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FragranceBuy has a rating of 4.7 stars from 6,193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Overall satisfied, service, delivery time and order accuracy.
Date of experience: June 3, 2024
Placed 2 orders no issues with either. Great products
Date of experience: June 3, 2024
The price was lower - great service promote delivery
Date of experience: June 3, 2024
Ive bought a couple of fragrances already from fragrancebuy and ive been satisfied with every one, ESPECIALLY THE PRICES! By far the lowest prices you can find at a discount store.
Date of experience: February 23, 2023
Every order has arrived well packaged excellent. I will keep placing orders here.
Date of experience: June 3, 2024
Fast delivery. Beautiful package, thanks for the sample!
Date of experience: June 3, 2024
First order on the site and felt totally satisfied with the shopping experience, prices, delivery and the packaging was something else
Date of experience: April 27, 2023
I am pleased with how easy it is to find everything and that the site has everything i am looking for.
Date of experience: April 14, 2023
Great selection, price, and delivery. Parcels arrive very quick and in great condition. Customer service is wonderful.
Date of experience: November 6, 2023
I wear this perfume a lot before and now it seems it changed it last a lot less than usual like a cheap copy but very expensive.
Date of experience: November 6, 2023
Check out was fast and simple. Order was delivered on time. Customer service was also responsive when my order held up.
Date of experience: September 24, 2023
I ordered my perfume in the US and the delivery was very quick. The product arrived well packaged and smelled great!
Date of experience: February 6, 2023
Was well and safely packed and shipped super quick to my location that usually takes forever to ship to! Great service!
Date of experience: July 19, 2023
There really was no experience every thing worked the way it was suppose to work, so I guess it was wonderful
Date of experience: November 13, 2022
My package never got delivered and now spending my precious to get my money back. Very disappointed.
Date of experience: October 31, 2023
Hi Mohsin, we truly apologize for not receiving your order and the frustration, disappointment, and inconvenience caused. We provided a full refund on November 12th and we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team
I initially wanted to cancel my order and was told that I could. But changed my mind and I'm glad I kept my fragrance. It smells great.p
Date of experience: July 10, 2023
The items came well packaged, the shipping was quite fast. Fair pricing, overall satisfied with the service
Date of experience: November 4, 2023
I order on Friday and my order arrive on Tuesday despite ordering during the holidays. Very impressive!
Date of experience: January 4, 2023
Very fast shipping and very responsive. Have already placed another order and will continue to do so.
Date of experience: May 13, 2023
Received shipment on time and the packaging was well secured to prevent damage to the perfume bottle.
Date of experience: February 20, 2023
My experience was smooth without problems. The shipping was very fast and I truly admire the packaging
Date of experience: August 20, 2023
Securely packaged and delivered to my door. Great communication. Fragrance arrived in great condition and smells fantastic!
Date of experience: August 20, 2023
Always great! Authentic perfume/colognes ~ nice sturdy boxes and expedited shipping~all this and great prices too! A+++
Date of experience: July 27, 2023
Love love love the products that I got. Wrapped properly and shipping is so fast considering I live here in the north. Thank you
Date of experience: April 14, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Alejandro, we sincerely apologize for the scent issue you're facing with the Dior Le Parfum received and the frustration, disappointment, and inconvenience this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We provided a full refund on November 13th and we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team