The offers at Fragrancebuy are reasonably priced and sometimes long sought after fragrance can be found there. Thank you and keep stocking your wonderful store...
Date of experience: December 8, 2022
I've ordered a couple hauls from Fragrancebuy. Prices are competitive and shipping is quick. The packaging is top notch. Some places just cram your order in a box which seems a little suspect. I feel confident when I see that red box waiting at the front door.
Date of experience: September 15, 2022
Easy and great experience with exceptional prices as well.
Date of experience: July 4, 2024
FragranceBuy is the best place to find designer, niche and clone fragrances. Prices are always the lowest unlike other discounters who only offer a good discount on first purchase. Customer service is fantastic, friendly and helpful. I don't even browse other discounters anymore. Loyal customer for life!
Products used:
Parfums
Date of experience: December 5, 2022
Most of my perfumes in my collection are from Fragrancebuy, it's my go to, everytime, They have good prices, and excellent service, so anytime I want to try a new perfume or add something new to my collection, I check their site first.
Date of experience: February 15, 2023
The cologne and perfume I bought are either expired or fake they dont smell the same as the ones I normally get from the store near me. Also its suppose to be transparent but the ones I was given have a yellowish tone. They smell awful compared to original I will never buy from this site again.
* FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2022
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Brigitte, we sincerely apologize for the package being returned to sender and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team