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Fragrance Buy has a rating of 4.7 stars from 6,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Decided to buy a couple fragrances for this winter and I couldn't be more satisfied. Although delivery time was longer than my previous orders, I understand that it's probably because of the holidays. FragranceBuy.ca good as always!
I recently purchased a Creed Aventus fragrance from Fragrancebuy, expecting it to be authentic, but I am extremely disappointed with the product I received. Upon comparing it with the same fragrance purchased from a high-end retailer, there are clear discrepancies: 1. Packaging: The box did not contain the signature Creed paper insert, which is standard with authentic bottles. 2. Perfume Level: The liquid level in the bottle was noticeably lower than it should be. 3. Overall Quality: The scent lacked the richness and longevity I'm accustomed to with Creed fragrances. I chose Fragrancebuy because of its reputation for selling authentic perfumes, but this experience has left me questioning their authenticity claims. This is very disappointing, especially given the premium price point. I will not be purchasing from them again unless they address these issues and provide assurances of authenticity.
Excellent fast service, get exactly what you order
Date of experience: November 18, 2024
I'm satisfied! Everything is Super! Quick delivery. Thanks!
Date of experience: November 18, 2024
I always check FragranceBuy before I purchase anywhere else as chances are, they are going to have a better deal. Great selection and even better prices. Ordering and shipping is efficient and hassle-free.
Very impressed with packaging and handling and the tester I purchased was essentially 'new.' I would recommend to all others.
Date of experience: June 14, 2024
All my purchases have arrived promptly and in perfect condition. Thank you.
Date of experience: November 17, 2024
Absolute best place to get fragrances! Best prices, vast selection and incredible customer service! Fast delivery and never had a problem at any stage of my fragrance orders! Will always order from fragrance buy!
Date of experience: September 7, 2024
Items were shipped within the requested time and arrived on time
Date of experience: November 16, 2024
Always a great experience shopping here. Great prices and fast delivery.
Date of experience: November 16, 2024
This is the best discounter I have ever used, hope the best for the company
Date of experience: November 16, 2024
Had a great experience with the service, the prices and the vast amount of fragrances is one of the best and it always arrives on time and in the time line the give you, love this website.
Date of experience: June 3, 2024
Best prices around. Great selection. Fast shipping.
Date of experience: November 16, 2024
Best prices around and shipping is fast considering it's from Canada. Great selection too!
Date of experience: October 8, 2024
They have the best prices around by far! And shipping is as expected to NY. Great company
Date of experience: September 17, 2024
Satisfied, but wanna little fast. I continue order in here. :)
Date of experience: November 16, 2024
Excellent customer service I had ordered the wrong cologne for my grandson, sent the email Saturday asking for a cancellation and had the response on Sunday confirming my cancellation. Wow totally impressed. Placed the replacement order and it was delivered in three days. Wow again thank you and continued success for Fragrance Buy.
Date of experience: June 11, 2024
FB.CA has competitive prices, quick and reliable shipping.
One of the best sites on the market.
Date of experience: November 8, 2024
Great service and ends up being always on time I also love the amount of different fragrances they have on hand and don't search anywhere else online.
Date of experience: September 24, 2024
I have ordered from FragranceBuy 4 times so far and built my own collection of perfumes from them. They are so reliable, pack everything perfectly, and being part of the reward system is so nice to have free shipping and coupons
Date of experience: June 15, 2024
Easy process; everything came as it should. Looking forward to my next order
Date of experience: November 15, 2024
Using gift cards seems to have some unnecessary steps, otherwise 5 stars
Date of experience: November 15, 2024
I bought a cologne for my son's birthday and was really surprised with how quickly it arrived.
Great price and perfect gift!
I will be back to shop at Christmas time!
Date of experience: September 23, 2024
Defective cap. Does not look and feel authentic and smells different.
Date of experience: November 14, 2024
Since the day one my experience with fragrance buy was the best, shipping super fast and packaging the best, items or fragrances are super authentic and one of the best prices in the market I always comeback im super grateful, thanks
Date of experience: September 14, 2024
Just as described. Great customer experience. Looking forward to ordering from again
Date of experience: November 14, 2024
I always have a great experience with Fragrancebuy. Smooth transaction and great customer service but in all the purchases I've made I have yet to receive one sample. DONT expect any sample if you order from them.
Date of experience: June 9, 2024
Trustworthy and excellent service. They're able to ship out orders in a timely manner and have the best prices as well. Would recommend fragrancebuy to all my friends.
Date of experience: September 26, 2024
Always has good perfumes at great prices. There are great deals throughout the season.
Date of experience: November 10, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Philip, we sincerely apologize for the defective cap and for the scent issue you're facing with the fragrance you received. We truly apologize for the frustration, inconvenience and disappointment this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team