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FragranceBuy has a rating of 4.7 stars from 6,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Fast reliable service and quality products. I am a repeat customer and they have the best prices and selection around.
Date of experience: September 8, 2022
The turnaround time was fast and very secure packaging. The fragrances are great prices and exactly what you would expect!
Date of experience: December 4, 2022
The title says it all. I received my order very quickly, and I love the fragrance. Thank you so much.
Date of experience: September 16, 2022
You can't go wrong with Fragrancebuy!
Prices are great, selection is great, shipping is fast. It's the best place to shop for fragrance!,
Date of experience: November 8, 2022
Im always a little doubtful when I see great products on discount, but I received my order in full and in a short time. Would definitely order again
Date of experience: November 23, 2023
First time ordering from fragrancebuy, I ordered in bulk and they were quick to ship out, and everything was nicely packaged and undamaged
Date of experience: June 2, 2023
I have spent hundreds of dollars at FragranceBuy.ca, and the last package worth 145,17 $ CAD has been stolen. As such, I reached out to the seller indicating that the package has not been received even though the tracking number states that it has been delivered. I received an initial response by e-mail showing me a signature with my A. Alex as a proof of delivery collected by Fedex. First of all, Fedex never rings at the door bell, and never requests a signature upon delivery of the package for any package delivered by FragranceBuy.ca in my previous purchases. It was made up by Fedex, or FragranceBuy.ca. I have forwarded two identification cards with my signature, and filled the requested form for stolen package as advised by the site. I have not heard from FrangraceBuy.ca and their customer service phone is impossible to get someone nor they respond to my five voice messages to get someone to talk to.
I had to file a dispute with paypal, and FragranceBuy.ca has responded to paypal with the tracking number that the package has been delivered.
Having said that, FragranceBuy.ca stole money from me as a regular customer and they fail to investigate the lost package with Fedex. THIS IS AN OUTRIGHT THEFT BY FRAGRANCEBUY.CA OF 145,17 $ CAD. This is a horrible business practice, and again, I consider this site to have stolen my money. Thieves period. I NEED MY MONEY BACK NOWWWWW!
Date of experience: September 18, 2023
Got 2 really great colognes that Ive been wanting for a while and managed to snag them at a great price that beat most other websites i've checked!
Date of experience: November 11, 2023
Great site that has a tons of the most hype and the more talked about in the community. The orders ships on time with a very fast delivery.
Date of experience: October 10, 2023
The box was in good condition, nothing was broken, took a while to get here but that is understandable. The scent smells very good and it is real.
Date of experience: October 18, 2022
Delivery was fast, each package was safely transported.Prices were far affordable than store bought.
Date of experience: July 29, 2023
Easy ordering and fast shipping. I only wish that you could shop by brand it would make it much easier and I probably would have purchased more! LOL
Date of experience: November 4, 2022
It was easy to order and my order game on time. Great service!
Date of experience: June 3, 2024
Great price with genuine perfumes, it is a good place to buy perfumes
Date of experience: June 3, 2024
It came fast, only thing is that delivery from Canada to USA is a little too high, other company's charge less
Date of experience: March 24, 2024
The delivery was on time. I was very pleased with the packaging. The box is quite durable. Ups gives the best service.
Date of experience: February 25, 2024
Well packaged and arrived promptly in good condition. Will definitely buy again.
Date of experience: June 6, 2024
Great price and selection. Since I am in the the US shipping was slow but I used points so it was free shipping which is a plus. Oh, and no tax.
Date of experience: February 13, 2023
Great prices, great packaging, and always receive package within 3 days of it clearing the border to the U.S.A.
Date of experience: January 8, 2024
My first time on the site. Merchandise arrived promptly and as described. Will be buying from the site again in the very near future.
Date of experience: December 25, 2022
Beautiful smell I love them and my wife also likes them very much and she is nervous when I run out of them and tells me to order a new bottle
Date of experience: September 30, 2022
The ordering process was quick and simple, my order arrived in a pretty quick manner, and most importantly it arrived safely with no issues.
Date of experience: February 24, 2023
The well-packaged parcel was delivered in a timely way. From Website to doorstep delivery, this was a smooth experience. Pros at the scents end!
Date of experience: April 6, 2023
Excellent service i received notification on back instock perfume i purchased it and was kept up to date on the shipment and went smooth
Date of experience: January 29, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
