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    FragranceBuy

FragranceBuy

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Overview

FragranceBuy has a rating of 4.7 stars from 6,163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

  • Service
    301
  • Value
    308
  • Shipping
    309
  • Returns
    119
  • Quality
    301

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.5%
Positive
2,082
Neutral
13
Negative
108
View ratings trends
119
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How would you rate FragranceBuy?

Reviews (6,163)

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Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (557) rewards program (35)
Thumbnail of user alexandred60
New York
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

First time buying from Fragrancebuy after reading some reviews, and was impressed. Packaging was really nice, shipping was faster than expected, and prices were really fair.

Date of experience: June 18, 2023

Thumbnail of user hectorr441
Florida
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

The shipping took later than expected but when it arrived the presentation was flawless. I will definitely order from Fragrancebuy again.

Date of experience: April 28, 2024

Thumbnail of user lauras3159
West Virginia
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

I absolutely love FragranceBuy, it is the number one place I purchase fragrances. Their prices are unbeatable, customer service is great, shipping is fast. Love them!

Date of experience: October 19, 2022

Thumbnail of user josea961
Oregon
2 reviews
0 helpful votes
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September 17th, 2022
Verified purchase

Love the site. It offers fragrances with cheaper prices compare to other site. The only negative is the shipping. It takes a litte longer than others.

Date of experience: September 17, 2022

Thumbnail of user olgac167
Canada
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

I am ver satisfied with the service and products provided by Fragance Buy, amazing product. My order was delivered fast with the excellent service always provided.

Date of experience: September 16, 2022

Thumbnail of user bryanb1013
California
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

I've been buying from FragranceBuy Canada for almost 2 years and haven't had any problems. I usually buy hard to find fragrances from them since I can't get ahold of some here in the US.

Date of experience: December 3, 2023

Thumbnail of user hurshidb
Virginia
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

They are very pleasant to have business with. Great prices and big selection of products

Date of experience: July 4, 2024

Thumbnail of user gurkirpalg
Canada
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Easy and great experience with exceptional prices as well.

Date of experience: July 4, 2024

Thumbnail of user v.1
Canada
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Date of experience: July 4, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – FragranceBuy Rep

Hello, we sincerely apologize for the lack of samples with your orders and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Thumbnail of user richardr560
New Jersey
2 reviews
0 helpful votes
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December 12th, 2023
Verified purchase

One thing I can say about Fragrancebuy is that the impossible finds aren't impossible. And if it's sold out I always get a notification when it's available.

Date of experience: December 12, 2023

Thumbnail of user josephl1971
South Carolina
1 review
1 helpful vote
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January 13th, 2023
Verified purchase

Was not the fragrance I ordered was posted wrong on the website initially expected to be here by the 10th it is not it is on delay in California when I live on the East Coast makes sense I guess I order from your website all the time this time I'm pretty aggravated but I believe I will give Fragrancebuy ca another chance I have been a customer for almost a year now I've ordered multiple fragrances from you guys but if I'm being honest I know mistakes happen and I'm not a really angry I still believe Fragrancebuy ca is a great website i'm not gonna let one to experience keep me from getting deals

Date of experience: December 14, 2022

Thumbnail of user irynap13
Canada
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

I have been a loyal costumer for a while now and the service always leaves me happy and satisfied. I bought many perfumes as a blind purchase and still was happy.

Date of experience: November 23, 2023

Thumbnail of user michaelk4762
Canada
2 reviews
4 helpful votes
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March 20th, 2023
Verified purchase

Very pleased with my purchase of Lalique Ombré Noir at a great price. The product was shipped immediately and at half the cost of some competitors. I will deal with Fragrance Buy in the future.

Date of experience: March 20, 2023

Thumbnail of user ivanp300
Texas
1 review
0 helpful votes
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October 17th, 2023
Verified purchase

Ordered a couple of fragrances, one for me and one for my girlfriend. Got a great deal on both. Shipping wasn't the fastest but it's not that big of a deal.

Service
Value
Shipping
Quality

Date of experience: October 17, 2023

Thumbnail of user thabok2
Jamaica
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

Was shipped in a timely manner and I received it in one piece all the way out in Jamaica! Will be ordering again!

Date of experience: May 2, 2024

Thumbnail of user dh916
Canada
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

I've had great success with FragranceBuy over the years. They have a great selection with great prices. And, the delivery is perfect: quick, efficient, and the bottles arrive in 1 piece.

Date of experience: September 2, 2023

Thumbnail of user mehdih27
Washington
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

What can I say that has not been said about how great Fragrancebuy is. I've been a happy customer for many years! Thank you Fragrancebuy team.

Date of experience: May 3, 2024

Thumbnail of user coltons57
Florida
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

It was fast quick and it came before i thought with that i had a trip to go to and i didnt know if i was gonna get it before then but i did so it was perfect thankyou frag buy

Date of experience: December 29, 2023

Thumbnail of user krisg259
South Carolina
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Fragrancebuy.ca provided better prices and faster services than their competitors. I'm happy with my fragrances and definitely happy with the prices. This is my new favorite discount shop;

Date of experience: April 15, 2023

Thumbnail of user michaelp5469
Texas
1 review
0 helpful votes
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January 26th, 2023

FragBuy has the best selection and the best prices on the internet. Their customer service is prompt and very helpful. Will be making many purchases in the future!

Products used:
fragrances

Service
Value
Shipping
Returns
Quality

Date of experience: January 25, 2023

Thumbnail of user stephanea13
Canada
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

As always, the products received are perfect.
The best place to buy is to Fragrance Buy defenitively! Thank you for your good products and your fast delivery. 10/10

Date of experience: September 2, 2023

Thumbnail of user jenniferw3039
Canada
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

I ordered a colonge at a fraction of the retail price and it arrived within 2 days and was packaged very well. I was very pleasantly surprised at the service I received from this site.

Date of experience: December 23, 2022

Thumbnail of user chrism4201
Canada
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Great selection and pricing on designer and niche brands! Easy transaction and quick delivery. I have over 50 in my collection now and always use fragrancebuy for the eaae and reliability!

Date of experience: September 22, 2023

Thumbnail of user ericm2118
North Dakota
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

The best discounter and awesome service and customer service! I recommend everyone to use Fragrancebuy.ca if you are looking for all around great service and great prices.

Date of experience: January 30, 2023

Thumbnail of user jaket193
Nevada
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

I've only had great experiences with Fragrancebuy! Quality products and they ship my items with great care as to protect my products! Highly recommended!

Date of experience: August 18, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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