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Fragrance Buy has a rating of 4.8 stars from 6,100 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
They had what I wanted and had fast delivery. The product was of great quality and I was very satisfied in my purchase.
Date of experience: September 22, 2024
Never disappointed from fragrance buy, best products best service,
Date of experience: October 10, 2024
Got my product fast and everything smells wonderful
Date of experience: October 10, 2024
Very happy and will purchase from Fragrancebuy again for certain. Great pricing and the Pegasus Exclusif scent is fully legitimate. Exact same scent and longevity as I've used in the past. Quick delivery.
Date of experience: August 17, 2024
Been looking for a good place to get perfumes but with great deals.
Checked everywhere but found this site to be most reliable and best prices on market.
Only downside is no free shipping on small orders.
Date of experience: August 4, 2024
As this was my first time ordering from here I wasn't sure how long it would take. Turns out it took just over a week, which is fine, but I never received an email saying anything about when it was shipped. Luckily I had the shop app so it told me when and where the package was. When the package arrived it was packaged the best out of any fragrance discounters that I have ordered from.
Date of experience: August 12, 2024
Most definitely 10/10, everything came in perfect condition and honestly i thought it was gonna take long to get here but it really didn't. I most definitely recommend, ima shop here again fs 💯
Date of experience: September 2, 2024
Love the site for niche fragrances, excellent service, prompt shipment and impressive presentation. Always a great place to come back to.
Date of experience: September 10, 2024
There is a good selection on the website from the cheap, designer and niche. I have found pricing to be generally competitive some more than other which I really like. This delivery was very fast especially compared to previous deliveries I've had.
Date of experience: August 1, 2024
I have had several purchases from these guys. They have been very helpful and gone beyond what other retailers have done. I asked them to cancel one order so I could include a couple of things I'd forgotten. No problem. I've almost always found things that were hard to find elsewhere and if they were available elsewhere, their prices were lower. Price isn't everything but combined with great service, it makes for a great business.
Date of experience: August 1, 2024
I have bought multiple bottles of cologne on here and it's been amazing! I bought a bottle during a sale and finally got around to opening it. It won't spray at all!
I called for help but because it was passed 14 day return policy a return wasn't in the cards.
I understood the policy but I only want to replace a broken product. Don't agree that something couldn't be done.
Date of experience: August 11, 2024
Very fast delivery and authentic fragrance. Great experience
Date of experience: October 6, 2024
I recently purchased Encre Indigo from the house of Lalique and I'm blown away by the quality and longevity. The scent is exactly what I was looking for, and the packaging was beautiful.
Date of experience: September 9, 2024
I've been a pleased and a satisfied customer every time I've purchased from you guys.
Date of experience: October 5, 2024
Thus is my second purchase from Fragrance Buy.
My purchase arrived promptly. Authentic product.
Date of experience: October 5, 2024
My fragrance arrived in a timely fashion. Unfortunately, the packaging is different from what is advertised.
Date of experience: November 7, 2023
Absolutely love fragrancebuy.ca, my go to place to for my cologne's, will continue to be a repeat buyer now and in the future. Their prices are unmatched and shipping is FAST. I live in the states and shipping is still reasonably FAST!
Date of experience: August 14, 2024
8/7/24 true rating 4.5 stars ( no samples)
I created an account months ago, but had been waiting for a few fragrances to come back in Stock.
I ordered three fragrances, they all smell magnificent I'm very pleased with my choices.
It took the order a week to arrive via delivery. Upon arrival the delivery package immediately stood out, it looked similar to a shoe box. Inside the fragrances were packed very neatly with foam pellets everywhere. I wish other delivery companies used a similar style to Fragrancebuy.
I was a bit disappointed that there were no samples included with my order. Over the years receiving samples with Fragrance purchases seems like common practice.
- For me samples allow me to experience new fragrances that I might otherwise never know about or view for example I once received a sample for penhaligon's halfeti and I fell in love with the fragrance. It was out of my price point but made me attempt to find things with a similar profile.
Date of experience: August 7, 2024
Very pleased, not only with the affordable price, but also of how quick and easy the shipping was.
I get to smell gorgeous now!
Date of experience: September 6, 2024
Its not good not even real. Its written as illegal to sold on the box.
Date of experience: October 5, 2024
My experiences with fragrancebuy are generally great overall. I just wish shipping to the US was a little cheaper and faster, but that's probably out of their hands.
Date of experience: September 2, 2024
Very satisfied of the service! It was fast and I got a notice of when it became available.
Date of experience: October 3, 2024
Always a good experience with great prices and products.
Date of experience: October 4, 2024
Quality fragrances with more than reasonable prices,definitely worth my money.
Date of experience: May 19, 2024
Great experience buying from fragrance buy,definitely buying more.More than reasonable prices.
Date of experience: October 1, 2023
Excellent purchase experience, I'll keep buying from them!
Date of experience: October 4, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Ruban, we truly apologize for the disappointment, frustration and inconvenience you're facing with the bottle of Dylan Blue received.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team