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FragranceBuy has a rating of 4.7 stars from 6,245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Can always rely on the speed of shipping and the low prices for amazing finds!
Date of experience: December 28, 2022
I found the lowest prices on in stock fragrances, and the shipping was extremely fast!
Date of experience: July 15, 2023
I got beautiful perfume at a reasonable price.
I really satisfied with my new one!
Date of experience: August 6, 2023
They contacted me by email when they got it in. Received my order quite quickly.
Date of experience: December 4, 2022
Great service, was given an update when my purchase was label and the tracking number
Date of experience: March 13, 2023
Very surprised on how fast my cologne came packaged properly also all together very satisfied
Date of experience: April 3, 2023
Received order within a week. Great price and service. Will definitely be a returning customer!
Date of experience: March 20, 2023
As always my purchases comes as discribed, good quality, timely and most of all authentic.
Date of experience: March 23, 2024
Good experience in all my orders so far.It was just me, now friends started their journey with you.
Date of experience: September 10, 2023
I'm one of their customers for quite sometime...their service reputation is always top class!
Date of experience: March 23, 2024
If you're looking for genuine fragrances with a reasonable price range and sometimes with a good discount price, I assure you this is the site. If you looking for exclusive perfumes, clones, or inspired by fragrances, Middle East perfumes... this is definitely the right place to take a look at. Also if you shop from their site, they have some kind of loyalty coupons that will save you more money. If you're also a perfume collector, you'll have a higher chance to get what you're looking for here by comparing the price and the type of fragrance variety that you barely find on the other website. I'm assuming that due to high demand, they are quickly running out of stock. If you take your time after putting your items in a cart, chances are it's gone already. Based on my personal experience they're also highly responsive to whatever issues you've come across.
Tip for consumers:
They quickly run out of stock so be patience and make a swift purchase before it gone again
Products used:
Dolce & Gabbana The One EDP, Giorgio Armani Stronger with You Oud, Mancera Intense Cedrat Boise, Spicebomb Extreme By Viktor & Rolf, Missoni Wave EDT and Hugo Reversed EDT
Date of experience: September 22, 2022
Fast shipping, no problems with my order, good prices, authentic product
Date of experience: March 23, 2024
Got my package in 5 business days and had no issues with delivery
Date of experience: March 23, 2024
I have been having good experiences buying fragrances here.
Date of experience: March 23, 2024
Easy to buy, fast shipping, great price. Really good overall
Date of experience: March 23, 2024
Very good product, what you see what you get. Price are interesting.
Date of experience: March 21, 2024
Ordering was easy and delivery was pretty fast. Satisfied with what I ordered.
Date of experience: March 4, 2024
I love FragranceBuy and have been a customer for many years but I'm never shopping a sale with a free shipping offer. Two days of nonsense and never received my order. Fortunately, FragranceBuy say they will refund my purchase whenever their crap shipper gets my order back to them.
Update (two weeks later): They may not reply to emails but FragranceBuy is lightning fast if you leave a bad review. They have asked me twice to make changes to what I wrote so here is word for word what I told them:
"My review describes the situation as it happened, including the refund (after a week).
"I still was sat up all day until 9pm waiting on a delivery which never arrived with no notice. It took addressing you directly for your customer service to take interest despite having been CC'd on the entire ludicrous correspondence with your delivery service.
"Other potential customers have every right to know what I think. If I do update the review, it will be with a copy of this email.
"If you care to take a moment, you can see how long I have been a customer and how much I have spent with you through the years. I've been an enthusiastic supporter for FragranceBuy on social media for that entire time; I've even sent Gary K (who signed this mail but didn't send it) friendly corrections on perfume "twists" (back in the day when he'd send a friendly reply).
"It is a bit rich to be pestered twice now for a change to an entirely accurate review. If I save one person from sitting home all day waiting for a shipment that won't arrive, I will have done a tiny good deed for the day. As for resolving the issue, you refunded my purchase (two days after you told me you had the order in your possession) and offered me the free shipping I'd paid for in the first place. That's after having missed the sale. You haven't resolved anything but you have somehow found a way to keep wasting my time.
"Please stop."
Narrator voice: They didn't stop. So I have posted the above as I said I would. What I will add is I have unsubscribed from FragranceBuy emails and if Gary K can't be bothered to reply himself after many years, I don't see why I would spend any more money with them. Take your business elsewhere.
PS - Since FragranceBuy keeps emailing me despite my asking them twice to stop, I'll add their (second) latest note made a big deal about them being in business since 2016. Perhaps this is when Gary K (still signing messages here) was "moved to a different division". So it's eight years instead of fifteen. Anyone here fly Porter in the early years? Anyone fly Porter lately? That's what FragranceBuy used to be like.
Tip for consumers:
I have been a customer since they opened. They're now saying that was in 2016. It's gone downhill.
Date of experience: July 13, 2023
Always arrives right on schedule. Best prices. Very happy.
Date of experience: March 21, 2024
This site is the best and only place to buy perfume.
Date of experience: February 23, 2023
Great service, Wide variety of fragrance I will definitely shop again
Date of experience: March 21, 2024
Packaging was very nice and perfume arrived really fast.
Date of experience: March 21, 2024
I bought a bottle of NISHANE HACIVAT
Can't stop myself from sniffing this this one:)
Looking forward to the summer
Products used:
Fragrance
Date of experience: March 5, 2023
Perfumes came well packaged and in great shape. And smell amazing!
Date of experience: March 11, 2024
Fast shipping, great service and the cologne smells amazing
Date of experience: March 17, 2024
Very quick shipping and always sends high quality niche samples
Date of experience: March 16, 2024
Super fast delivery…………………………………………………………………………………………….
Date of experience: November 2, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
