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    FragranceBuy

FragranceBuy

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Overview

FragranceBuy has a rating of 4.7 stars from 6,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

  • Service
    302
  • Value
    309
  • Shipping
    310
  • Returns
    120
  • Quality
    302

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.4%
Positive
2,086
Neutral
13
Negative
111
View ratings trends
120
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How would you rate FragranceBuy?

Reviews (6,170)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (557) rewards program (35)
Thumbnail of user jamesb9098
Texas
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Been trying to get my hands on this fragrance for a while now since they don't sell it in the states. FragranceBuy came through. Authentic and smells wonderful!

Date of experience: December 19, 2023

Thumbnail of user ricardog446
California
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

In general I have a good experience and I receive the item as described

Date of experience: June 28, 2024

Thumbnail of user bomia1
Canada
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

It was worth the price. Loved my purchase. I will be back for more

Date of experience: July 2, 2024

Thumbnail of user stevens2927
Canada
1 review
0 helpful votes
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July 12th, 2024
Verified purchase
• Updated review

Great selection and pricing. Shipping is always fast

Date of experience: July 2, 2024

Great service
October 21st, 2022
Verified purchase
• Previous review

I've purchased a couple dozen fragrances with Fragrancebuy and it's always been a pleasure. Great selection, pricing, and fast delivery

Date of experience: October 21, 2022

Thumbnail of user roberta3943
Canada
1 review
1 helpful vote
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October 4th, 2023
Verified purchase

Update: Fragrance Buy reached out to me after my original review was posted. They let me know they engaged the courier service they use to ask that they make deliveries prior to 10pm. The courier said their policy is to deliver between 3:30pm and 10pm, my delivery issue may have been driver error.

Fragrance Buy provided me with a coupon code for free shipping on any future order as a way to apologize for the issue.

I didn't expect a follow up on my post but greatly appreciate Fragrance Buy's exceptional customer service in addressing my concern. Giving them 5 stars for putting their customers first.

Original post: Ordering was easy, communications from Fragrance Buy were timely and the products I ordered were as described.

My issue was with the courier delivery. Courier showed up to my house after 12 midnight and left my package on the front patio. Luckily I woke up to use the washroom and saw a notification from my security cam app.

If I hadn't woken up my package would have been left outside overnight and possibly would have been stolen from my porch.

Please ask your courier to make deliveries prior to 10pm.

Date of experience: September 4, 2023

Thumbnail of user jeffreyl712
Utah
2 reviews
0 helpful votes
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July 7th, 2023
Verified purchase

FranganceBuy.ca is the only place I purchase fragrances. I'm an avid collector and know all the sites where you can buy, but FragranceBuy is the best.

Date of experience: July 7, 2023

Thumbnail of user cathyb905
Canada
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

Thanks for the prompt delivery of my bottle of Aqua di Parma Rosa Nobile EDP! I was running out of my new fave summer fragrance and your delivery arrived just in time!

Date of experience: July 29, 2023

Thumbnail of user briane1336
Canada
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Incredible pricing on your fragrances, unbelievably fast delivery of purchase, about 2 days!
There's zero reason to buy anywhere else.
Well done Fragrancebuy!

Date of experience: November 6, 2023

Thumbnail of user hunterm188
Florida
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

Came surprisingly fast, and yes, these guys package their stuff very well. Branded box, filled perfectly with packing peanuts.
Both of frags were pristine

Date of experience: November 12, 2023

Thumbnail of user vicmarieb
New York
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Fast shipping, great prices. Furst time buying in this website and I'm not disappointed at all. Everything was as expected. Will definitely buy again.

Date of experience: December 21, 2022

Thumbnail of user dianap808
Canada
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

This is reliable and trustul website to buy from. All products are authentic. Had once an issue which has been resolved right away. Also, the price versus product stealing gem.
Highly recommend.

Date of experience: October 17, 2022

Thumbnail of user jewelr38
Canada
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

I love FragranceBuy Canada! They carried some hard to find perfumes at great prices. The shipping time was reasonable and all my products arrived in excellent condition. I'm impressed.

Date of experience: August 3, 2023

Thumbnail of user jonathanh1273
Missouri
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

Fragrancebuy.ca will forever be my go-to, best prices, fast shipping, rare selection. I've got over 30 successful orders with them, and many more to
Come.

Date of experience: June 19, 2023

Thumbnail of user karliemanuela
Texas
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

You guys are the greatest of all time. Excellent packaging, shipping times and even better prices. Best experience buying fragances online I have ever had.

Date of experience: September 17, 2022

Thumbnail of user mesoa
Canada
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

Amazing smell; I always buy this fragrance so i knew it'd be good! Great for any season & stands out in a crowd.

Products used:
Perfume

Service
Value
Shipping
Quality

Date of experience: February 23, 2023

Thumbnail of user ashleyt980
Australia
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

I have been wanting BDKs Gris Charnel for awhile but couldn't swallow the price tag until I found it here and it was significantly cheaper, because of this I was sceptical but since they accepted PayPal and I knew they wouldn't make a dispute easy I'd need be, I took a chance. I got what I wanted and it came within a week of purchase. Very very happy to have found FragranceBuy. I am now on the waitlist for others I have been wanting.

Date of experience: January 12, 2024

Thumbnail of user dominicm250
Canada
1 review
0 helpful votes
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January 18th, 2024
Verified purchase

The package was shipped out and I received it the day after, I got what I asked for, and their were no issues with the fragrance or bottle due to the good packaging.

Date of experience: January 18, 2024

Thumbnail of user pierrem84
New York
3 reviews
0 helpful votes
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December 19th, 2023
Verified purchase

I've long for this baby my whole life since my 2015 bottle and still have 1/2 of that juice cause I've learned my lesson in the past from given away my 2014 Aventus Creed to someone cause i thought it woulda been easy to get another batch the same but I was wrong…so with my 2015 DHP I used it sparingly nd even get decant from perfume sample etc so now I can go ahead nd use my 2015 DHP now cause I recently purchased the 100 ML from fragrancebuy.ca nd that baby it just as good awesome stuff so Fragrancebuy.ca!

Date of experience: December 19, 2023

Thumbnail of user robertj2583
New Jersey
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Fast shipping I like all the good things this web site have thanks for everything you can find all most anything

Date of experience: December 2, 2022

Thumbnail of user kwabenat1
Illinois
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

You guys never disappoint. I Love this one so much.( Club de nuit Man)Smells so Freshhhhhhhhhhhhhhhh

Service
Value
Shipping
Returns
Quality

Date of experience: April 28, 2024

Thumbnail of user shanee135
Oregon
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

As always I was pleased With my choices Moresque Soul Batik, I've waited over a good year for this gem and let me tell you all. WELL WORTH THE WAIT! Also FRAGRANCE WORLD'S ( MOONLIT NIGHT THE ONE & ONLY, F Le PARFUM, SUPREME L'HOMME and FINALLY ANOTHER LONG WAIT FOR LATTAFA's MOHRA. All stunner's in my opinion. FRAGRANCEBUY IS THE #1 SITE for you all. To everyone@ FRAGRANCEBUY A BIG THANKS!

Date of experience: September 7, 2023

Thumbnail of user justins1533
Michigan
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

I used to buy a lot from fragnet but when I got turned on to fragbuy.ca, I became a faithful customer. Great prices, quick shipping, nice selection of scents. What's not to like?

Date of experience: July 30, 2023

Thumbnail of user taylorj299
Canada
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Loved the perfumes, they were spot on with fast shipping and no bs

Date of experience: July 1, 2024

Thumbnail of user ethinl
Illinois
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Order came fast and was easy to get, scents smell great and are exactly what I ordered, I will continue to order from here whenever I need a new perfume

Date of experience: December 14, 2023

Thumbnail of user danielg2836
Canada
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Amazing prices of original perfumes not copies. And fast delivery with Fedex. Definitely my new place for all our perfumes.

Products used:
Perfumes

Service
Value
Shipping
Quality

Date of experience: March 21, 2024

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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