Fragrance Buy has a rating of 4.8 stars from 6,117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
FragranceBuy did a great job in customer service! The fragrance is great! Smells very similar to BDC and if you don't know what BDC smells like, well buy this. Last about 6-8 on me which is enough for my preference
Date of experience: February 10, 2024
I bought Afnan Turathi blue and, first of all, the price was amazing. Also, the shipping was super fast and I loved the packaging for the fragrance. It was a nice looking box with protection inside to protect the fragrance. Overall super great experience and I will buy from FragranceBuy again for sure!
Date of experience: April 29, 2024
I had a great first experience with FragranceBuy! Everything was packaged appropriately and arrived exactly on time! They provide a tracking service, which I really appreciate. It also came with a free sample!
Thanks FragranceBuy!
Date of experience: June 29, 2023
Happy that I purchased from this store as the items arrived in prestige condition and it came earlier.
Very satisfied, looking for the same service in the future when again I purchase for other fragrances.
Date of experience: April 2, 2023
Presentation of the package was the best I've seen from any discounter (cool box) and everything arrived as expected. Shipping took a long time but that was expected shipping from Canada to US. Good experience
Date of experience: January 11, 2023
Fantastic prices with rewards as well. Super-fast shipping, along with amazing packaging to protects your purchase. You will not be disappointed more so you will find a new place to procure all your fragrant needs.
Date of experience: February 15, 2023
I made the order thinking the courier would be used for shipping. I was told that it was decided that using Canada Post would be a better option. My mailing address and my physical address are different. It seems "city people" do not understand this. When I voiced my concerns I was told they used the shipping addresses I had entered but failed to understand that they changed the shipping method. I will not order from this company because there are other companies I have no trouble with. The products I received lm very happy with.
Date of experience: March 3, 2023
I loved my entire experience with them. Got my items very quickly and they were in perfect condition. Very happy with the products and I'll definitely recommend this site to my friends because of the amazing prices they have over here.
Date of experience: November 28, 2023
They make it impossible for the customer to receive their package. You can't change anything when it comes to the delivery.I wanted the packaged to be dropped off at a fedex office so I would be able to recuperate it. But no changes were allowed had to take a day off work so I can receive the package. Was never able to get an answer from the company.
Date of experience: August 26, 2023
Fragerancebuy.ca is my number one place to buy niche or designer scents. Fair pricing, quick shipping and an amazing selection. Beyond that when something goes wrong and the carrier drops the ball Fragerancebuy.ca will have your back 100% and that is rare nowadays.
Date of experience: February 20, 2023
Its my first time purchasing from this site and I must say that the service is phenomenal, my order arrived quick and well taken care of, packaging is great, they really make sure your fragrances arrive home in the best condition, it was nice to unbox.
Will definitely be purchasing more fragrances from this site in the future
Date of experience: June 23, 2023
I've purchased over 15 fragrances from Fragrancebuyca.com and every single purchase was delivered in a timely manner and in perfect condition. Their prices are extremely affordable and they have some of the best deals you can find. I've referred family and friends to purchase from fragrancebuyca.com and no one has been disappointed. I recommend fragrancebuyca.com to any and everyone who is looking to make a fragrance purchase now or in the future.
Date of experience: October 26, 2023
Heard about fragrancebuyca.com from a YouTube cologne blogger named Ash his channel is Gents Scents. I decided to give fragrancebuyca.com a try and I must say this will NOT be my last time buying from them. I placed 2 orders 2 days apart and I received both orders at the same time and they were in the same box. I was more than happy that my orders came together. Items were packaged securely inside box and my order came 2 days earlier than I expected. Moral of the story is, I recommend FragranceBuyca.com to all my family and friends.
Tip for consumers:
Prices are in Canadian dollars so if you stay in the United States the price is actually cheaper than what you see in the cart. It states that shipping is $14.50CAD which is actually $11.50USD.
Products used:
Cologne
Date of experience: January 28, 2023
Transaction and shipping was easy and quick. They also offered after pay which was good. Great smelling fragrance and I love the dry down. You can never go wrong with Armaf and the club de nuit line of fragrances.
Date of experience: October 29, 2023
Fragrances always ship fast, and they send high quality samples everytime! I've received Torino 21 and Side Effect as samples.
Always fast fulfillment and shipping along with the best prices!
My go to for fragrance orders for sure.
Date of experience: May 20, 2023
I've placed dozens of orders with them in the last couple of years and they always deliver! Great prices, large selection and the shipping is faster to my part of the US than many US based sites! A+++
Date of experience: July 31, 2023
Fragrancebuy is one of the most trusted and fast online places I ever used. My order came well packaged, really fast delivery! Keep up the good work there! I already did my second order can't wait to receive it!
Date of experience: April 29, 2023
I just ordered from FragranceBuy for the first time, and I couldn't be happier! The delivery was super quick, and my perfumes arrived in perfect condition. Their website was so easy to use, and I found exactly what I wanted without any trouble. I was amazed at how fast my package arrived, and the perfumes were exactly as described. Overall, it was an amazing experience. I highly recommend FragranceBuy and will definitely shop here again. Thanks for the great service!
Date of experience: May 12, 2023
I have purchased fragrances on 8 different occasions and I have not once been disappointed! All of my fragrances have been absolutely amazing and still are! The shipping is fast and very reliable. I live in Upstate New York and I always get my purchases within 2-3 business days. Not to mention the prices are phenomenal! Highly recommend!
Date of experience: July 8, 2023
This was my very first purchase of this site at first i was a bit skeptical these prices seemed to good to be true my package came in today and everything was perfect and great packaging will definitely recommend buying here
Date of experience: January 15, 2023
Was waiting for a couple of fragrances to come back in stock. Had signed up for the notification and made myself the order. Within days, the bottles were at my doorstep. Protectively packaged and handled by the FragranceBuy team!
Date of experience: January 16, 2023
Aside from the prices, which aren't really related to the service, every aspect of service was impeccable. Order shipped out 2 business days after purchase, came literally within 24 hours after shipping out. Fragrances came well packaged, no damages.
Date of experience: February 23, 2023
I don't generally have interest in clone fragrances, but this is far from being a clone. It's sweet, rich, and that coffee note adds some darkness to it. Guys this is not an angels share clone contrary to what you might hear. It does its own thing. And it gets compliments! Always a great experience from fragbuy!
Date of experience: December 22, 2023
I've been buying fragrances from this company for the last couple of years.
Never had a problem with the quality or delivery. Once my package got stolen, Fragrancebuy replaced the whole order.
Because of the great service I reached the status of "an addict". I hope we will keep the cooperation for years to come.
Date of experience: October 20, 2023
I've been shopping at Fragrancebuy for years and every time I've been pleased. The order is always correct. It gets here super quick. And the prices match or beat other online retailers I've used. All in all my first and favorite place to look when I'm in the market for a new fragrance. Highly recommended.
Date of experience: July 22, 2023
Been waiting forever for the PDM restock on April 7th. At midnight, not one minute later, in the first 10 seconds, I went to buy Oajan and it said it was still out of stock. There's no way it went out of stock in 5 seconds.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 6, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Edouard, we sincerely apologize for the lack of stock for Oajan and the frustration, inconvenience, and disappointment this has caused. We kindly reached out on April 8th and we kindly await your response.
Best regards,
The FragranceBuy Team