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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 5,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    297
  • Value
    305
  • Shipping
    306
  • Returns
    119
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,011
Neutral
14
Negative
99
View ratings trends
109
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How would you rate Fragrance Buy?
Top Positive Review

“Parcel was a bit late but arrived in great condition”

laura d.
12/18/24

Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Terrible delivery”

Valerie C.
11/25/24

Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.

Date of experience: 11/15/24
See critical reviews

Reviews (5,986)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (72) loyalty program (50) delivery time (66) quality products (52) customer service (542) rewards program (34)
Thumbnail of user peteru401
Canada
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Great fast and genuine products. Arrived on die date as scheduled.

Date of experience: October 10, 2022

Thumbnail of user asteriosb
Canada
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

Very fast delivery. Will order again in the future.

Date of experience: December 24, 2022

Thumbnail of user ericm2082
Canada
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

Best place ever for perfume. Keep up the good work.

Date of experience: December 23, 2022

Thumbnail of user keving1870
Canada
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Purchase came quickly and as described at a great price.

Date of experience: May 30, 2023

Thumbnail of user allanc279
Canada
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Everything arrived safe and very fast the only problem is two items were smaller than expected

Date of experience: May 29, 2023

Thumbnail of user erickd58
Colorado
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

The sprayer arrived leaking and.CS issued a return label right away.

Date of experience: May 29, 2023

Thumbnail of user robertob319
Argentina
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Excellent service, speed, 100% original fragrances

Date of experience: December 5, 2022

Thumbnail of user patriciam1933
Canada
2 reviews
0 helpful votes
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December 5th, 2022
Verified purchase

Satisfied, items were promptly delivered and protected throughout transport.

Date of experience: December 5, 2022

Thumbnail of user dhananjayb2
Canada
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Best place to grab unique perfumes which makes your day brighter!

Date of experience: December 6, 2022

Thumbnail of user mikej1854
Florida
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

This shop is top notch in every way. I am definitely a customer for life.

Date of experience: May 27, 2023

Thumbnail of user glendam105
Utah
3 reviews
0 helpful votes
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December 5th, 2022
Verified purchase

Love FB, great variety of fragrances designer and niche.

Date of experience: December 5, 2022

Thumbnail of user jerusalemk
Arizona
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Everything I ordered came as described. Price point is excellent.

Date of experience: December 4, 2022

Thumbnail of user charmainew48
Canada
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Amazing fast shipping. Awesome prices. So many choices!

Date of experience: December 4, 2022

Thumbnail of user chrish3110
Canada
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Found exactly what I was looking for, at a great price. Arrived promptly after ordering.

Date of experience: December 4, 2022

Thumbnail of user tilakp1
Michigan
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Amazing packaging is soo good and the fragrance smells very nice

Date of experience: December 4, 2022

Thumbnail of user kennedyd28
Washington
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Good prices overall. Purchases are made basically on promotion times during the year.

Date of experience: December 5, 2022

Thumbnail of user stephenp1479
North Carolina
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

Items arrives as expected, no complaints with the site. Top notch prices

Date of experience: February 15, 2023

Thumbnail of user jacksonh103
Illinois
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Great prices, free shipping, and everything came in perfect condition!

Date of experience: December 7, 2022

Thumbnail of user williamc4139
Florida
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

Broad selection, good prices, and fast delivery, very pleased so far with fragrance buy.

Date of experience: January 20, 2023

Thumbnail of user prabhjots15
Canada
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Putting it into words is not possible. Outstanding

Date of experience: January 5, 2023

Thumbnail of user colew77
Canada
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Fast shipping and box was packed great. Fragrance came in perfect condition

Date of experience: January 8, 2023

Thumbnail of user maureenu25
Canada
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Double protected. It was well packaged, arrived on time and the perfumes were original

Date of experience: January 8, 2023

Thumbnail of user davids9061
Iowa
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

Excellent transaction, arrived on time and whole, no complaints

Date of experience: October 15, 2022

Thumbnail of user maxk162
Canada
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

Their prices are always among the lowest ones and shipping is very fast. I love ordering from them!

Date of experience: October 15, 2022

Thumbnail of user laksheyd1
Canada
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

Authentic, genuine perfumes
Shipped before anticipated date
Would recommend 100%

Date of experience: October 15, 2022

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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