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FragranceBuy has a rating of 4.7 stars from 6,241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Got a great price on Al Haramain Tobacco Edition, which I've been eyeing for awhile. Very fast shipping with it being packaged nicely.
Date of experience: December 2, 2023
Fast shipping, right products, very good varieties
Date of experience: May 10, 2024
Reliable
Fast shipping
Affordable
Exclusive choices
Fair
Fragrance buy is guilty of my fradddiction lol.
Shop with trust
Date of experience: November 12, 2022
This is my 3rd order. I prefer this site for its economy, dependability and customer service.
Date of experience: May 2, 2024
I purchased lataffa kamarah and the fragrance was wonderful. I have to admit the package it arrived in was almost better than the fragrance itself
Date of experience: January 15, 2023
I thought xmas will past before the item arrive. But 2 days before xmas I recieved the package. Thanks Fragrancebuy.
Tip for consumers:
It would be nice if there is a note breakdown of the fragrances. Or how it smells like or similar to etc..
Products used:
Fragrances
Date of experience: December 28, 2023
Item are boxed with lots of soft foam inside to make sure items are safe from damage.
Date of experience: September 18, 2023
Everythint was very good, fast shipping, i Will make another purchase as soon as i can, fragrancebuy very recommended
Date of experience: July 21, 2023
Order my 2 fragrances and got them within a week no issues and more importantly they are authentic.
Date of experience: March 7, 2024
Great service as always. My favorite online discounters.
Date of experience: May 9, 2024
Fragrancebuy never disappoints. As always great service.10/10
Date of experience: April 5, 2024
Every time I order something at Fragrancebuy I do not disappoint. As always, great service, fast shipping and awesome product. Keep it up fragrancebuy team!
Date of experience: January 18, 2024
Fast shipping, lowest price and great customer service.
Date of experience: November 2, 2023
Fast shipping! High quality items! Great inventory!
Will buy again!
Date of experience: May 9, 2024
#1 Fragrance Store. Fast shipping. I will continue to shop here
Date of experience: May 9, 2024
This is my first time I'm buying from fragrancebuy and I'm sold. The frags are quality and discounts are the best.
Tip for consumers:
But from fragrancebuy
Products used:
Fragrance
Date of experience: June 10, 2023
Everything arrived in perfect condition, everything well packed, thank you very much!
Date of experience: May 5, 2024
It was great, you can find everything in one place. Great deals and prices.
Date of experience: April 28, 2024
Product came very fast and everything was as described. Very satisfied
Date of experience: May 6, 2024
Fast shipping, awesome prices, good customer service.
Date of experience: May 8, 2024
Ordered Tresor 100ml perfume boxed and it arrived quickly within 48hrs. Was exactly what I expected!
Date of experience: September 2, 2023
This place is in Canada and they deliver way faster than Any fragrance discounters in NYC like does that make sense Will definitely shop again
Date of experience: September 12, 2023
This company is just the BEST! Underlined. I endorse this statement
Date of experience: May 5, 2024
FragranceBuy is worrying. They seem legit + there are many many glowing reviews out there.
HOWEVER, they say "if the phone lines are busy, leave a message." You will NEVER speak with someone when you call as they don't answer their phones. They just ring then go to voicemail
Their message is quite discourteous + sums up the FragranceBuy attitude: "they will phone back at THEIR earliest convenience" Not earliest opportunity. Their earliest convenience.
When you get no where with phone calls or replies to emails saying there is a problem, you start looking for another means of contact. Guess what? All whois info including name etc are "redacted for privacy".
This company is a bit of a mystery + it gets even worse.
They are not as they seem. You think you are dealing with 1 company that sends your order by post or courier. NO. They farm out bits of the transaction so your details may be with several companies. That's multiple companies that have FragranceBuy as a client. Multiple companies that may hold your private info with multiple hopefully secure datastores + each attracting potential abuse.
So not only is FragranceBuy (1) not directly contactable, (2) has no Complaint Policies, (3) no way of escalating complaints, (4) no details about who exactly they are, (5) not a registered company, + (6) shares your private info with contracting companies, BUT (7) FragranceBuy also crows about how they market themselves to build a strong following. To call it Machiavellian doesn't begin to describe it. They are techy + so very calculating on attracting visits + translating them into as many sales + repeat sales by whatever cute marketing trick they can. They were almost contemptuous of consumers clicking on the links to their site.
I have a further problem.
I have received an item that was misdescribed. How I'm going to get my money back - who knows!
Date of experience: June 12, 2021
Very good experience. Great prices and ships really quick.
Date of experience: May 6, 2024
Arrived on time, packaged very well. Scents are good. Price was perfect.
Date of experience: May 6, 2024
The projection is real and was complimented. The scent was very nice and it smells great
Date of experience: May 5, 2024
When I placed order I received notification of shipped and tagged with in days
Date of experience: April 1, 2023
I had bough a couple of times and I'm really happy with the service.
Date of experience: May 6, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
