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FragranceBuy has a rating of 4.7 stars from 6,172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Excellent service, very satisfied with the delivery, it was my second time buying from fragrance buy and I will continue buying
Date of experience: November 21, 2023
I'm really glad I decided to use Fragrance Buy. Fast delivery and great prices, better than most of the other fragrance websites.
Date of experience: May 20, 2023
Fast shipping, great selection. Happy with my purchase, the tester is top notch.
Date of experience: June 25, 2024
Very good experience nothing bad to say for now i like the green insurance that give little sample every purchase good thing.
Products used:
Perfume
Date of experience: January 8, 2023
I purchased a few different colognes and am very happy with the whole process. I'll definitely be ordering more in the future.
Date of experience: December 31, 2022
Always a great selection with very good prices. Shipping is fast, never had an issue with quality, delivery or condition of items.
Date of experience: November 3, 2022
I've ordered several times. Prices are good, shipping is fast and I've never gotten damaged items; unlike with Amazon. Love this site.
Date of experience: June 20, 2023
I was astonished to see my order come just 2 days after I ordered it.
The scents seems original and smell fantastic
Date of experience: March 4, 2023
The website has everything I was looking for at a great price. Shipping was fast and came in very secure neat packaging.
Date of experience: February 1, 2023
Great smelling stuff. Just like i remembered 10 yrs ago. Big bottle for a great price! Will shop here again, thanks FB!
Date of experience: November 7, 2022
I purchased my fragrance on june 23,2023. Two days later, I received it safe and sound! Always had a great customer excellent.
Date of experience: July 5, 2023
Great customer service; the promo code gave a sizeable discount. There were timely updates and the shipment arrived on with no issues.
Date of experience: December 5, 2022
Fast shipping and good customer service, all fragrances i bought from them are all legit. I'll definitely buy more in the future
Date of experience: June 24, 2023
Have been ordering from these guys for years. Hands down the BEST place to order fragrances from. Great selections at amazing prices.
Date of experience: February 9, 2023
Great prices on hard to find gems
Thank you all for providing such awesome service will be a customer all the time
Date of experience: October 25, 2022
Purchasing from Fragrance Buy is always a breeze! I can't wait for them to restock so I can purchase some more gems.
Date of experience: October 25, 2022
I'm very satisfy with my purchase, fast shipping, the box was well packed, perfumes arrived very good without any problem. Thank you
Date of experience: June 14, 2023
Quick delivery.
Great product.
It was a gift for my nephew and he loves the scent.
Also the bottle is beautiful.
Date of experience: November 19, 2023
I made an order on April 26, my order was marked as delivered on May 5 through fedex however no item was ever delivered to me. When i tracked the item on fedex it says delivered in my city at 4:30pm and when i check the tracking with the route.com link that fragrancebuy sent to me it says delivered in another city at 11:30pm. I have a doorbell camera and i can assure nobody approached my home with a delivery all day that day. I thought this issue would be resolved quickly but no i was very wrong. First of all, they NEVER answer their phones, they instead prompt you to leave a voicemail which they never reply to. Second, i emailed them and several hours later, they replied with a brief and very vague response stating that i would have to file a claim and potentially a police report with route.com, even with me replying to them right away, i never got a reply back. Next, the company they forwarded me to (route.com) was just as unhelpful as they told me to wait a full 5 days since delivery unless i have additional information to share with them. I shared additional info and again no reply! My order was for over $200 and I expect a reship or refund asap. You can research the issue after you have helped your customer first! I will NEVER shop with this company again. I highly recommend fragrancenet.com instead, atleast they help you immediately with the rare issues they may encounter and also answer their phones. I am so disappointed with my first and last experience with fragrancebuy canada! Now i must determine when to file a claim with my bank to handle this faster.
Date of experience: May 9, 2022
It was good, a bit take longer than i expected to receive my package, also if i could get more sample.
Date of experience: August 27, 2023
Fast delivery and exceptional packaging as always. Been my go to for a while now and that's not gonna change.
Date of experience: December 26, 2023
Great experience shopping on this website. Amazing prices for all kinds of fragrances. Also discounted prices when you become a member.
Date of experience: September 11, 2023
Best way to shop for fragrances, smell at local retailer, then order online and save money with this awesome perfume shop.
Date of experience: August 12, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
